Richer Sounds - Romford Bewertungen 

2.577
TrustScore 5 von 5

4,9

73 Main Road, RM2 5EL Romford, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Honest advice when needed, even when the item was not the most expensive. Listened to my requirements and guided me through the options. Delivery was good as DPD was there chosen service. Also upon re... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My Samsung super dooper TV broke down after 184 days. Because of the process going through Samsung repair I was without a TV. Thanks to Steve at Romford he loaned me a small one so I could continue wa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had difficulty paying because your system was down but was able to pay by debit card so placed my order ok and got excellent delivery service the next day. Having the named day service is very usefu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I went to Richer Sounds looking for a speaker cable for my '90s hi-fi. The gentleman who served me (whose name I've already forgotten!) was very knowledgeable, and showed me several options, outlining... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 73 Main Road, RM2 5EL, Romford, Vereinigtes Königreich

  • 0333 900 0041

4,9

Hervorragend

TrustScore 5 von 5

2577 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(2.577)

24.227 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great all round experience

The Richer team could not have been more pleasant to deal with - very knowledgeable and helpful. I would definitely recommend anybody thinking of buying a quality HIFI system go to Richer Sounds - lots of choice at various price points.

4. April 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Time to replace the old gear.

I knew my old system was on the way out, so I've been preparing for a sizeable spent. I phoned up the Romford branch and spoke to Dave, the assistant manager. I had previously spoken to a sound/tv engineer, Wasif, who had given me ideas of what I may need. Dave and I discussed my need for a Denon AC Receiver, Magnetar Universal disc player and a 55" TV. I managed to order all three items, although I had to pay extra for the Universal disc player's 6 years warranty but considered it essential. Great price on the LG TV and because I was buying several, fairly expensive items, I received an additional discount. So fortunately, all came in just under budget. Free excellent delivery by Furdeco was as agreed and coincidentally, Wasif was in the shop when I rang, so I spoke to him and he installed everything the day after delivery. Delighted!

2. April 2026
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Antwort von Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Excellent Service

Excellent Service. My initial contact was with Ash who was knowledgeable and helpful. When I called back to confirm my purchase Ash was not in so I spoke with Steve who was brilliant as always. Although I am no where near Romford it’s my “go to” store.

31. März 2026
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Antwort von Richer Sounds - Romford

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

First class service

First class service given when I wanted to purchase a Cambridge Audio CD player. Would recommend Richer Sounds 100% for Hi Fi products and advice.

30. März 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Great advice and friendly

Great advice and friendly, knowledgeable staff. Delivery was good too

7. Januar 2026
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Antwort von Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Richer Sounds every time

I knew what TV I wanted and Steve confirmed I was making the right choice.
Richer Sounds were cheaper than anywhere else, although Curry’s could price match, they couldn’t include the free projector that RS were including.
I got a great deal and very happy with my purchase. This is the second TV I’ve bought from RS and I’m sure it won’t be the last.

29. März 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Sony tv

Shop staff very helpful and informative, delivery was exactly when stated

27. März 2026
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Antwort von Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Bought Marantz PM7000N amplifier with…

Bought Marantz PM7000N amplifier with Wharfedale Diamond 12.3i speakers

Out of the world music quality. Excellent arrangement done by Richer Sounds Romford staff in arranging a demo. I went there with a playlist of over 30 songs. They were patient enough to let me listen to my teat songs for over 45 minutes after I finally selected.

Thank you.

22. März 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Team were great and helped guide to…

Team were great and helped guide to towards a TV that was never on my radar l, was better priced and had better specs. Specifically chose to come here over Currys or John Lewis for the customer service and the product knowledge, and am very happy I did.

7. März 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Great service and knowledge

Was looking for a 65” tv with many options. Graham was excellent and extremely knowledgeable on the different options. He explained all the pros and cons and we ended up with the product that was exactly right for me and the environment it sits in. Will always go to Richer for anything I need in future. Thank you

12. März 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

I have purchased a few things from…

I have purchased a few things from Richer Sounds and I would certainly recommend them. Very helpful & friendly staff always willing to give you their expertise and advise on their products. AA+++

20. März 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Super helpful and attentive staff

Super helpful and attentive staff, very well informed and I didn’t feel pressured into decision making. Delivery is always super fast too.

9. November 2025
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 1 von 5 Sternen

Richer Sounds supplied a Mitchell &…

Richer Sounds supplied a Mitchell & Brown TV with a Humax Recorder. Having spent some frustrating hours trying to set the system up I gave up and ask Humax for help. This is part of their reply “...return this box to the retail shop for refund due to incompatibility.”
Richer Sounds accepted this published proof and will be replacing the TV with a Sony.
I went to Richer Sounds as “experts” so I am not at all impressed! No, they did not offer to set up the replaced system for me!

11. März 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

I was genuinely sorry to read of the troubles you have had with your system. In general, Freeview boxes and TVs are designed to work together universally via the HDMI standard, so it's not what we would expect for a combination like this to cause issues.

Whilst I'm sure the the store colleagues were trying to resolve what appears a complex problem by simply agreeing to replace the TV, I appreciate how the e-mail you received from the supplier has caused consternation and will investigate with them.

In the meantime, either myself or a senior team member will be in touch to ensure the matter is resolved to your complete satisfaction. Hopefully you can see from the 98% of overwhelmingly positive reviews on Trustpilot that these problems are rare, and I'm sorry that things went wrong for whatever reason on this occasion.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bewertet mit 5 von 5 Sternen

New TV and soundbar

I had a great experience as the staff were knowledgeable and honest.

I went in wanting advice on a new TV and walked out with a great TV and a truly awesome soundbar, which I took on the sellers recommendation.

They even helped me put the items in my car. Very friendly and very helpful.

7. März 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thank you for your 5 star review!

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