Their customer service is first class. You’re dealing with real people who are passionate about their product. My husband loves his golf shorts he received for Christmas. Super comfortable, dry rea... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Their customer service is first class. You’re dealing with real people who are passionate about their product. My husband loves his golf shorts he received for Christmas. Super comfortable, dry rea... Mehr ansehen
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Absolute effing garbage. Cheap product made with cheap fabric CLAIMING to be Australian through their Ai advertising when they clearly aren’t. Customer service was abysmal in letting me return a produ... Mehr ansehen
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I had an issue related to receiving the wrong size probably due to my fat fingering the web site order. Sarah from 19thlabgolf assisted me and reshipped the entire order with the right sizes. No ext... Mehr ansehen
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Ordered two pair of the shorts on line and were delivered within 6 days, on inspection, one pair had a faulty button. Contacted the company online and they supplied a new pair within 2 days and didn't... Mehr ansehen
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Hat 92 % seiner negativen Bewertungen beantwortet
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Service was outstanding, product is great. Fantastic value for money for a quality product. Sarah was awesome to deal with, especially sorting out my sizing issues. Highly recommend this company!! Thankyou.

Antwort von 19thlabgolf
Happy to deal with them, good feedback and replies. The size was not right, but they were willing to compensate and send a different size of shorts.
Will deal with them again in future

Antwort von 19thlabgolf
Ordered two pairs of shorts. Arrived on time. Fantastic quality and intend to wear them on and off the fairways. Very stylish and comfortable and true to size. Will be my place to go for future orders.

Antwort von 19thlabgolf
I ordered pair of shirts and pants they are very comfortable customer service are brilliant and delivery very good highly recommend these items, I will purchase more in the future

Antwort von 19thlabgolf
Order a size up, was taken care of by Sarah. Great product, so comfortable.

Antwort von 19thlabgolf
Very good customer service. I write them to change the size of my plants and they made it really easy. I will buy again for sure

Antwort von 19thlabgolf

Antwort von 19thlabgolf
Absolute effing garbage. Cheap product made with cheap fabric CLAIMING to be Australian through their Ai advertising when they clearly aren’t. Customer service was abysmal in letting me return a product that was the wrong size even though I’d bought multiple sizes to try on. Your typical social media scam type business. Don’t waste your money.

Antwort von 19thlabgolf
Shorts are great fit and comfortable.
Delivery was on time
Value for money

Antwort von 19thlabgolf
this company still have not sent the 3 pair of shorts we have paid for . a few emails with excuses. we paid for these items in December & want them but not looking good 😕

Antwort von 19thlabgolf
excellent service and correspondence, but size is a major challenge as each purchase online seems to differ, and one tends to size up, which is not always correct.

Antwort von 19thlabgolf
Great shorts
Communication could be better
Postage could be better

Antwort von 19thlabgolf
The pants are shocking. I ordered 1 shorts and 2 long pants. The shorts just don’t fit right. Bad workmanship. The long pants were so badly made that I couldn’t even get them on. Same measurements as the shorts too. So I contacted Sarah to return them and get a refund. She said just keep them and we will send you 2 more shorts. So all in all I have 1 pair of very average fitting shorts and that’s it. The replacement shorts never came, a refund never came and I spent $140
Very bad experience with this useless Company who promise and deliver rubbish. DONT BUY FROM THEM !! Paul

Antwort von 19thlabgolf
After ordering, delivery was good. The sizing was not correct, so i contacted the customer service. they responded in a timely fashion and rectified the issue without any problems.
Will recommend 19th Lab to others. Very good to deal with.
Thank You again for the prompt action.

Antwort von 19thlabgolf
The perfect fit and top-tier service! ⭐⭐⭐⭐⭐
Hands down one of my best shopping experiences. I needed a size swap and Sarah from the 19thlab team handled it perfectly, getting it sorted in just two days.
The pants themselves are "crazily comfortable." The material feels premium—sturdier than silk but just as soft on the skin. I’ll be living in these! Can’t wait to see what new trousers they drop next.

Antwort von 19thlabgolf
Customer service was excellent when I enquired about my package.
The shorts fit perfectly and the material looks and feels quality. I am now ready for summer golf here in Spain.

Antwort von 19thlabgolf
Hi, like many other people I had not heard of this company. Saw advertising on social media. Confirmed they were a local Australian company and thought I would give them a go. I ordered two pairs of shorts for my husband for Christmas in the size he normally buys for his golf clothes. They arrived quite quickly in time for Christmas. When he tried them, they were a little tight (maybe all the Turkey and trifle)
I messaged and advised and the issue was resolved quickly and efficiently. New size on their way. The quality is very good and definitely comparable to the other high end golf brands. Will definitely use them again

Antwort von 19thlabgolf
Purchased these shorts for Golf and I must admit they are exceptional, exactly as the website details. Soft stretchy and comfortable for those warm golf days.
I needed to change the size and Sarah in the customer service team couldn't have be more helpful. This process was seamless and she was so efficient and diligent in her follow ups.
Well worth dealing with the team at 19th Lab Golf

Antwort von 19thlabgolf
Poorly manufactured. Quality control is nil.
I bought 4 pair, never again. Holes in the pockets and no holes where they should be (ie button holes).
I would definately NOT recommend these golf shorts.

Antwort von 19thlabgolf
I mistakenly ordered the wrong size shorts. The 19th Lab (Sarah) customer service supported me immediately, and provided the correct shorts free of charge. Exceptional customer service.

Antwort von 19thlabgolf
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