Ollie rang because we had changed to Alinta, due to a comparison phone call, wasn’t sure I wanted to change!. Ollie offered us a cash incentive and cheaper rate, so happy to change back as we had ever... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have been trying for over s week to fix issue with my account transfer and they have failed to even tell me s reason why there is error hours on hold then told yes emsil raised complaint attached su... Mehr ansehen
The most important aspect of changing energy providers is the ease of moving from one to the other. You did everything for me quickly and efficiently. The biggest fear of changing energy providers is... Mehr ansehen
I spoke to Richard and he connected me very quickly to FE, including all the back and forth details But a few days ago I called you to change my payment method to a direct debit, You hel... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
1st Energy is all about powering your day! Founded in 2014, we aspire to be a better alternative provider servicing energy customers in New South Wales, Victoria, South Queensland, Tasmania and South Australia. Australian based, we are dedicated to provide value-based energy solutions that enhance our customers lives whilst giving our customers confidence and peace of mind that we care about them. With a customer centric commitment, you can contact us and know that as a small retailer we can promise an excellent level of customer service and quick solutions. Our team has years of energy experience here in Australia and internationally and have now come together to build a better energy partner for your business and your home.
Kontaktinformationen
Level 4, 459 Little Collins Street, 3000, Melbourne, Australien
- 1300426594
- sarah.landry@1stenergy.com.au
- 1stenergy.com.au
4,1
Gut
441 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
He was really informative and gave me…
He was really informative and gave me all the information and was able to clarify and answer all the questions that I had.
18. November 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you for taking time to provide a review. Great to hear the feedback!
Very pleasant & understanding .
Very pleasant & understanding of my needs , with no problems dealing with my issues .
18. November 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you for taking time to provide a review Lyn. Great to hear the feedback.
Great customer service
19. November 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you for taking time to provide a review Lucas. Much appreciated.
Easy peasy
Easy, he was knowledgeable and sorted it real quick.
24. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you for taking time to provide a review Kim. Much appreciated.
Good helpful initial discussion
Good helpful initial discussion. I signed over to 1st Energy and am now feeling underwhelmed by the transition. Hopefully that changes soon.
21. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you for taking time to provide a review. I'm sorry we have underwhelmed you with the transition. I would love to hear if there is anything we can do to redeem ourselves and if you have any particular feedback about the process that has contributed to your feeling. Please email me at sarah.landry@1stenergy.com.au Thank you!
Antwort von 1st Energy Pty Ltd
Thank you for taking time to provide a review Parveen. Much appreciated.
The way he talked and respond me is…
The way he talked and respond me is great.
And feeling very comfortable to communicate.
22. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you for taking time to provide a review. Great to hear the feedback!
The comparison provided was fair and…
The comparison provided was fair and very practical
21. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thanks for taking time to provide a review Manjesh.
Ash was very helpful and also very…
Ash was very helpful and also very knowledgeable. He was courteous and professional and did a great job explaining everything to me.
1. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you for taking time to provide a review Karen. Great to hear the feedback.
Quick way of changing energy suppliers
Quick way of changing energy suppliers, yes. Nonetheless, I would have preferred to have a review of my current account before switching. I frankly will not know if I am now with a supplier and paying less.
7. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you for taking time to provide feedback Paul. We would be happy to do a comparison for you. Please email a copy of a recent invoice to sarah.landry@1stenergy.com.au and I will organise that for you. Many thanks Sarah
The sign up was quick and very easy
The sign up was quick and very easy. All questions answered to my satisfaction. I am satisfied and happy to recommend them.
18. September 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you for taking time to provide a review Pat. Great to hear the feedback.
excellent Marketing
excellent Marketing
He explained very clearly and politely how the current Electricity Market and found the cheapest solution for us.
21. September 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you for taking time to provide a review Carmen. Much appreciated.
Friendly and patience with answering…
Friendly and patience with answering all my questions. Gave me all the information I needed
2. September 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Great to hear the feedback Lydia. Thank you very much for taking time to provide a review.
Easy to deal with and friendly.
22. August 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thanks for taking time to provide a review Mark. Great to hear the feedback.
Easy peasy
Dealing with Hannah and other representatives from the company was such a stress free, easy experience. The power was connected on our move in date and all has been going smoothly since.
26. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thanks for taking time to provide a review Benjamin. Hannah will be delighted with the feedback.
1st Energy is great
1st Energy is great. They've always been helpful when I've called with questions or concerns. I was a bit sceptical at first, when I joined years ago. But I've never had an issue. Which is exactly what you want 😅😅
23. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thanks very much for taking time to provide a review Cassandra. Great to hear the feedback.
Excellent service
Will was very helpful, and explained everything very clearly. I'm from the UK, and this would have taken several hours to set up via telephone there, being transferred between multiple departments. Here it was straightforward, simple, and friendly.
8. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thanks very much for taking time to provide a review Alex. Will will be delighted with the feedback. :-)
EASY PEASY
My ph rep was friendly and changed my account to my new home easily
28. Juni 2024
Bewertung ohne vorherige Einladung
Everything explained in great detail…
Everything explained in great detail and very responsive to queries
29. Juni 2024
Bewertung ohne vorherige Einladung
Well presented and courteous
Well presented and courteous
8. Juni 2024
Bewertung ohne vorherige Einladung
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