Richer Sounds - Leeds Bewertungen 

3.307
TrustScore 5 von 5

4,9

74 New Briggate, LS1 6NU Leeds, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had an amazing experience with Richer Sounds in Leeds. Gavin was so helpful and went above and beyond in ordering my new TV, checking expected delivery timings and then swapping the order to a d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on gi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 74 New Briggate, LS1 6NU, Leeds, Vereinigtes Königreich

  • 0333 900 0025

4,9

Hervorragend

TrustScore 5 von 5

3307 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,9

Alle Bewertungen

(3.307)

23.686 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent advice and service, as ever

We were served by Harry who was incredibly helpful, knowledgeable and pitched his advice just right for our semi-novice level! I had particular criteria for the turntable I needed and he was able to guide us in the right direction. Also great attention to detail, double checking re features, stock availability before we made our choice and double-checking that the necessary cable was supplied with the model we chose. Thoroughly pleasant to deal with (and good music chat thrown in :) )

22. März 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 4 von 5 Sternen

Kept me waiting…

I got the usual sound advice and service, but had to wait too long before I was attended to

21. März 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thank you for taking the time to leave us feedback, we’re really pleased to hear that you received the usual sound advice and service from the team, but we’re sorry that you had to wait longer than you should have before being attended to.

We appreciate you flagging this, and will ensure we raise it with the manager and his team so that they ensure they are focussing on making sure customers are always acknowledged, especially during busier periods.

Thanks again for your feedback and if we can be of any further help do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bewertet mit 5 von 5 Sternen

Gave really good advice answered loads…

Gave really good advice answered loads of questions and sourced me an amplifier that suited my needs.

19. März 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Amazing service

From the moment I walked in the door, the staff were friendly and super helpful. Wonderful service from knowledgeable staff!

18. März 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Great price on reconditioned kit

Got a great price on a reconditioned Cyrus amp with an additional discount for being a VIP Club member and the amp was delivered to my home by one of the store’s helpful staff.

6. März 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Samsung S95f

Very helpful staff especially Anthony who dealt with us. Listened to what we were thinking of and pointed us in the direction that would best meet our needs.
Great Tv👍🏽
And bagged a nice little gift at check out
Will be back for some sound equipment soon

14. März 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Knowledgeable and friendly sales advisor

On narrowing down my own choices for a new 65" TV I called Richer Sounds for impartial advice which I was given by a knowledgeable and friendly sales advisor. After answering my questions and highlighting the benefits from buying from them I made a purchase which I am delighted with.

8. März 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Fantastic Service

Fantastic deal. Incredibly quick next-day delivery with no additional delivery cost. Good quality product. A happy customer 😊 😀 😄.

12. März 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

First Class Service

Great products, competitively priced but what differentiates Richer Sounds is the people and the service. I received great advice in store and when I got home they answered all my queries to help me set everything up. Knowledgeable and nice people.

12. März 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

My experience at Richer Sounds was…

My experience at Richer Sounds was excellent. Derek was the gentleman whom served me and completely went out to do everything he possibly could to get me the right thing and make the correct decision. The shop itself was great with plenty to choose from and would highly recommend anyone who like myself is getting back into vinyl and wanting a turntable , speakers etc. A fantastic experience and would definitely go back again

7. März 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Brilliant demo

Booked the demonstration room to listen to the following
Ruark R410
Naim Muso 2
Cambridge one
Had a brilliant demo assisted by Harry who was very professional

30. Januar 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Great buying experience from Leeds store

Great communication from Rik at the Leeds store. He sent me photos of the actual unit (an open box Klipsch Core 200 soundbar) on WhatsApp.
Unit paid for via a secure link and arranged collection from the store next day.
No original box but it was all very well packaged up ready to collect.
Soundbar works perfectly and I was very pleased with the whole buying experience.

5. März 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

A premium experience without the…

A premium experience without the expected cost.

Had a great experience visiting the store in Leeds, Mikey was fantastic, no pressure and really helpful. Ordered a TV for delivery whilst in store. That was delivered today, even brought it into the house and left it in my room of choice, completely unexpected level of service.
Thank you!

12. März 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

High-Fidelity in the Hands of Enthusiastic Experts

After much deliberation, we arrived at the decision to buy a Ruark R3S compact music system to replace our old Bose wave radio.
It's a beautiful unit with wonderful sound and more input sources than you can shake a stick at, including an optical connection to our bedroom telly.
However, the lady of the house was pretty insistent that it should match our bedroom decor, so the walnut/lead grey grille colourway [seemingly discontinued :-( ] was her choice.
Big thanks to Derek at the Leeds branch, who went above and beyond the call of duty to open a number of boxes to ensure that we were in receipt of right (and increasingly rare) model.
She's happy, which means that I'm happy.
Big thanks to Richer Sounds; always our first port of call.

12. Februar 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Television plus set up

We were surprised on the price of the tv we had chosen.
But we are getting used to the smart tv now.

4. März 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Great service and great prices

Great service and great prices. Was able to collect AV amp and sub on the day I phoned and got big speakers delivered on a day of my choice. Thanks go to Anthony who couldn't have done more for me.

28. Februar 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thank you for your wonderful feedback

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