Wickes - Guildford Bewertungen 

174
TrustScore 4.5 von 5

4,6

Woodbridge Road, Woodbridge Business Park, Guildford Surrey, GU1 1EH, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Attendant was nearly 30 minutes late, made it clear he was trying not to do the work. Kept saying Wickes would take 3 months minimum and i would probabaly want things quicker, said wickes wont do the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Went into Wickes looking for a specific kind of exterior grout for a patio I'm building. I must've looked lost because I was approached by Jordan who gave me some excellent advice and helped me find a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Gemma is a gem, a diamond in the rough… relatively straightforward purchase but I struggled with the ‘app’. Gemma was very helpful, and patiently sorted me out. Well done. 👍 Thanks. (Returning cust... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We received excellent service from Jordan at the Guildford branch, who went out of his way to help us locate some tiles at another branch. He was friendly, helpful and very professional. Thank you Jor... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Baumarkt
  2. Bäderstudio
  3. Fachhandel für Küchenbedarf
  4. Solarenergieunternehmen

Über Wickes - Guildford

Vom Unternehmen geschrieben

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Kontaktinformationen

  • Woodbridge Road, Woodbridge Business Park, Guildford, Surrey, GU1 1EH, Vereinigtes Königreich

  • +441483459397

4,6

Hervorragend

TrustScore 4.5 von 5

174 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(174)

13.603 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Team were great

Team were great. 8 Months pregnant with really no clue of what I was buying… they helped me locate everything and put in the trolley as well as loading the van. That is service above and beyond. Thanks to Andrew and the team who helped!

10. Februar 2026
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

We're happy to hear that our team provided such helpful support during your visit. We appreciate your kind words and are glad we could make your shopping experience easier. Thank you!- PP

Bewertet mit 5 von 5 Sternen

I went in to collect some materials for…

I went in to collect some materials for a job and was served by the lovely Gemma. She was extremely friendly and helpful and helped me set up a trade account to get some discount on my purchases. Every building merchants needs a Gemma.

27. Januar 2026
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

Hi S Carson, we appreciate you sharing your experience. We're happy to hear that our colleague was so helpful and friendly while assisting you in setting up a trade account. -LG

Bewertet mit 5 von 5 Sternen

Great product range and helpful staff

Great range of products in stock.
Knowledgeable and positive staff (special mention to Gemma) who are always happy to help.

6. Februar 2026
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

Hi Mark Blick, We appreciate you taking the time to leave us your feedback. We're happy to hear that you found Gemma helpful and that we have a great product range. -LC

Bewertet mit 5 von 5 Sternen

Gemma was fantastic

Gemma was fantastic

5. Februar 2026
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

Hi Alfie.

Thanks for taking the time to share your review, Great to hear Gemma was able to assist you during your visit.- PP

Bewertet mit 1 von 5 Sternen

We booked an in-store bathroom design…

We booked an in-store bathroom design appointment, which on the website says is to “Meet a Design Consultant and be inspired by our ranges and products and start your 3d plan design” but we got there, was given a brochure and told to look around, on our own. No consultation at all and a waste of our time.

31. Januar 2026
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

We appreciate you bringing this to our attention, and we are sorry your design appointment did not meet expectations. We have requested additional information, so we can get this looked into further. -AK

Bewertet mit 5 von 5 Sternen

Highly recommended Great experience Helpful shop…

Great experience Helpful shop assistance Gemma she went the extra mile to make sure we had a great shopping experience had everything in stock what we needed definitely be going back

19. Januar 2026
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

HI Lloyd, Thanks for taking the time leaving your review. We are happy to hear Gemma was able to help you get everything you needed and showing the level of service we aim to achieve. Thanks again for the kind feedback. -JL

Bewertet mit 5 von 5 Sternen

Great customer service - Flexiblity and Knowledge

Really impressed with your online booking system to discuss the design of our new home office and then the expert guidance of your technical team. Mr Toogood, was first rate - really enthusiastic and clearly very knowlegable. Thank you very much.

18. Januar 2026
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

Hi John, Thank you for taking the time to share your feedback with us. It is wonderful to that Mr. Toogood was able to answer any questions you may have had. -SM

Bewertet mit 5 von 5 Sternen

Excellent service from Gemma

Excellent service from Gemma this morning, struggled to find an item in the store but she directed us there within seconds, alongside advising on different products within our price points. Thank you!

