Jonathon set up a demo for me, trying different speakers until I found the one I liked. Bought a WiiM Amp Ultra and Wharfdale Diamond 12.1i speakers for a great price and in my budget . 6 year warrant... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Always fantastic service from Richer Sounds and I am delighted with my purchases. This is a business which really knows how to treat customers well, and the staff all know their stuff too. Very highly... Mehr ansehen
Unternehmen hat geantwortet
Great choice, expert team and good advice. O'h and online ordering and delivery is also good, if needed. Personally I prefer going in to meet my local professionals.
Unternehmen hat geantwortet
It was a pleasure to visit the Bristol branch and have a warm welcome as usual from mark,who was very helpful and knowledgeable. He very kindly set up the demo room which helped us. decide what equipm... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
143 Whiteladies Road, BS8 2QB, Bristol, Vereinigtes Königreich
- 0333 900 0024
4,9
Hervorragend
2821 Bewertungen
Bittet Kunden um Bewertungen
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Great service, yet again, from Richer Sounds
I've been buying from Richer Sounds in Bristol for over 30 years, and this time around was yet another faultless experience. Thanks particularly to Jonathan for fantastic service! I was buying an amp and a subwoofer, he patiently answered all my questions, made recommendations, priced up various alternatives and processed everything perfectly. He even talked me through the specific set-up on the subwoofer I went for so I knew what to expect and why it was important for sound quality. I'm delighted with the equipment I ended up buying, so my thanks to Jonathan & the team at Richer Sounds. :)
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Bristol
Thank you for your wonderful feedback
Purchased a new TV
Purchased a new TV through Richer Sounds. Really excellent service and the best price I could find for the model I wanted. I ordered on a Friday with their click and collect service and got an email on Monday around 9am saying the TV was ready to collect.
5. Juni 2026
Antwort von Richer Sounds - Bristol
Thanks for your kind review, we look forward to your next visit.
Excellent advice and service
Excellent advice and service. So far I’m very pleased with my new TV.
6. Juni 2026
Antwort von Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service
Excellent service. Linda was great and very knowledgeable
Gave me the chance to.think about my purchase before committing and was very helpful all round
4. Juni 2026
Antwort von Richer Sounds - Bristol
Thanks for your feedback, great to read you were happy with our service.
I was looking for a record player
I was looking for a record player. I looked at several options on your excellent website and decided to visit your shop to get a hands on approach. The whole range was explained to me and there was no hard sell. I made my decision based on the advice of your expert and I’m very pleased with the equipment I subsequently purchased.
2. Juni 2026
Antwort von Richer Sounds - Bristol
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Friendly helpful staff
Friendly helpful staff. Great advice and even help carrying it out to the car.
31. Mai 2026
Antwort von Richer Sounds - Bristol
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Incredibly helpful with my order
30. Mai 2026
Antwort von Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
Antwort von Richer Sounds - Bristol
Thanks for your kind review, we look forward to your next visit.
Fantastic delivery
Fantastic delivery. Unfortunately the tv was faulty, but no quibble return, would use this retailer again.
2. April 2026
Antwort von Richer Sounds - Bristol
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent Shop and Service
The staff were amazing. I found exactly what I needed and was able to chat through everything before making my purchase.
I have always found Richer Sounds to be an excellent shop. The range of equipment is stunning and always first class.
29. Mai 2026
Antwort von Richer Sounds - Bristol
Thanks for your great feedback and for supporting local business.
Antwort von Richer Sounds - Bristol
Thanks for your kind review, we look forward to your next visit.
Very helpful staff
Very helpful staff, friendly informative
Felt I could trust them
Good price
Would recommend.
22. Mai 2026
Antwort von Richer Sounds - Bristol
Thanks for your great feedback and for supporting local business.
Antwort von Richer Sounds - Bristol
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent service in Bristol and great…
Excellent service in Bristol and great comms & speed from delivery company.
22. Mai 2026
Antwort von Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
Very poor very
Price i could buy exactly same product and no postage under £ 7.
I payed your company £52.50
22. Mai 2026
Antwort von Richer Sounds - Bristol
Thanks for taking the time to leave your review, although I’m sorry to hear about the concerns you’ve raised.
Having looked into this, it appears the wall brackets you’d seen online after ordering an accessory from us, were more generic alternatives and wouldn’t have been compatible with the sound bar you own. The item we supplied was the correct, manufacturer-approved bracket, which is why there’s a difference in price.
I understand we’ve since been in touch to explain things, and resolve the matter for you, of course If there’s anything further you’d like to discuss please feel free to contact me directly using the details below..
seniorcomplaintsteam@richersounds.com
Many thanks
Tom Griffiths
Head of Customer Experience
Richer Sounds
We always buy our hi-fi and TV equipment from Richer Sounds
We always buy our hi-fi and TV equipment from Richer Sounds because a) the range of equipment and pricing is great and b) the staff are friendly and knowledgeable and are prepared to go that extra mile to make sure that we feel comfortable with our purchases. We recently had an equipment demo in their "experience" room in Bristol, and Noah could not have been more helpful in taking a considerable amount of time guiding us through all the options regarding the marvellous Arcam amplifier and CD player which we eventually bought. Many thanks, Richer Sounds; and also for taking away and disposing of our broken CD player!!
21. Mai 2026
Antwort von Richer Sounds - Bristol
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Success!
Success! I was looking for a white 27inch TV for the kitchen. Having identified one of the few that are available at the moment it seemed to be out of stock everywhere except Richer Sounds. I ordered and it arrived intact the next day - I paid no delivery charge but do happen to live on the edge of Bristol!
I was delighted.
21. Mai 2026
Antwort von Richer Sounds - Bristol
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Speakers
Went to Bristol to listen to the Sonic 5. From the moment I walked in I felt valued. Noah showed me to the listening room, had a chat then left me to listen and adjust volume etc. Speakers are so good, only needed 10 mins and I brought them.
Only problem I had the speaker had to be delivered, not a real problem, but I was only staying in Bristol a couple days ( I live N.Devon). The next day I had a message saying the speaker where being delivered (Great service). Had to go into DPD app and change date which was easy so panic over. Richer sounds offer a great all round package and all at a great price.
20. Mai 2026
Antwort von Richer Sounds - Bristol
Thank you for your wonderful feedback
Antwort von Richer Sounds - Bristol
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
TV selection at a great price
I have been looking on Richers Sounds website for some time to choose a TV as their options and prices are very good.
I was able to call the store, order the TV and get it delivered within 3 days to suit me.
Really good service overall
17. Mai 2026
Antwort von Richer Sounds - Bristol
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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