Richer Sounds - Bristol Bewertungen 

I purchased over the telephone an open box product and the customer service received was faultless. The product arrived as discussed and as described. Absolutely no hesitation in recommending Richer Sounds to people that are looking for great customer service as part of their purchasing experience.

Went to Richer Sounds after hearing a nod of approval on Radio4 as it being one of the best examples of ethical capitalism by the DG of the IOD. Visited the store twice for a complete separates set up as a wedding anniversary gift. First visit was to a very busy store and standard customer service. The second visit was quieter, and the service was outstanding, knowledgeable, kind, honest, with attention to detail (including where to find the stylus in the polystyrene when unboxing). Old school retail specialism, as it used to be. The whole experience set a very high bar that so many other stores could benefit from.

friendly,professional and knowledgeable service

It was time to update my system that I had previously bought from the shop several years ago. The salesman ( Joe ) was very knowledgeable and helpful giving good advice carrying out a thorough search making sure he could supply the requested equipment at a competitive price, and arriving safely on the dates he specified.
I would have liked to have had a demo, but understand you cannot stock everything.

Amazing service from the staff. Very quick and easy purchase. Would definitely recommend.

I had a very prompt reply to an email I sent about a item I was interested in and informed that it would be held for me,Which it was,with the added bonus of a clearance price plus 20% vip discount..
So very happy with the outcome..

The team went out of their way to help me. Excellent customer service!

Very knowledgeable staff, super friendly and helped me choose the right TV for my needs.

Visit made to the Bristol store allowed me to see the TVs I was interested in buying and ask questions of the helpful staff member there. Ordered at the time and delivery completed the next day within the time frame notified earlier that morning. Good advice received on functionality of my OLED tv and how I might best link up with a new sound bar. Not my first purchase here and would happily recommend for advice and 6 year guarantee with a good Sony TV.

Sorry but sound bar you sent me is rubbish
The remote does nothing
The thing is useless

D.C.Clegg

Pick up was swift and easy, advice and recommendations in the shop were great. After care was fantastic as I had a little problem with a function and they helped me to solve it.

Went to buy a turntable to connect to Sonos system, guided through a number of options and when decided on which system was given instructions on set-up and configuration.

Felt like I was given great advice and appreciated as a customer.

I am very pleased with the product and was grateful to pay a good price for it due to the January sales. I also found the experience of picking it up from a local store to be very easy and the staff were very helpful in giving advice about the product.

Friendly service

Very helpful and knowledgeable staff. Listened to what I wanted and pointed me towards best solution to play 40 year old vinyl in a decluttered house, giving their recommendations rather than most expensive option. Now installed at home and sounds grrrrreat, nod arf pop pickers !!!!

Also had a problem with soggy DPD delivery (Not RS's fault) which was replaced with no problems.

Thankyou

Great help and knowledge from staff and no rush to make decision

Easy and helpful transaction. Staff welcoming.

All the Staff are very helpful I delt with Noah my last visit and he was very knowledgeable and very professional.
I have told a few friends that the service was very good and recommended all the team at Richer Sounds

Great customer service. Staff really know their stuff and go the extra mile.