Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Mehr ansehen
Unternehmen hat geantwortet
Simple to order online. Arrived on time at pick-up store. Email notification that it was ready to pick up. Pleasant service at the shop (Solihull). Love the product.
Unternehmen hat geantwortet
We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
9 Station Road, B91 3TG, Solihull, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Came in for one thing. Not in stock. Alternative suggested by your staff cost less and still sounds great.
Excellent result.

Antwort von Richer Sounds - Solihul
Great service, friendly and experienced advice. Sam made sure I was happy with my purchase..

Antwort von Richer Sounds - Solihul
so I popped out for a trip to solihull with my wife to get out the house and as we were walking up the high street I happened to notice the store and saw the
Technics SL 1500 C in the window and went in for a look at it
originally I had no intention of spending the £899 on a turntable at all but I got into a conversation with Samuel who after attaining my potential budget had offered me an Audio Technica version and a nice one too at a budget price along with speakers at the price of the Technics turntable .
Never once did he try to push the sale for either product and gave some great professional advice along with a written quote for me to think over
so after a coffee I went back and yes purchased the SL1500 C with the Cambridge LR S blue speakers with it, way more than I had planned on spending today but I was really happy with the service professionalism and general chat and the next day delivery. Thank you Sam for a great experience can't wait to drop the needle on some Pink Floyd and Ozzy vinyl again, i will definitely be back for more gear to grow my set up again. definitely a store to visit just for all your Audio Visual needs or just a look ... oh and also picked up a copy of AC/DC Back in Black gold vinyl and Ozzy Osbourne Blizzard of Ozz which I was after as a back up to my originals so all in all a great day once again thank you fora great experience

Antwort von Richer Sounds - Solihul
Tom was very Knowledgeable and a great help. All went very smoothly with quick delivery and a great price. LOL sounds like a made up review but it's true.

Antwort von Richer Sounds - Solihul
A very smooth purchase from a great bunch of guys.
Ordered online and picked up my TV from the branch. Upon phone/email contact with the branch the sales assistants were very knowledgeable and helpful. Definitely recommend them to anybody.
The only confusion can occur is the parking for the pickup however they will guide you as to where to park.

Antwort von Richer Sounds - Solihul
Solihull branch
Great service and knowledgeable service.
Staff here know their stuff

Antwort von Richer Sounds - Solihul
I was having difficulty ordering online. I spoke to customer services and it was sorted out fast. Order was received quickly.

Antwort von Richer Sounds - Solihul

Antwort von Richer Sounds - Solihul
Very good advice and a great deal.

Antwort von Richer Sounds - Solihul
I went into the Solihull store and asked the staff for advice on choosing the best TV for a given budget.
The advice was great (even though I changed my mind on budget and screen size halfway through) and I'm very happy with my choice (CelloQ50UK9000)
Free delivery took 2 just days, the TV is superb and there's a 7-year warranty to boot. Awesome

Antwort von Richer Sounds - Solihul

Antwort von Richer Sounds - Solihul
I had identified the Meze 105AER as a pair of headphones that I may buy. When I saw the price reduction, I decided to buy them. I have not been disappointed, they sound as good as I hoped.

Antwort von Richer Sounds - Solihul
FOR MANY YEARS WE only deal WTH RICHER SOUNDsTHEY GIIVE UNFAILING BACK UP AND SERVICE
Also they know what they are talking about

Antwort von Richer Sounds - Solihul
Really easy to deal with, nice guy on the phone, very knowledgeable and helpful.

Antwort von Richer Sounds - Solihul
We came in to Richer sounds this evening looking to order a TV. We did come in a little bit later on in the day and we wanted finance. Another staff member explained that finance would take a few hours and as they were closing soon, we wouldn't be able to take deposits and move forward. Sam was lovely and explained that they close at 5pm and that we still had around 10 minutes. A few minutes later our finance was approved and Sam waited patiently and took us through all the rest to confirm our finance agreement take our deposit. Sam was INCREDIBLY patient and helped us through the whole process. Thank you Sam for staying behind after your finishing time and helping us to secure our incredible new TV.
WOULD 100% RECOMMEND SAM!!
Brilliant customer service. He went above and beyond. Thank you Sam!

Antwort von Richer Sounds - Solihul

Antwort von Richer Sounds - Solihul
Fabulous from going into the Shop staff were exceptional, very helpful and polite, delivery men, contacted us to let us know they will be with us in half an hour from start to delivery really pleased with the service that was provided 

Antwort von Richer Sounds - Solihul
Order was placed late on a Friday afternoon and I was very impressed by being told it was out for delivery on the Monday. Unfortunately the courier couldn't find the address (not an easy task), however, Richer Sounds were in contact very quickly and took further details and a map. Delivery was successfully made the next day.
Full marks to Richer Sounds for customer service.

Antwort von Richer Sounds - Solihul
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