Richer Sounds - Norwich Bewertungen 

2.045
TrustScore 5 von 5

4,9

21 St Giles Street, NR2 1JL Norwich, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I somehow disconnected my Wiim mini and struggled to reconnect it. Seb at Richer Sounds, Norwich was able to talk me through the process over the phone. I’m not tech savvy but he was able to very p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Purchased a pair of Wharfedale speakers efficient knowledgeable staff. Order arrived 2 days later. We were unable to set our system up, Tony from Norwich branch came round was extremely personable wit... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I ordered a TV online for collection in the Norwich store, but after making the payment I realised that there was a better model for not too much more money, that I preferred. The Norwich store (Jon)... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 21 St Giles Street, NR2 1JL, Norwich, Vereinigtes Königreich

  • 0333 900 0046

4,9

Hervorragend

TrustScore 5 von 5

2045 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(2.045)

23.511 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

arrived and within ten minutes my…

arrived and within ten minutes my Cambridge Audio exn was ordered and arrive the very next day, as usual staff were very friendly helpful and knowledgeable all in all great experience

9. Juli 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

I have been purchasing hifi products…

I have been purchasing hifi products from Richer Sounds since Julian opened the first store at London Bridge and have always been a satisfied customer. In recent years, I have found the staff at the Norwich branch to be very helpful and knowledgeable.

9. Juli 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 4 von 5 Sternen

Poor sales?

Poor sales?

5. Juli 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thank you for leaving us a review, I understand from speaking to the branch manager that they have since been in touch to discuss what went wrong during your experience. Of course should you need any further help please do get in touch via..

seniorcomplaintsteam@richersounds.com

The Customer Experience team

Bewertet mit 4 von 5 Sternen

Very helpful on the phone and always…

Very helpful on the phone and always good on price.

4. Juli 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thank you for your kind comments, we look forwarding to seeing you again and hopefully next time attaining a full five star rating!

The Customer Experience team

Bewertet mit 5 von 5 Sternen

Tv and mount in stock

Tv and mount in stock, matched John Lewis price and beat them with 6 year warranty.

3. Juli 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Brilliant (even after a hiccup)

When deliveries started to awry I was beginning to be concerned, but the lengths that the Norwich team went to in resolving the issue were impressive. Good communication and made sure I left with a smile.

3. Juli 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Seb made the effort to what i wanted…

Seb made the effort to what i wanted like it was his own place and gave me a lot of options to what I was looking for and wasn't pushing me to get things that wouldn't work for me and was really helpful and productive with me asking questions when he suggested things that I wanted more info on I got the best stuff that I needed and wanted from him would recommend talking to him when it comes to systems

30. Juni 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Practical advice

Practical advice, good price and promt delivery

30. Juni 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

The staff were helpful and friendly …

The staff were helpful and friendly Made a comment about my Richer Sounds customer number as never seen one so low. Explained I used to use the London Bridge store back in the 70's

30. Juni 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

WiiM pro streamer

Needed to replace a basic streamer for realistically just for streaming radio from my iPad. The advice was as usual helpful on all options. As I already purchased a EVO 150 SE the advice was practical on what I needed nothing more nothing less price etc.
So great stuff Richer sound .top notch stuff.

27. Juni 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

staff were knowledgeable and helpful

staff were knowledgeable and helpful

they sell quality goods rather than the cheap Chinese cr*p we're inundated with on other, larger retail outlets with jungle-sounding names

would recommend and visit again

22. Mai 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Tony arrived ahead of time was quick to…

Tony arrived ahead of time was quick to diagnose the problem and rectify an out of balance system with issues. Problems sorted efficiently and with a new set up easy to manage

17. Juni 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful, understanding and knowledgeable, no hard sell at all.
We left with more than we came in for!
No1 destination.

13. Juni 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Good advice matching amp to speakers and room.

I called on a Wednesday and knew more or less what I wanted for an amp but needed advice for the right speakers to go with it. Roger at the Norwich shop suggested Wharfdale Diamond speakers . The next day I called to order them and on Friday they arrived with an extra payment for next day delivery . The speakers are fantastic as is the Marantz amp.

11. Juni 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

The usual caring

The usual caring, attentive and informed service from Richer Sounds. Special mention for Roger at the Norwich store for his top advice

11. Juni 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

I was really surprised how richer…

I was really surprised how richer sounds seen to cover all aspects of customer service.I would certainly use them again in the future.And I will recommend my family and friends do the same.

11. Juni 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Excellent service and customer care…

Excellent service and customer care from the team at RicherSounds. Purchase a Cinema surround system and with there in depth knowledge have installed and set it up with ease, it sounds amazing. Thanks team.

5. Juni 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Went into Norwich store for a black…

Went into Norwich store for a black Sonos Gen 2 kit wall mount on the weekend. The store had one in the warehouse and would be available for delivery on Monday. Paid for the wall mount and then received update on delivery, it arrived on the Monday!

6. Juni 2026
Richer Sounds - Norwich-Logo

Antwort von Richer Sounds - Norwich

Thanks for your feedback, great to read you were happy with our service.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr