My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Mehr ansehen
Unternehmen hat geantwortet
Super helpful staff. Wanted to change part of my order before it shipped, no problem. There’s was a couple of small chips on my brand new triangle audio speakers, was given a decent amount of money of... Mehr ansehen
Unternehmen hat geantwortet
always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... Mehr ansehen
Unternehmen hat geantwortet
Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
143 Whiteladies Road, BS8 2QB, Bristol, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Great headphone advice, able to try several models and price matched

Antwort von Richer Sounds - Bristol
Always a stress free informative visit to Richer Sounds
Fantastic QLED TV with over £100 off of the marked price ❤️

Antwort von Richer Sounds - Bristol

Antwort von Richer Sounds - Bristol
Always a pleasure to shop at richer sounds. This time I was looking for a stylus cartridge for my father's old 'obselete' turntable.
The fella who served me was very helpful in finding me a correct compatible part made by another company with the same fittings, arranging for it to be delivered Saturday morning when I had ordered on Thursday afternoon, and also demonstrating on a shop turntable how to easily remove and replace the stylus.
Never had anything but the best service from Richer Sounds, would recommend every time.

Antwort von Richer Sounds - Bristol
I always try and use Richers Sounds if I can, they have great client service, great products and prices.

Antwort von Richer Sounds - Bristol

Antwort von Richer Sounds - Bristol
Superb customer service. Would not hesitate to recommend Richer sounds.

Antwort von Richer Sounds - Bristol
The server spent some time with me to understand my needs (a small portable amp). When the item arrived in store and we realised that it needed an extra part, he helped me with that as well. Very good customer service.

Antwort von Richer Sounds - Bristol
The customer service was top class- warm, engaging and informative without overselling. As a retired manager and coach in customer service for a major retailer, I recognise and appreciate this. Collecting the purchase from the store was far less stressful than the abysmal home delivery nonsense I experienced last time I went for that option. Once bitten twice shy. So, good job!

Antwort von Richer Sounds - Bristol
Knowledgeable, informed and good to deal with. Good advice and no pushy sales. Thank you Dave!

Antwort von Richer Sounds - Bristol
I choose Richer Sounds because the level of service you get is always exceptional.
Due to reasons beyond my control I needed to exchange two 43" TV's for two 32' Gaming Monitors. Mark helped me choose two Gaming Monitors with the exact spec I needed and the exchange process couldn't have been easier.
Thank you 🙏

Antwort von Richer Sounds - Bristol
Mark, the Bristol store manager has the best customer service skills of anyone I’ve ever met. Plus, he’s very funny. A pleasure to spend money with Richer Sounds.

Antwort von Richer Sounds - Bristol
Used telesales for purchase service excellent throughout
Very polite and friendly
Full explanation of product
Well done Noah 5*+

Antwort von Richer Sounds - Bristol
I was offered a refund with no hesitation. I decided to use the funds to purchase something else from Richer Sounds. It is always very straightforward.

Antwort von Richer Sounds - Bristol
The staff were very supportive and listened with interest.
Would I shop there again? Yes.
Would I recommend their shop/service? Yes.

Antwort von Richer Sounds - Bristol
I bought an end of line Philips smart tv as it had just what I needed. Not in stock in my local store in Newcastle but not a problem. Couriered up from Bristol in a couple of days. Very satisfied with the product and service. Take a bow Richer Sounds.

Antwort von Richer Sounds - Bristol
Richer Sounds is a preferred brand (as is LG). I bought a DVD player with youtube facility, a few years ago and purchased an LG 43" television last week.
After choosing a suitable product from the website and checking it out on amazon and others, I contacted the store with a few questions. The person I spoke to (Dave), was extremely helpful and I completed the sale with my debit card.
I informed Dave that the LG television being replaced (still in full working order), was purchased from the store (Bristol), 14 years ago!

Antwort von Richer Sounds - Bristol
The staff were brilliant,really helpful and knowledgeable. I will definitely keep shopping at Richer Sounds

Antwort von Richer Sounds - Bristol
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