Richer Sounds - York Bewertungen 

2.109
•
TrustScore 5 von 5

4,9

12 St Sampsons Square, YO1 8RN York, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Arron provided excellent service when I purchased my Marantz PM6007 amplifier. He listened carefully to my needs, offered helpful advice, and understood exactly what I was looking for. Following h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We are Richer Sounds customer ,we started with Richer Sounds in 2006 with the complete Hi-Fi. Our Amplifier was repared once and now had some problems. Arron in RS York,recommended Cambridge AXR100:... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

As a longtime customer, I'm consistently impressed by the knowledgeable and helpful staff at the York store. They patiently let me use the listening room to make sure the equipment I was auditioning w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really helpful, patient, thoughtful staff. They listened to what I was hoping to achieve, made suggestions that improved it, rang other stores to source a rare product and were utterly friendly throug... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. auch in
  3. Elektrofachmarkt
  4. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 12 St Sampsons Square, YO1 8RN, York, Vereinigtes Königreich

  • 0333 900 0084

4,9

Hervorragend

TrustScore 5 von 5

2109 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(2.109)

24.593 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Outstanding customer service

Brilliant customer service. Staff found the best deal for the TV that I wanted by price matching, and were extremely helpful and knowledgeable. The delivery service was very smooth and they communicated well. They came an hour earlier than scheduled but that suited me, and I’m sure if it hadn’t they would have come at the allocated time (it was towards the end of the day.) It was delivered with care and they checked that I was happy with it. They put it in the room of my choice, too. Overall, an excellent experience.

1. März 2026
Richer Sounds - York-Logo

Antwort von Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

CD Player Order

Ordered a CD player and it was delivered swiftly to the store. The product is exactly what we were looking for.Every member of staff we have dealt with in the York store have been knowledgeable, polite and very helpful.

28. Februar 2026
Richer Sounds - York-Logo

Antwort von Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Went to the York with a set idea of what I wanted.

Went to the York with a set idea of what I wanted.
After browsing for a short while I was approached by Arron who asked what I was looking for, after telling him what I had in mind he asked a few questions and advised me what would be better for me, saving me a considerable amount of money.
Talked me through how to set up the tone arm and system.
All delivered to my home within two days, all set up and sounds amazing.

28. Februar 2026
Richer Sounds - York-Logo

Antwort von Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Service with a smile

I am 88 years old living through the times when you could expect retailers to give a service not normally found today.
What a pleasant supprise when I went into the York store to find it staffed by enthusiastic experts patient enough to spend time with and advise a not too tech savvy oldie. Such a change from ill informed poorly trained staff so often encountered today.
Would recomend their services to anyone

26. Februar 2026
Richer Sounds - York-Logo

Antwort von Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Good advice

Good advice, alternatives/options shown on monitor

23. Februar 2026
Richer Sounds - York-Logo

Antwort von Richer Sounds - York

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Had a few issues with the website and…

Had a few issues with the website and Visa but Arron sorted it all out. Nice friendly service and we got it resolved. My order arrived on Monday and is fantastic. Just what I wanted at a brilliant price.
Can't say anything more..just keep on doing what you do.

21. Februar 2026
Richer Sounds - York-Logo

Antwort von Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Very helpful service from Joe and…

Very helpful service from Joe and Kevin. Helped me find the right products, which sound amazing!

20. Februar 2026
Richer Sounds - York-Logo

Antwort von Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Very professional, knowledgeable staff.

All the staff I spoke to either on the `phone or in the shop were helpful, professional, friendly and explained clearly anything I wanted to know. The demonstration of the products I purchased was extremely useful and enabled me to make a decision.
Thank you.

14. Februar 2026
Richer Sounds - York-Logo

Antwort von Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Excellent service as usual

My DVD was quickly delivered to the shop to be collected, and the friendly staff could not have been more helpful - 5-star service from Richer Sounds, as usual

17. Februar 2026
Richer Sounds - York-Logo

Antwort von Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen
Richer Sounds - York-Logo

Antwort von Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

I always purchase tvs from Richer…

I always purchase tvs from Richer sounds. The staff are always knowledgeable, friendly, helpful and supportive. They are not pushy, listen to what you want and always give the best advice. I normally purchase my tvs from the Hull branch but found myself in the York one on this occasion and the staff there were just as helpful and informative. I went on to purchase my new tv at a very reasonable price and had it delivered free of charge only a couple of days later. The delivery drivers kept us updated on their expected arrival an were even slightly ahead of schedule. Would not hesitate to recommend Richer sounds to anyone who may be looking for a new audio/visual product.

15. Februar 2026
Richer Sounds - York-Logo

Antwort von Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

The TV was listed at a brilliant price…

The TV was listed at a brilliant price and cheaper than any other retailer. In addition I got a free sound bar making it an even better deal which couldn't be beaten. Not only was the item and offer great, the customer service is second to none. Highly highly recommended Thank you Richer Sounds :)

13. Februar 2026
Richer Sounds - York-Logo

Antwort von Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

As ever

As ever. First class service from Richer Sounds. Mike was the man who dealt with my sale.

10. Februar 2026
Richer Sounds - York-Logo

Antwort von Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 4 von 5 Sternen

TV fixed to wall Job

Well they TV went on they wall and it still hang on they really so fantastic job.

However with they TV Arieal wire it was not very good as it broke and did get new wire they TV picture has no broken squares not that happy with they white plastic case that keeps wire concealed job not well done have wish to get card they person who had fixed TV on they wall but did not get any and they shop will contact they person to call round to reevaluate they job.

Just like too add that through going too Richer Sounds and today no person has been to see what work need to be carried out.

10. Februar 2026
Richer Sounds - York-Logo

Antwort von Richer Sounds - York

I was really sorry to read there was an issue with the installation you had, and will follow up with the store and the installer asap to ensure this is resolved directly with you. Of course if I can be of any help in the meantime do get in touch..

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr