I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured t... Mehr ansehen
Unternehmen hat geantwortet
Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,
Unternehmen hat geantwortet
After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ord... Mehr ansehen
Unternehmen hat geantwortet
I recently purchased a Sonos soundbar on the recommendation of Which?, and I couldn’t be happier with both the product and the service from Richer Sounds. The manager of the Bath branch is particular... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Absolutely stellar experience shopping with Richer Sounds

Antwort von Richer Sounds - Bath
Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,

Antwort von Richer Sounds - Bath

Antwort von Richer Sounds - Bath
Really good advice from Tom in Bath. Very helpful and presented all the options to us by email very quickly.

Antwort von Richer Sounds - Bath
Brilliant first visit to a Richer Sounds shop.
Staff were very knowledgeable and helpful and gave good advice on what to buy.

Antwort von Richer Sounds - Bath
We spent an excellent two hours picking our stereo and speakers. The help we received was professional, and friendly, and without pressure. The staff are well informed and good natured. It was a really positive experience. More so, it was fun.
The after service was very good too. After I'd struggled with something I didn't need to struggle with, was met with kind and supportive words.
The system were chose not only sounds great, but it looks great too. I'm still struggling a little with all the things it can do, and how to get them to do it, but I have no doubt I can seek support if I need to.

Antwort von Richer Sounds - Bath
I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured the item he phoned and waited patiently while the payment went through- several processes were needed by the card provider- to ensure it cleared. I felt cared for throughout the process, treated as a valued person not just a number.

Antwort von Richer Sounds - Bath
Good advice from the shop. Promptand careful delivery Great product.

Antwort von Richer Sounds - Bath
Having bought several items in the past, I knew that the quality, price and customer service is second to none, so when I was looking to purchase a Sonos Era 100 speaker went straight to Richer Sounds.

Antwort von Richer Sounds - Bath
The staff! Fred is a really nice and helpful guy who knew exactly how to sort out a problem we had.

Antwort von Richer Sounds - Bath
Helpful and very knowledgable staff combined with great pricing - what's not to love?

Antwort von Richer Sounds - Bath
After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ordering, helpful store staff, great prices, good range.

Antwort von Richer Sounds - Bath
I recently purchased a Sonos soundbar on the recommendation of Which?, and I couldn’t be happier with both the product and the service from Richer Sounds.
The manager of the Bath branch is particularly helpful, knowledgeable and always happy to offer advice without being pushy. I’ve been really impressed with the service and, based on my experience, Richer Sounds is definitely my first port of call for this type of purchase. Highly recommended!

Antwort von Richer Sounds - Bath
As always, your service is impeccable your help and guidance was great after we couldn’t sort it out but you helped us get to the right place

Antwort von Richer Sounds - Bath
At Richer Sounds in Bath, I had a sensible conversations with, initially Fred, then Tom prior to my TV purchase.
Thank you

Antwort von Richer Sounds - Bath
The staff were very helpful in providing lots of good advice to help me in selecting the best equipment for my needs.Also a pleasant environment for browsing.

Antwort von Richer Sounds - Bath
Perfect combination of old fashion service from staff ( Sean) and modern technology, website etc

Antwort von Richer Sounds - Bath
Friendly helpful and efficient staff who could offer good quality products at competitive prices.

Antwort von Richer Sounds - Bath
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