Richer Sounds - Bournemouth Bewertungen 

1.626
TrustScore 5 von 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Richer Sounds is my "go to" place for A/V products. Have always found them to be helpful, friendly, efficient and competitively priced. My recent experience was no exception. After being greeted in a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Panasonic TV purchased from Richer Sounds in Bournemouth developed a fault which we were told could not be satisfactorily repaired. Although the TV was over a year old they have given me a full refund... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I contacted Bournemouth to ask if they had a Technics SA-C600 in stock. Paul got back to me really quickly saying they’d order one in. He contacted me as soon as it arrived. The guys in the shop were... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Vereinigtes Königreich

  • 0333 900 0058

4,9

Hervorragend

TrustScore 5 von 5

1626 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(1.626)

25.159 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The staff are so very helpful

The staff are so very helpful. We are over the moon with what we have bought of them. Definitely recommend them

22. August 2026
Richer Sounds - Bournemouth-Logo

Antwort von Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Richer Sounds continues their great service.

Richer Sounds is my "go to" place for A/V products. Have always found them to be helpful, friendly, efficient and competitively priced. My recent experience was no exception. After being greeted in a cheery manner by Aaron I explained what I wanted. He checked the store stock and went to get what I wanted. Having paid I left with my purchase. The entire process was completed in less than 5 minutes. My thanks to Aaron for his helpfulness and efficiency. All in all a very positive shopping experience.

15. August 2026
Richer Sounds - Bournemouth-Logo

Antwort von Richer Sounds - Bournemouth

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Bournemouth - great service

I contacted Bournemouth to ask if they had a Technics SA-C600 in stock. Paul got back to me really quickly saying they’d order one in. He contacted me as soon as it arrived. The guys in the shop were really friendly, knowledgable and helpful. Highly recommend and also the Technics is awesome!!

22. August 2026
Richer Sounds - Bournemouth-Logo

Antwort von Richer Sounds - Bournemouth

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

very professional service

very professional service -I made my purchase over the phone to my local branch. Delivery was on time. Very satisfied with my TV and glad to have a 6 year warranty!

22. August 2026
Richer Sounds - Bournemouth-Logo

Antwort von Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Always unbiased advice from very…

Always unbiased advice from very knowledgeable people, and price match as well.why wouldn’t you.

18. August 2026
Richer Sounds - Bournemouth-Logo

Antwort von Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Good atmosphere and the staff were all…

Good atmosphere and the staff were all helpful and this is what shopping used to be like and should still be like. A personal service and I didn’t feel rushed unlike many other stores.
The delivery service was very good and all in all a great shopping experience.

18. August 2026
Richer Sounds - Bournemouth-Logo

Antwort von Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

It was very easy to find the item I…

It was very easy to find the item I wanted on the website and then to place the order. I arranged for collection from my local store. The item was delivered there by DPD and so I could track the delivery progress. I had delivery notification from DPD which was followed up immediately by a phone call and email from the local store. Very good customer service all round.

18. August 2026
Richer Sounds - Bournemouth-Logo

Antwort von Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Panasonic TV purchased from Richer…df

Panasonic TV purchased from Richer Sounds in Bournemouth developed a fault which we were told could not be satisfactorily repaired. Although the TV was over a year old they have given me a full refund to purchase a new TV. The staff at the Bournemouth branch were extremely helpful. I would certainly recommend this company for their customer and after sales service.

12. August 2026
Richer Sounds - Bournemouth-Logo

Antwort von Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Bewertet mit 4 von 5 Sternen

Having been contacted by Richer Sounds…

Having been contacted by Richer Sounds today the issue I had was addressed and a small compensation was awarded to me in regards to setting up my new you view box.
I was not expecting to hear from them after I sent a review comment but was impressed by the service.

20. August 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Bournemouth-Logo

Antwort von Richer Sounds - Bournemouth

Thank you for your feedback, and for taking the time to leave us a review.

Our apologies that you had an issue initially, but we're pleased to hear that this has been resolved to your satisfaction.

We hope you enjoy your new purchase!

The Customer Experience team

Bewertet mit 5 von 5 Sternen

Well I believe that the Experience was…

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I was seeing, rather than the thing that had brought me through the door initially. This attitude "meeting" quality advice from someone who really Did know what they were talking about, not least of all due to, it transpired, direct personal experience is a Winner. I'm a happy Boy.

12. August 2026
Richer Sounds - Bournemouth-Logo

Antwort von Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

I'm a frequent buyer from Richer sounds…

I'm a frequent buyer from Richer sounds and I have compared the price with other sellers and no doubt Richer sounds prices are competitive and they have excellent customer service and team. Will buy again from them and highly recommend.

10. August 2026
Richer Sounds - Bournemouth-Logo

Antwort von Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Personal service

Personal service - you can talk to someone on the phone, not an online chat. Always helpful and keen to offer the best price they can

9. August 2026
Richer Sounds - Bournemouth-Logo

Antwort von Richer Sounds - Bournemouth

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Quality

Great service and very knowledgeable about the product I was after will definitely buy from here again

31. Juli 2026
Richer Sounds - Bournemouth-Logo

Antwort von Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Great service when I visited their shop…

Great service when I visited their shop in Boscombe, Bournemouth. They advised slightly different set up to what I was thinking. Sure its a good decision. Checked it out at home an then ordered from them on-line. Delivery service was excellent, just 3 days later on standard delivery, LG make excellent TV's :-)
Oh, Price was best I could find aswell.

27. Juli 2026
Richer Sounds - Bournemouth-Logo

Antwort von Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Restored my faith

After receiving such bad customer service from a big retailer (the one with the sometimes good Christmas ads) when our new TV broke after 6 days, I took my business elsewhere - to Richer Sounds.

As I've experienced on every occasion in the past, the staff at Richer Sounds were friendly, cheerful and couldn't have been more helpful. They didn't make me feel they were just after the sale, which the other retailer failed on.

25. Juli 2026
Richer Sounds - Bournemouth-Logo

Antwort von Richer Sounds - Bournemouth

Thank you for your wonderful feedback

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr