I love going to Tenpin and I always have a great time. The only thing that marks it down was when I went with friends the other night, our bowling lane malfunctioned twice and due to what I assume is... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnCambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB
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Das sagen Bewerter
Great experience booking 2 bowling games for my son and his friends. They all had so much fun. The members of staff was helpful when the bumpers didn’t go up. The Tuesday offers are excellent also
Unternehmen hat geantwortet
Really sad to see the pins are now on strings which really changes the bowling experience (and not for the better) Appeared understaffed as long waits for food and drinks whether ordered on the app... Mehr ansehen
Unternehmen hat geantwortet
Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.
Kontaktinformationen
Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Vereinigtes Königreich
- 0333 034 6100
3,7
Akzeptabel
222 Bewertungen
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Such a disappointing visit for an end…
Such a disappointing visit for an end of Summer holiday treat. We arrived at the time requested, we were given a lane which was broken so had to move lanes. When I questioned the staff member, he said “I don’t know why you were given that lane as it is broken!”
The lane which we were moved to, the table was dirty, and sticky there was half eaten food all over the floor wherever you looked there were dirty glasses, half eaten food and empty food baskets everywhere.
We ordered drinks on the app, we waited 40/45 minutes and my husband went to ask where the drinks were as the children were getting thirsty. They eventually came and we were given paper cups as they had run out of glasses!!
A very disappointing visit, especially for how much bowling for a family 4 cost. Will not return in a hurry!
9. September 2026
Antwort von Tenpin - Cambridge
Hi Maisie, thank you for taking the time to leave a review of Tenpin Cambridge! We are very sorry to hear about your disappointing visit, especially as it was meant to be an end-of-summer treat. This is certainly not the experience we want our customers to have and we will be addressing these issues with our team to ensure improvements are made. In the meantime, we really do hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
Great experience booking 2 bowling…
Great experience booking 2 bowling games for my son and his friends. They all had so much fun. The members of staff was helpful when the bumpers didn’t go up. The Tuesday offers are excellent also
8. September 2026
Antwort von Tenpin - Cambridge
Hi Anna, thank you for the wonderful 5-star review of Tenpin Cambridge! We're so happy to hear that your son and his friends had such a fun time bowling and that our team was helpful. We're also glad you have been able to take advantage of our fab Tenpin Tuesday offer. We hope to see you all again soon! Best wishes - Mel
Great Family fun
Great premises, loads to do, friendly staff, great atmosphere, good value for money!
5. September 2026
Antwort von Tenpin - Cambridge
Hi there, thank you for leaving a 5* review of Tenpin Cambridge! We're so glad to hear that you enjoyed your visit and found our pricing to be good value for money. We also appreciate your kind words about our team and the atmosphere! Best wishes-Leila
Amazing place and amazing staff.
20. August 2026
Antwort von Tenpin - Cambridge
Hi there, thank you for leaving Tenpin Cambridge a wonderful 5* rating! We are thrilled to hear you enjoyed our venue and that our staff had such a positive impact on your visit. We hope to welcome you again soon! Best wishes - Kaylee
Food was not good and not enough balls
Unfortunately the food was not good - I had a chicken burger and it was nothing like the image online. It was literally a chicken patty in a dry bun - not even any sauce let alone lettuce or tomato. Given the cost this was disappointing. However it was hot so that was good.
Unfortunately the bowling ball sizes weren’t varied enough - we only had a few bowls on our lane and the racks which should be available for spare balls were empty, aside from a few 14s which were way too heavy. It meant we had to wait a long time between each turn because we were essentially sharing one ball across two lanes. Please provide more balls and regularly redistribute these across lanes.
5. September 2026
Antwort von Tenpin - Cambridge
Hi Emily, thank you for taking the time to review Tenpin Cambridge! We're very sorry to hear that there had been an issue with your food order, and that there had not been enough bowling ball sizes. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Almost perfect night!
I love going to Tenpin and I always have a great time. The only thing that marks it down was when I went with friends the other night, our bowling lane malfunctioned twice and due to what I assume is understaffing, it took quite a while for the issues to be fixed. Other than that, had a really fun night and will definitely go again!!
28. August 2026
Antwort von Tenpin - Cambridge
Hi Avelina, thank you for 4* review for Tenpin Cambridge! We're so pleased that you had a fun night with your friends, but we are very sorry to hear that there had been technical issues with the lanes and that there had been a delay for this to be resolved. We will ensure your feedback is passed on for future improvements to be made. We hope to welcome you back again soon! Best wishes - Adelaide
Kareoke was such a great activity
Kareoke was such a great activity! Really good price offered to me, £20 for one hour
2. September 2026
Antwort von Tenpin - Cambridge
Hi Kathy, thank you for the fantastic 5-star review of Tenpin Cambridge! We're so pleased you enjoyed the karaoke and found the pricing to be really good value and we hope to see you again soon for more fun! Best wishes - Mel
It was very easy to book and as it was…
It was very easy to book and as it was a family outing it was very enjoyable for the children with bowling drinks and something to eat
2. September 2026
Antwort von Tenpin - Cambridge
Hi Patricia, thank you for your wonderful 5-star review of Tenpin Cambridge! We are so pleased to hear that our booking process was easy and that your family enjoyed their outing with bowling, drinks, and food. We hope to see you again very soon! Best wishes - Mel
Antwort von Tenpin - Cambridge
Hi Joanne, thank you for leaving a lovely 5* review of Tenpin Cambridge! We're glad to hear about their positive experience and newfound independence and we appreciate you sharing this with us. We hope to welcome them back again soon! Best wishes - Mel
Party of 7 and we had a great time.
Party of 7 and we had a great time..
staff was pleasant and very helpful
2. September 2026
Antwort von Tenpin - Cambridge
Hi Debbie
Thank you for your fantastic 5-star review! We're so pleased to hear that your group had a great time and found our team pleasant and helpful. We hope to see you all again very soon! Best wishes - Clare
Antwort von Tenpin - Cambridge
Hello there, Thank you for taking your time to leave us a 4* review. We are pleased to hear that you and your grandchildren loved your recent visit to our Tenpin in Cambridge. We will pass your comments onto our team to help us gain that final star. We do hope to see you again soon. Many Thanks - Kimberley
Lots to do
Lots of fun, there's bowling, food (which was very nice) arcades and games. Everything you need for a fun day out.
2. September 2026
Antwort von Tenpin - Cambridge
Hello Kate, Thank you for taking your time to leave us a great 5* review. We are thrilled to hear that you had a great time at our Tenpin in Cambridge. We do hope to see you again soon. Best Wishes - Kimberley
Tenpin is great
Tenpin is great. It's what you expect. The only reason it got 4 stars was because there are never enough smaller balls or they are all xsmall finger holes.
Otherwise it's a good trip out and usually has some deal too
2. September 2026
Antwort von Tenpin - Cambridge
Hello Helen,
Thank you for taking the time to rate Tenpin Cambridge 4 stars. We're glad to hear you generally enjoy your visits. We appreciate your feedback regarding the availability and sizing of our smaller bowling balls, and we will certainly pass this on to the relevant team for consideration. All the best ~ Laura
Bring back the real tenpin experience
Really sad to see the pins are now on strings which really changes the bowling experience (and not for the better)
Appeared understaffed as long waits for food and drinks whether ordered on the app or directly from the bar. Staff didn’t seem very happy or enthusiastic. A real shame as we always used to love coming here for a great trip out and all round fun.
1. August 2026
Antwort von Tenpin - Cambridge
Hello Sarah,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. We are truly sorry to hear that your recent visit was disappointing and that the changes to our bowling experience, along with staffing issues, negatively impacted your time with us. We understand your frustration and regret that we did not meet your expectations. Your feedback is very important to us, and we will ensure it is passed on to the relevant team for review and improvement. All the best ~ Laura
Flashing lights over the bowling alley…
Flashing lights over the bowling alley are not good.
Lack of loud music is a big plus
2. September 2026
Antwort von Tenpin - Cambridge
Hello Carole Myer,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. We appreciate you highlighting the flashing lights and the quieter music. We are always looking for ways to improve our customer experience and appreciate your feedback. We look forward to welcoming you back again soon and hope that the next visit is a 5 star experience. All the best ~ Laura
Very noisy with music
Very noisy with music
Miserable staff
Balls to heavy
Lane kept freezing we was moved to another lane after second time then said it’s booked in 10 minutes so hurry and finishe the game
2. September 2026
Antwort von Tenpin - Cambridge
Hi Wendy, thank you for leaving a rating and review for Tenpin Cambridge. We are sorry for any disappointment caused at your recent visit and will be sure to pass this feedback on. -Best wishes, Jade
Antwort von Tenpin - Cambridge
Hi Ralph
We're glad you enjoyed the music! We appreciate your positive feedback. Best wishes - Clare
Antwort von Tenpin - Cambridge
Hello Laura
Thank you for taking the time to share your feedback. We are truly sorry to hear that you found our pricing to be high and that your experience with our staff was not positive. We aim to provide excellent service and value, and we are disappointed that we fell short on this occasion. We will look into your comments to ensure improvements are made. Best wishes - Clare
Staff helpful and pleasant
26. August 2026
Antwort von Tenpin - Cambridge
Hi there
Thank you for your review! We're so pleased to hear that you found our staff helpful and pleasant during your visit. We hope to see you again very soon. Best wishes - Clare
Rude staff
We chose the one pizza and bowling for 1 hour option when we booked for the bowling game. As we started the game and finished one round, the display said to visit the front staff to book additional rounds. As we went to the bar side where the front staff were, we were approached rudely by a staff member, saying that the booking session was only for one round. We tried multiple times, informing her politely that her information is wrong and what it says on the tenpin website says otherwise. All the time she reciprocated rudely to us, with a harsh tone not allowing us to finish as well. According to description, she had blue colored hair. Disappointed, we asked to see another staff member, who apologised for her, and solved the issue for us. We wasted a significant amount of time arguing with her, afterwards we were unhappy to continue our bowling session.
26. August 2026
Antwort von Tenpin - Cambridge
Hi Nandhu
We are very sorry to hear about the issues you experienced during your recent visit, particularly the misunderstanding regarding your booking and the unhelpful interaction with a staff member. We appreciate you bringing this to our attention and we will investigate this. Best wishes - Clare
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