15. Januar 2026
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

Hi Ben, Thanks for taking the time leaving your review. We are happy to hear that Gemma was able to help you find the items you were looking for and advising other products that you may need in your price range. Thanks again for the kind feedback. -JL

Bewertet mit 5 von 5 Sternen

Wickes Guildford helping the community

Thank you everso much Wickes in Guildford for your donation of crates to help with enabling independent living within our commuinty - Jo G

12. Dezember 2025
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

Hi, Thank you for taking the time to reach out. It is great to hear of our local store helping out the community. -SM

Bewertet mit 5 von 5 Sternen

Gemma

Went to purchase some materials for a project and got served by a lovely bubble lady called Gemma, she was very very polite and friendly and made the whole experience very simple 😀

26. November 2025
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

Hi S Lightfoot, we're happy to hear that you had a simple and pleasant experience while purchasing your materials. We appreciate your positive feedback regarding our team's politeness and friendliness. -LG

Bewertet mit 5 von 5 Sternen

Great service

Went in for some timber, great service and friendly staff. Well done Wickes Guildford!

14. November 2025
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

Hey there, thanks for your positive feedback, and I'm glad that you enjoyed the great service in our Guildford store! - Dylan

Bewertet mit 5 von 5 Sternen

Great experience. Gemma fantastic.

Great experience with Gemma, she was very helpful and also helped us with a discount we didn't see. Would thoroughly recommend

21. Oktober 2025
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

We're happy to hear that you had a great experience with Gemma! We appreciate your kind words and are glad we could assist with the discount. Thanks for recommending us! -AK

Bewertet mit 5 von 5 Sternen

Community Charity Donation

Thank you so much to Wicks Guildford team for the donation of a much needed outdoor storage unit for our village school quiet area. It keeps all our outdoor toys clean and dry and will keep them being used for years to come.

9. Oktober 2025
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

We're so happy to hear that the outdoor storage unit is helpful for your village school's quiet area! Thank you for your positive feedback; we appreciate you taking the time to share. -AK

Bewertet mit 5 von 5 Sternen

Went into wicks today looking for some…

Went into wicks today looking for some supplies and met a very happy smiley women called Gemma she was great help and very cheerful

29. September 2025
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

Hi, Tommy. Thank you for taking the time to share your review with us. We are pleased to see that Gemma was friendly and a great help during your visit. Thank you again for your kind feedback. - Scott H

Bewertet mit 5 von 5 Sternen

Helpful staff

Gemma helped me set up my trade account. She was really friendly and very helpful! Thanks Gemma.

22. September 2025
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

Hello Tristan, thanks for your positive feedback and I'm delighted that Gemma was super helpful in our Guildford store! - Dylan

Bewertet mit 5 von 5 Sternen

Oh my goodness

Oh my goodness - what amazing service! I took back a fence post which was too short. The longer post I needed wouldn't fit in my car. Inside of 10mins, Sian (on the till) had organised a refund, ordered me a longer post and sorted out same day home delivery. And the post arrived at mine just over 2hrs later. Sian was funny, efficient and friendly. She turned a problem into a solution and made the whole thing a pleasant experience. She is a total asset to your business.

18. September 2025
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

We're happy to hear that you had such a positive experience! It's great to know that Sian was able to efficiently solve the issue and provide a helpful solution with same day delivery. We appreciate you taking the time to share your feedback.- PP

Bewertet mit 5 von 5 Sternen

Great customer service from tom&jack…

Great customer service from tom&jack couldn't help enough

9. September 2025
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

Hi Joe,

We appreciate you taking the time to share your feedback. Thank you for your kind words about Tom and Jack's customer service.

-Ellysse

Bewertet mit 5 von 5 Sternen

Customer Service On Top

I went shopping today for a door and some timber. There were some chaps working a timber trolley and they asked me if I needed any assistance. I spoke to Jake and he gave me all the help I needed. Nothing was too much trouble at all. Thank you for making my shopping experience so great!

16. September 2025
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

Hi Nathan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jake in our store and that they provided you with useful advice. -AH

Bewertet mit 5 von 5 Sternen

Refund issue

Great support in store from Kirsty - had an issue with a return, she was so supportive and helpful sorted it quickly and without a fuss supported by Tom

12. September 2025
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

We're happy to hear that you received such great support in our store from Kirsty. It's wonderful that the return issue was sorted out quickly and without any problems. -AK

Bewertet mit 5 von 5 Sternen

I went into Wickes in Guildford today

I went into Wickes in Guildford today, not knowing what I was looking for! I was helped by a lovely chap called Neil, who had great knowledge in finding the stuff I needed ( I'm no good at D.I.Y.! ) It was nice to be served with a smile. I shall definitely be using Wickes as my D.I.Y. Store from now on.

9. September 2025
Bewertung ohne vorherige Einladung
Wickes - Guildford-Logo

Antwort von Wickes - Guildford

Hi Keith,

We're happy to hear that you had such a positive experience in our store. We're glad that Neil was able to help you find what you needed and provide excellent service. Thank you for choosing us as your go-to DIY store!

-Ellysse

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr