Millets - Keswick Bewertungen 

399
TrustScore 5 von 5

4,9

73 Main Street, CA12 5DS Keswick, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Was served by a young girl called Mya (I think that was her name) excellent customer service, took the time to listen to my foot issues and suggest the perfect shoe, I had previously rejected about 4... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great quality, great prices and great customer service. Mya gave me exceptional help for finding the best camping equipment. I was very pleased with the price it came out at and for the support I was... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Today I went in to buy a pair of boots and waterproof trousers, fantastic service from Mya and Caroline , very knowledgeable and friendly. Will definitely be back .

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I ordered two items online to collect at the Keswick store. My husband duly picked up the package, we were about to leave the store and I just thought it doesn't look very big for two mens fleeces and... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Geschäft für Outdoor-Kleidung und ‑Ausrüstung
  2. Aktivbekleidungsgeschäft
  3. Taschen- und Gepäckfachgeschäft
  4. Campingausrüster

Über Millets - Keswick

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktinformationen

  • 73 Main Street, CA12 5DS, Keswick, Vereinigtes Königreich

  • 01768 800372

4,9

Hervorragend

TrustScore 5 von 5

399 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,9

Alle Bewertungen

(399)

5.321 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great experience at Millets

Choosing a walking boot was made easy with the help & advice provided by salesperson Mya. She listened to my requirements and made straightforward suggestions for which boot would be best for me. Mya was helpful without being pushy. Give her a pay rise!

11. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Keswick Millets excellent customer service

Bought some berghaus waterproof trousers. The price was different on the millets online store but Amy made sure I wasn’t going to pay more than I should in store. I got my trousers for a very good price and the whole process was very pleasant and straightforward. Amy didn’t make me feel uncomfortable at any point and was very helpful and understanding. Shops need more people like Amy. Thankyou

8. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Lovely staff made visit exceptional

Visted the Keswick store on Monday and Amy was absolutely fantastic! She helped me find what I was looking for, was patient with me while I found my national trust card (that I didn’t know offered discount, but Amy kindly asked if I was a member!). She was kind and chatty and I was very grateful for her friendly service!

28. Oktober 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

We visited Millets in Keswick 20th…

We visited Millets in Keswick 20th September 2024 and I bought a pair of Merrill walking trainers. Mark served me and couldn't have been more helpful and friendly, thanks Mark I am really pleased with my trainers. 😀

20. September 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Hi I would just like to post a rewalking polesview…

Hi I would just like to post a review of my visit today to buy walking poles in keswick shop and say how helpful polite and friendly the assistant was called Melinda I actually asked her name so I could write this if everyone was as good as her the world would be a better place people like her would have a job in my business for sure thank you and we will call again because of our experience

29. Oktober 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent customer service

Having wandered around several outdoor shops in Keswick looking for a pair of walking boots.

Millets came up trumps - excellent customer service from Amy. Nothing was too much trouble.

I bought two pairs of Merrell boots size 9 & 10 one for me and the other for my son.

A very satisfied customer from Penrith.

27. Oktober 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great service from Aidan in Keswick

I was served by Aidan in Keswick Millets, who was friendly and very helpful. I now have a lovely new pair of walking boots!!
Thank you Aidan.

18. Oktober 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Bewertet mit 3 von 5 Sternen

Got charged £10 to much for a Berghaus…

Got charged £10 to much for a Berghaus bag....went back into the shop and told the young lad who instantly got attitude....got my refund....will I shop there again.....NO.

13. Oktober 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Waterproof shoes

I was looking for a new pair of walking shoes that needed to be waterproof and light. Kelly was there on hand with great knowledge. The shoes I purchased with Kellys help are are extremely comfortable Many thanks

5. Oktober 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent customer service.

I was unhappy with the rainproof quality of a jacket previously purchased which seemed to be faulty. The manager, Mark was extremely understanding, pointing out the difference in weatherproofing between products. He happily took back the jacket and I purchased a better quality product with his assistance. It is rare to receive service to this standard so many thanks.

1. Oktober 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Popped into Keswick Millets this…

Popped into Keswick Millets this afternoon, bought some great North Face T-Shirts and was served by such a friendly lady who upsold me another T-Shirt.
Her friendly and helpful manner was brilliant - Thank you.

27. September 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Went into Keswick shop for a hat

Went into Keswick shop to get a Tilley type hat as it was very hot and sunny. There were none on display as winter stock was on show. However, Riley said he would go up to the stockroom and check for me. He brought down a good selection of hats, one of which I bought. Great service and help from them. Great attitude to helping people, especially us pensioners

18. September 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great staff

Amy is very kind and amazing! We’re trying to find the right size for kids footwear and it took some time. She is very helpful and gave us trying on different shoes while teaching us how to wear our first boots! Wonderful staff!

21. September 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Staff member Kelly

Staff member Kelly. She found me the event shelter I was looking for even though they were not on display.
She took the time to find it upstairs and told me about National trust discount as well

14. September 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Hi I brought myself a new coat during…

Hi I brought myself a new coat during my holiday a couple of weeks ago, I was served by Melinda who was incredibly helpful and informative. Excellent customer service!🤩
Thank you

26. August 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful staff

Very helpful when buying walking shoes,good friendly advise by Caroline a staff member

7. September 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

I was helped out immensely...

I was helped out immensely by Caroline when buying my first decent pair of walking boots in Keswick. Wonderful customer service and very very helpful, she definitely went above and beyond.

31. August 2024
Bewertung ohne vorherige Einladung
Millets - Keswick-Logo

Antwort von Millets - Keswick

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Order arrived promptly,

Order arrived promptly,
Returns were made to store with no complications.

26. August 2024
Millets - Keswick-Logo

Antwort von Millets - Keswick

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

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