Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Mehr ansehen
Unternehmen hat geantwortet
All the team at Richer sounds in Cheltenham were very helpful and knowledgeable. I was very nervous about changing my hi fi equipment but was pleased to experience their guidance on my purchase. Alway... Mehr ansehen
Unternehmen hat geantwortet
Extremely helpful staff especially Mandy. Made sure that I was aware of any promotions etc. that the manufacturers were having. I won’t shop anywhere else for TVs etc. especially as the founder of Ric... Mehr ansehen
Unternehmen hat geantwortet
Great TV display in shop, no pressure selling. Staff answered all my questions, excellent service. Great product at a fair price and 6 year guarantee.... recommended!
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
31 High Street, GL50 1DX, Cheltenham, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Informative web site; decent pricing.
Telephone at branch answered quickly by a real person who knew their stuff.
When I visited the branch the staff were friendly, helpful and well informed.
The product I was interested in was both on display and in stock.
Having decided to purchase I was pleasantly surprised that the price was better than expected and they even refunded my car parking fee.
After sales has also been good - help loading into the car; emails about warranty registration and VIP club.
And the Sony OLED TV is everything the reviews promised.

Antwort von Richer Sounds - Cheltenham
Real professional help in selecting LG OLED TV. Very knowlegable information given.

Antwort von Richer Sounds - Cheltenham
Great products and knowledgeable, helpful staff at the Cheltenham branch as always.

Antwort von Richer Sounds - Cheltenham

Antwort von Richer Sounds - Cheltenham
Very speedy and helpful response from the store manager. Next day delivery as promised and delighted with the projector.

Antwort von Richer Sounds - Cheltenham
My purchase of a Chord Qutest did not start well. I went to the Cheltenham store and after discussions I was offered an 'open box' Qutest from another store which I arranged to be delivered direct to my home address. Sadly it came in a grubby and scratched state, without its power cord and USB cord. Once I had returned it to the Cheltenham store the manager, Jason, appreciated the the issues and disappointment. He immediately offered me a new Qutest for the price of the open box. This was a happy resolution.

Antwort von Richer Sounds - Cheltenham

Antwort von Richer Sounds - Cheltenham
Guys had patience for us and all the time we needed. We had the opportunity to listen to multiple speakers and compare them, and finally pick the ones we loved the most.
Really nice experience, really good service. Thanks a lot!

Antwort von Richer Sounds - Cheltenham
Excellent service from knowledgeable and considerate staff with excellent after sales back up.

Antwort von Richer Sounds - Cheltenham
As always Richer Sounds staff are incredibly helpful and knowledgeable. They don’t make you feel stupid when asking a question they’ve probably had a thousand times.

Antwort von Richer Sounds - Cheltenham
Overall, this was a very good customer experience.
I was able to explain my requirements, which were listened to and I received good, unbiased advice on various options that were available.
Following a demonstration of the products that I was interested in purchasing, the follow up customer service was excellent, and the equipment all arrived exactly as promised. Overall, I would strongly recommend.

Antwort von Richer Sounds - Cheltenham
Personal attention and advice .. regardless of whether I bought (I did, of course). Good and very competitive prices. The guarantee. All these make for a customer who feels confident this is a company with integrity.

Antwort von Richer Sounds - Cheltenham
our 65 inch TV and surround sound system selection and purchase was made really easy by the very knowledgable help at richer sounds. then the order was delivered quickly and with care.

Antwort von Richer Sounds - Cheltenham
Very helpful and knowledgeable staff.
Found shop VERY noisy

Antwort von Richer Sounds - Cheltenham
Pat was extremely helpful though the process of buying a TV

Antwort von Richer Sounds - Cheltenham
Helpful (and patient) advice and service when buying two televisions in store

Antwort von Richer Sounds - Cheltenham
Excellent service, didn’t feel pressured into purchasing all my questions answered clearly after making known my modern technology knowledge not my strong point.

Antwort von Richer Sounds - Cheltenham
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