Richer Sounds - Edinburgh Bewertungen 

2.738
•
TrustScore 5 von 5

4,9

1B Chambers Street, EH1 1HR Edinburgh, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Called the Edinburgh location and spoke with JACK who was very helpful and professional. Asked about difference in LG TV I was thinking about and the OLED and then purchased a good OLED and am so ple... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service from Jamie and Bowie at the Edinburgh store. Had two auditioning sessions with no pressure to decide on anything and no attempt to veer me towards one product or another. Left with the c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bowie, a senior sales advisor in Edinburgh, spent some time with me discussing the OLED tv options available to me which I found very helpful. I ended up buying a 48'' LG with which I am pleased. The... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Approached quickly and in a friendly manner by Bowie, I explained my requirement and he explained the best options within my price range, then explained the product to me without force and gave me tim... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. auch in
  3. Elektrofachmarkt
  4. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 1B Chambers Street, EH1 1HR, Edinburgh, Vereinigtes Königreich

  • 0333 900 0026

4,9

Hervorragend

TrustScore 5 von 5

2738 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,9

Alle Bewertungen

(2.738)

24.500 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Richer Souds Edinburgh - OLED TV - LG

Called the Edinburgh location and spoke with JACK who was very helpful and professional. Asked about difference in LG TV I was thinking about and the OLED and then purchased a good OLED and am so pleased with the picture, etc...Highly recommend RICHER SOUNDS and they provide a 6 year warranty!!

9. Oktober 2026
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Great experience

Great experience! Super helpful, fast and efficient service. Thank you.

8. Oktober 2026
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Excellent all round

Ordering and paying by phone was very easy, delivery was made on the day expected. Everything excellent all round

5. Oktober 2026
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Great service from Jamie and Bowie at…

Great service from Jamie and Bowie at the Edinburgh store. Had two auditioning sessions with no pressure to decide on anything and no attempt to veer me towards one product or another. Left with the cd player that suited my needs best. Excellent experience all ‘round.

6. Oktober 2026
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

everytime i go into richersounds they…

everytime i go into richersounds they know what they are talking about yes they have also got expensive items as well but the look out for all people does not matter how big or small they are nice to talk to and i got all what i needed as well you are the only ones left now

6. Oktober 2026
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Staff was great

Craig and John were both great, guided me towards a turntable and speakers and offered a decent discount for buying both. When the turntable didn't turn out to be what I was looking for they were super-accommodating in swapping it out for a different one that I now love.

8. September 2026
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thank you for your wonderful feedback

Bewertet mit 4 von 5 Sternen

Great company

Great company. Brilliant service.

18. Mai 2026
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Bewertet mit 5 von 5 Sternen

Best customer service!

I have had a wonderful experience with Richer Sounds Edinburgh and can’t thank them enough, in particular Jamie.

I called to order a TV and a soundbar as there was a good deal which was cheaper than their competitors. I spoke to Jamie and ordered.

I then changed my mind on what had been ordered and needed a lot of advice and guidance on what the alternatives were.

Everyone I spoke to was incredibly kind and patient and I felt very well supported in buying a product in a field that I know very little about.

Jamie held delivery back on my original order while he patiently helped me make a decision. We then got that order cancelled and got a new order underway which was delivered by the end of that week.

I am incredibly happy with my new purchase and would highly recommend the team here to help you through a new TV choice.

I’ll be going back to them soon to buy some wall mounts. Phenomenal service when I was being a bit of a pain of a customer.

22. September 2026
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Fantastic in-store service and prompt delivery

Excellent service at Richer Sounds Edinburgh. The team was incredibly helpful and gave great, honest advice. The entire transaction was smooth, and the delivery service arrived right on schedule with everything in perfect condition. A 5-star experience all round—highly recommended!

23. September 2026
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Approached quickly and in a friendly…

Approached quickly and in a friendly manner by Bowie, I explained my requirement and he explained the best options within my price range, then explained the product to me without force and gave me time to choose which I did.i have used Richer Sounds before and each time I leave with a smile, great service.

6. Oktober 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Easy online click and collect service

Easy online click and collect service. Arrived in shop within specified time . I received a message from the shop to collect. Shop was busy but I was looked after . They also called a taxi to get me home .

28. September 2026
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Simply 10/10 on everything.

Simply 10/10 on everything.

28. September 2026
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

LG OLED48C54LA

Bowie, a senior sales advisor in Edinburgh, spent some time with me discussing the OLED tv options available to me which I found very helpful. I ended up buying a 48'' LG with which I am pleased. The only problem I have had is that initially is was difficult to persuade the tv install apps but that problem seems to have disappeared now. I also bought a PED44S swivel table top stand which is good.

8. September 2026
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

When we arrived at Edinburgh we were a…

When we arrived at Edinburgh we were a bit unsure what we needed but Don who helped us explained things clearly and after listening to what we were looking for pointed us in the right direction and the purchase was made easy.

23. September 2026
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Staff were very knowledgeable helpful…

Staff were very knowledgeable helpful and efficient.
Allowing me to pick up the product at the store even when it was not open to the public.

20. September 2026
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

This is not the first tv I have bought…

This is not the first tv I have bought from them, and everyone has been at a good price, and excellant garentee.

21. September 2026
Richer Sounds - Edinburgh-Logo

Antwort von Richer Sounds - Edinburgh

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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