They have negative reviews taken off ..I complained on here about been scammed..15 pound deposit and wager for their wheel bonus for the reward to be capped at £1 with a x10 wager on said pound also 2... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was confused about an offer and Mada was very efficient, super quick and friendly. She explained so I understood perfectly and sorted my problem in less than 3 mins! Brilliant customer service! Tha... Mehr ansehen
Unternehmen hat geantwortet
I must say the customer service is great especially Maxi M. It is nice to see someone using his own initiative to make your experience better. It doesn't happen often. Thanks Maxi M.
Unternehmen hat geantwortet
After joining and messing up my bonus a lovely lady called Maria helped me sort it out straight away on live chat,she put me at great ease because of my mistake and because of her I feel safe in going... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Top UK bingo site, 888ladies is a homely place to play online bingo and slots, with a great community and tons of fun to be had!
Kontaktinformationen
Vereinigtes Königreich
- 888ladies.com
4,4
Hervorragend
777 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Didn't like anything!
Thought I'd have a go with this site, as I'd had fun at bingo.
However the rules and instructions are so unclear! The sign up bonus/offers for new accounts are stupid! It was as clear as mud if ilI was playing with credits? Bonus offers? Real money? I didn't know what was going on. Tried to familiarise myself with all the account settings, and there doesn't even seem to be a button to withdraw anything if you win something!?
So all in all, I didn't enjoy anything. The site wasn't even intuitive to me or inviting to explore.
£10 wasted. I felt conned to be honest.
I wouldn't recommend to anyone who's new to online games.
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hi Evie,
We regret to hear that you haven't had the best of experiences with our site so far.
We're always ready to assess the situation and, where possible, provide helpful suggestions on how to better navigate our platform and enhance your experience. Our support team is always available on our website, ready to assist you with any questions you may have regarding withdrawals, bonuses, and more. We've also reached out to you privately via the TrustPilot form to request more details and lend a helping hand.
Kind regards,
888Ladies Team
The lady who just helped me was fast…
The lady who just helped me was fast efficent and very informative
30. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hi Sabrina,
We truly appreciate your wonderful review! Your kind words are incredibly meaningful to us.
At 888Ladies, we take pride in offering our players a fun and engaging gaming environment, paired with outstanding customer support. We're thrilled that we were able to provide you with an enjoyable experience.
Thank you again for your review and for choosing 888Ladies as your gaming destination.
Kind regards,
888Ladies Team
ANDREEA DEALT WITH MY ISSUE AND HELPED…
ANDREEA DEALT WITH MY ISSUE AND HELPED ME WITH INCREASING MY DEPOSITS. SHE HELPED ME FIND WHERE I NEEDED TO GO TO DO THIS PROMPTLY AND EFFICIENTLY SHE WAS ALSO VERY POLITE. SHE IS A CREDIT TO YOUR TEAM. THANK YOU ANDREEA
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hi Kim,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At 888Ladies, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The 888Ladies Team
Denisa M was very helpful
Denisa M was very helpful. Excellent customer service skills. I was 100% satisfied with my infractions. Thank you.
25. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hi Rachael,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At 888Ladies, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The 888Ladies Team
Very helpful customer service resolved…
Very helpful customer service resolved issue quickly
25. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hello,
We're happy to hear that you found the interaction with us an enjoyable one!
Our goal is to resolve all issues in a timely manner so we can better your experience on our site, and seeing the results is the best outcome we could've hoped for.
Thank you for the great review and for any other queries or questions you can always reach us!
We are always here to help you, Lucy!
Warm regards
888ladies Team
Denisa M dealt with me and was…
Denisa M dealt with me and was brilliant, her service was very quick and helpful and was really appreciated
24. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hi Scott,
We truly appreciate that you have taken the time to share your review here! It’s always wonderful to hear that our agents' dedication is noticed.
Here at 888Ladies, we are committed to providing you with the ultimate gaming experience, complemented by exceptional customer support. Your generous feedback motivates us to keep aiming for excellence.
We hope you continue enjoying our games and have many more fun and exciting experiences with us in the future. Thank you for choosing 888Ladies as your main gaming destination!
Kind regards,
888Ladies Team
Great service Denisa M was a star
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hello Colin,
We truly appreciate you taking the time to share your experience with us and our agent! It brings us immense joy to know that you had a fantastic time with us! Our dedicated team strives to ensure that our players enjoy their gaming experience, and your kind words mean a lot to us. Hearing from satisfied customers like you is always a delight. Thank you once again for your wonderful review, and remember, if you have any other queries or questions, we're just a message away!
We are always here to help you!
Warm regards
888ladies Team
Start with great wins, now empty spins
This is not an accusation of any kind but I do have to wonder if the games are triggered by means of IP algorithms.
Here is why I say this:
I have been playing Tombola on and off for years, I have rarely won anything higher than £50.
The other night I could not sleep and decided to try something a little different and stumbled across 888ladies. I deposited £10 and in a very short time I had won £200 and then another £100. WOW thinks my sleep addled brain cell, this is a terrific site you get some amazing wins, so I got reeled in.
Since my initial big win of £300, of which I am still waiting payment of £100, I have now deposited a total of £380, upshot is I am out of pocket to £80 although until I receive the £100 payout technically right now I am out of pocked to £180.
Don't get me wrong, it is my choice to bet! Nobody has me hand cuffed to the pc forcing me to deposit money and play the games. However since the initial wins more and more of the slot spins are coming up totally empty or with very low returns based on £1 bets. The free spins and bonuses never appear and so I have to wonder why at the beginning these were showing up all the time, now I just do not see them.
The £80 invested today was done as a test to see what happens when I play a few of the games, the highest win I had was £10 - so in essence I played with £90 and have lost the lot.
So yup just wondering if there is some kind of algorithm in place because to lose £20 or £30 on one slot that doesn't pay out spin after spin has really got me thinking.
As said at the outset this is not an accusation or a slur on the conduct of 888ladies, these are more musings so going forward I can make an informed decision as to whether to continue playing with 888ladies.
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hello Michelle,
Thank you for taking the time to offer this review. We are sorry if your experience on your site was anything less than exceptional!
It can be disheartening when luck isn't on your side with the games. Rest assured that all outcomes are entirely random, with no influence from us.
To assure the integrity of our games, a Random Number Generator (RNG) is always used to ensure consistently random results, and an independent organization consistently evaluates our games to maintain their fairness and randomness.
We're always ready to assess your gameplay and, where possible, provide helpful suggestions on how to enhance your experience and prolong your playtime without making additional deposits. We've reached out to you via the Trustpilot form to request your account details and lend a helping hand.
Kind regards,
888ladies Team
Customer service was great
Customer service was great. Spoke to someone called Mada who sorted a problem out for me, such a great help.
17. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hi Staci,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At 888Ladies, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The 888Ladies Team
Did not realise how to activate new…
Did not realise how to activate new customer bonus until it was too late, the lovey Ana sorted it out straight away.
17. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hi there,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At 888Ladies, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The 888Ladies Team
Very kind person named sabina helped…
Very kind person named sabina helped with my problem and get solved Very quick i am very happy 😊 Thanks 888 ladies
16. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hi there, Niculina!
We greatly appreciate the time and consideration taken while offering your feedback!
Here at 888Ladies, we value the quality and service offered to you since we want for all our players to have the best experience while playing with us.
Thank you again for the review and we wish you even more moments to enjoy all the games and prizes we have to offer!
Warm regards,
888Ladies Team
This company is awful when it comes to…
This company is awful when it comes to admin and customer service. On two different occasions Ive had my balance withdrawn to a bank account that doesn’t even belong to me and absolutely no help or warning. Such a bad company, will never ever be using again
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hi Arabella,
We're truly sorry to hear about your experience. We'd really like to investigate what happened, therefore we have reached out to you privately via Trust Pilot to gather additional details.
Thank you for your understanding and cooperation.
Warm Regards,
888Ladies
The lady was so helpful and explain my…
The lady was so helpful and explain my question
12. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hi Mrs. Cecilia,
Thank you very much for taking the time to share your thoughts on your recent experience.
Our team is dedicated to providing our players with outstanding customer support and an unforgettable gaming experience, and we are always happy to receive your positive feedback!
We truly hope you continue to enjoy everything we have to offer, and we look forward bringing you even more fun and excitement in the future. Thank you once again for your wonderful review!
Kind regards,
888Ladies Team
Fantastic customer service off Jose…
Fantastic customer service off Jose david ..thanks again
7. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hi Paige,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with our team.
We hope you continue to enjoy our games and have many more fun and rewarding moments ahead!
Warm regards,
888Ladies
Very happy with Maria thank you
6. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hi Rebecca,
Thank you so much for taking the time to share your review with us! Your feedback is greatly appreciated, and we’re happy to hear you had a positive interaction with our team.
We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.
Warm regards,
888Ladies
help me out very helpful defo recommend…
help me out very helpful defo recommend x
6. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hi Matty,
Thank you for taking the time to share your review. We're glad your experience with our team was a positive one.
We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.
Warm regards,
888Ladies
Denisa M was extreamly helpful
5. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hello,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that our team member was able to help you so effectively. We'll be sure to pass along your feedback—it’ll definitely make their day!
If you ever need anything else, don’t hesitate to reach out. We're always here to help.
Thanks again for taking the time to share your experience!
Best regards,
888ladies Team
Good customer service
Good customer service, very quick answer on my question,
1. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hello,
Thank you so much for taking the time to leave a review of our slots and bingo games at 888 Ladies. We're absolutely delighted to hear that you had such an enjoyable experience!
Our team puts a lot of effort into creating a fun and engaging environment for our players, so your kind words truly mean a lot to us. It’s always a pleasure to hear from happy customers like you.
Thanks again for your lovely feedback we look forward to welcoming you back to 888 Ladies soon for even more exciting games and prizes!
Warm regards,
The 888 Ladies Team
Denise m was very quick to help me and…
Denise m was very quick to help me and knew exactly what to do thank you for making my problem so easy to solve
27. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hello, Patricia!
We greatly appreciate the time and consideration taken while offering your feedback!
Here at 888Ladies, we value the quality and service offered to you since we want for all our players to have the best experience while playing with us.
Thank you again for the review and we wish you even more moments to enjoy all the games and prizes we have to offer!
Warm regards,
888Ladies Team
Avoid - disgusting, appalling customer service
I joined this site 3 days ago , I put in over £1000. If you are playing longer than an hour, you get a pop up button asking if you’re “ok” to continue to carry on playing… I clicked yes.. today I get a email and they have set deposits up for me £200 a week… no correspondence, no phone call, no warning just set this up. Now don’t get me wrong, I’m AWARE of responsible gambling, the tools etc.. mental health, income and expenditure… after 6/7 emails back and forth, I was happy to increase my deposits or have a discussion, I wanted to get this sorted today, if this wasn’t possible then I was not willing to wait one week to play/depo on this site and if this wasn’t possible still remaining then I asked for my account to be closed.
Don’t get me wrong, I’m aware some people can’t afford to gamble, but without any further evidence, they should not presume you can’t!! However, I can afford to gamble, I know my limits/losses… again no correspondence or conversation has been had by this site… just closed my account. They have completely ignored my requests for discussion! Just closed my account!! Maybe I withdrew £400 48 hours ago they don’t like that? Who knows…. But shouldn’t judge a book by its cover! Certainly after 3 days of joining and just navigating my way around the site… just email, phone up and have a conversation or warn people you are about to make a decision to set limit up on my account first! Disgusting, appalling behaviour from the “responsible gambling team” to just closed my account…. Anyway, what I spent on the 3 days I will now give my opinion on the site….
Didn’t play any bingo just slots,, had a good range of slots, slots that I like and play on other sites,.. Shamans dream, temple of iris , stampede, stampede call of the pride, which stampede and call of the pride, after about 45 mins of playing, the reels start to stick of this 2… not great.. not confident to continue to play either…. You don’t get the 3 Elephants as much either to give you extra spins… in fact, int would be quicker to get on a plane to Africa and Colate 3 Elephants yourself! I dint think this site as my peeps on it as the other sites like paddy power, sky, sun, double bubble etc.. as it doesn’t pay out as much.. but overall the site is clear and easy to use… hence why I have given 2 stars for that reason only! For the way I have been treated…. Good riddens 888 ladies.. RIP
*** so this site tried to remove my “experience mad review” claiming it’s defamatory!!! Thankfully trust pilot disagreed with them!!! This site is a complete joke!
And just to add insult to injury after my claim closed on bank holiday Monday 26th my bank contacted me on
Thursday as I was overdrawn! They had not credited the money I spent on the sat and Sunday before I closed my account!!! I received an apology via email the day after I sent 2 emails to support asking them to sort it as I was showing £400 overdrawn! but no offer of paying my overdrawn charge from their side/error! 3 days after I closed my account!!!! Another incompetence from this site!!!! I have withdrawn a star for this!
Please please avoid this site!!! THE WORSE CUSTOMER SERVICE!
26. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von 888ladies
Hi there!
Thank you for your feedback! We're sorry to hear your experience has not been up to par.
Maintaining a responsible and supportive gaming environment for all customers is a core priority for us. It's truly unfortunate to hear that the protective measures in place may have caused you some discomfort. That was never the intention. The goal has always been to offer you the chance to explore the site in a fun, but most importantly, safe way.
Regarding the bank processing times you mentioned, we do not have any input there and this is a matter best taken up with your banking provider.
We have also reached out via the Trust Pilot form to gather more information so we can best assist and advise you moving forward.
Wishing you all the best!
888ladies Team.
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