Richer Sounds - Chester Bewertungen 

2.592
TrustScore 5 von 5

4,9

15 Hoole Road, CH2 3NH Chester, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Experienced professional staff and manager... which in the modern world is not always on offer. Information on the product is clear and succinct.. and a fair pricing structure to back up the pro... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Chester branch. I had done my research and had already spoken to Ewan and booked a listening demo for a Ruark R610. Everything was set up ready for my appointment and we were well hosted by Ewan, who... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

When I phoned I got through to a human being, not a robot!! Very helpful and understanding of my problem. Faulty Hi-fi system replaced without any difficulty.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very easy to order online. Good price and unlike other shops the DVD player came with all the necessary cables Very pleasant and helpful staff member told me my item was ready to collect from lo... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 15 Hoole Road, CH2 3NH, Chester, Vereinigtes Königreich

  • 0333 900 0063

4,9

Hervorragend

TrustScore 5 von 5

2592 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(2.592)

23.686 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent service and very…

Excellent service and very knowledgeable and helpful staff.

Thanks

2. März 2026
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Joe was helpful

Joe was helpful, patient, and understood the application I had for a portable projector....the product is awesome, thank you Joe, well recommended and the perfect item to meet my needs...thank you Joe, and thank you Richer Sounds...spoke to Joe at 4pm, next morning I was setting the projector up (sent by mail order). :)

11. Juni 2026
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Helpful Jon

Jon, the Asst Manager gave us great advice and sold us a brilliant to. Couldn’t be happier

9. Juni 2026
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

10 outta 10 service

My dali opticon 6 n vokal mk2 arrived today!
Im in love with the setup and i cant praise chester store mangers Chris enough... super friendly, very professional... helped me out every step of the way. Wish more companies treated customers as good as richer sounds! 10 outta 10

16. Juni 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Ewan was very helpful and responded…

Ewan was very helpful and responded quickly to our email which included our specific criteria for a 55" TV.
We visited the shop and found him to be very personable and extremely knowledgeable and he was able to identify a model which met our criteria and price. The TV and stand was delivered next day to the store

8. Juni 2026
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Excellent value for money and customer service

Excellent value for money. My call (with Euan) was delightful- he was really and helpful, funny too. He explained everything carefully and in detail. The TV (and subsequently a stand, ordered separately) arrived on the day planned. I'll use Richer Sounds again when the need arises.

5. Juni 2026
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

I must say I have never felt so…

I must say I have never felt so welcomed in a shop like this before the staff were absolutely so helpful in helping me with my purchase of a new TV I highly recommend there help was amazing and they even carried my purchase to my house

5. Juni 2026
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, thank you

5. Juni 2026
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

The only retailer you should visit!

The most important thing with HiFi and AV is visiting a retailer who knows what they're talking about with comprehensive in-depth knowledge and key - patience in putting up with Joe Blogg public who think they might know everything - but actually don't! This makes Richer Sounds rather special in this regard. In my local store in Chester - they also have a great sense of humour, always smile and willing to help with any queries you may have. It's the type of place you'll always come first and delivery is superb - which is great as once you've ordered your piece of kit - you want it quickly. Their highly competitive prices and service are second to none, but there's nothing more exciting than going into the shop itself. I love Richer Sounds and have been purchasing off them for many years. Go on - treat yourself!

2. Juni 2026
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

LG TV

Staff member Jo in the Chester store was very helpful answering all my inquiry questions and made my order a lot easier. And a few days later after making my mind up I placed my order with him. Top marks!

1. Juni 2026
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Helpful on the telephone & very easy to…

Helpful on the telephone & very easy to order product online. Extremely quick dispatch & delivery.

1. Juni 2026
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Fantastic service on the order of an LG…

Fantastic service on the order of an LG tv. Not only was a cheaper offer elsewhere price matched but the delivery I wanted was also reduced too.
The whole process from order to delivery was simple and painless and the new tv is wonderful. Thank you!

30. Mai 2026
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Good product.

Quick safe delivery. Helpful sound advice from Craig at Chester. Product works very well. Easy to operate and sound transmission of high quality. Not over expensive.

29. Mai 2026
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Purchased a 65" Hisense TV and Hisense…

Purchased a 65" Hisense TV and Hisense AX3120Q soundbar from the Chester store. Ordering and delivery was seamless great service. On installation there was a problem with the soundbar. I rang the store expecting a fight on my hands, not at all, we can exchange it or sort something else out even though I didn't have the packaging. I went to the store and it was exchanged. Got home and it all worked as it should so very pleased. I have to say I was blown away by the customer service you wouldn't get that service at any other retailer. Well done to the team in Chester highly recommended.

4. Juni 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Exemplary

Had the pleasure of buying a few bits from the Chester store recently. The service I had from Ewan was exemplary. His general approach to customer service, his knowledge and overall willingness to help was faultless. I dont often write reviews but this one is worthy without a doubt. Wouldn't hesitate to recommend Ewan and the team at Chester. Thank you

5. Juni 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service. Well informed staff and incredibly helpful at tailoring your needs and price range to the correct product. Would always buy electrical equipment off them rather than online.

23. Mai 2026
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

I always use Richer sounds because of…their knowledge and expertise

I always use Richer sounds because of their excellent service, products and value.
This time I purchased a CD/Receiver, which, after a short time, proved to be faulty. When I rung up it was instantly "Would you like to replace it or exchange for a different model" I exchanged for a different model and it was with me in 3 days.
I also love their knowledgeable staff who give you advice without making you feel like an idiot when you don't understand technical terms.

23. Mai 2026
Richer Sounds - Chester-Logo

Antwort von Richer Sounds - Chester

Thanks for your 5 star review, we look forward to seeing you again next time

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