Millets - Chippenham Bewertungen 

975
TrustScore 5 von 5

4,9

17/18 High Street, SN15 3ER Chippenham, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had such a fantastic experience at Millets thanks to Doug. He took the time to understand exactly what I needed for my first backpacking trip and patiently talked me through the different option... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service, quick and easy and Doug pointed out the offer that I’d have otherwise missed, saving me money in the process! Such a valued business in our town.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Went in today for the second time this week to get some last minute supplies for a camping trip this weekend and on both visits I had amazing customer service, the staff were proactive in helping, g... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

The manager was publicly berating and demeaning the junior member of staff. This is not acceptable behaviour and as a customer is very uncomfortable. When I went to the counter to pay both carried on... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Geschäft für Outdoor-Kleidung und ‑Ausrüstung
  2. Aktivbekleidungsgeschäft
  3. Taschen- und Gepäckfachgeschäft
  4. Campingausrüster

Über Millets - Chippenham

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktinformationen

  • 17/18 High Street, SN15 3ER, Chippenham, Vereinigtes Königreich

  • 01249 472533

4,9

Hervorragend

TrustScore 5 von 5

975 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(975)

5.230 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Guidance when buying walking shoes.

Went into the shop today to see whether they had received any further deliveries of walking shoes, in the hope my size would now be in, on a particular make & style. They were not but Vicki suggested alternatives in the same size, these were not a good fit, so she suggested the original ones in a larger size. Following her advice, these actually turned out to be a good fit and therefore I bought them. Vicki was very helpful, without going over the top and did not rush me.

9. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant helpful staff and great range

Brilliantly helpful staff and great to have an outdoors shop in Chippenham. The range is great, they didn’t have the size we needed but it was in store two days later and Vicki was a great help. Thanks very much

8. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Nice service

I visited Millets a couple of months ago to buy a pair of walking shoes. I wanted to try two pairs. Karl helped me choosing without being too overbearing. He was available for questions and offered his help quickly but gave me time on my own to make my decision. He was very nice. He also informed me of an offer for socks as I was buying some. The shoes (Peter Storm) are very good: warm, waterproof and comfortable. They still look brand new even after wearing them a lot.

12. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Dream team

Harvey went over and above to help us with our shopping. (29/12/24) Both staff checked for additional stock when sizes weren't available on the rails, informed us of further discounts, leading to us buying extra goods and both chaps had a great sense of humour. We went back to the shop today and purchased an additional £100 of goods. Although the staff were helpful, we were disappointed the dream team wasn't working.

29. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Chippenham-Logo

Antwort von Millets - Chippenham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great shopping experience

Large variety of products in store. Friendly and helpful staff and Jim was helpful with his advice.
An asset to the highstreet!

27. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Chippenham-Logo

Antwort von Millets - Chippenham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

The staff today in the chippenham store

The staff in the chippenham store today were extremely polite and helpful. After I found a small fault with my initial purchase the proceeded to exchange it without a bother. Always nice to see people enjoying helping others and providing amazing customer service.

27. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Chippenham-Logo

Antwort von Millets - Chippenham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Amazing customer service and product knowledge

Was greeted by Vicki and told her I was after a re-waterproofing agent for my jacket. She instantly named the product (I'd forgotten the name), proceeded to tell me the best way to apply it, and then told me what else I could purchase to get the current instore discounts. Wow, top notch customer service like this is so very rare these days.

5. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Chippenham-Logo

Antwort von Millets - Chippenham

Hi,

We're really glad you took time out to rate us as 5 stars here on Trustpilot. Hopefully we can deliver more wow experiences for you in the future.

Thanks again,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly efficient service

Friendly efficient service, good prices.

20. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Chippenham-Logo

Antwort von Millets - Chippenham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Rare Personal Customer Service!

I was served by Vicki and had a very unusual query relating to tent pegs. When I asked her for help, she was positive and humorous and even went out of her way to explain that my purchase was half price with any purchase. She saved me a significant % of the cost and it was clear that she was keen to treat me as an individual. I 100% will use this store going forward- the service is a rarity these days.

19. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Chippenham-Logo

Antwort von Millets - Chippenham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Assistance Vicki very helpful and…

Assistance Vicki very helpful and retrieved item required from stock room, as wasn’t on display.

17. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Chippenham-Logo

Antwort von Millets - Chippenham

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Dry robe

Warm, durable, slightly over sized, but perfect for dog walks in appling weather conditions! Fully recommended!👍👍😀

12. Dezember 2024
Millets - Chippenham-Logo

Antwort von Millets - Chippenham

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Clothes refund

The lady in Millets Chippenham (Vicki ?) was very nice and helpful. Great customer service.

11. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Chippenham-Logo

Antwort von Millets - Chippenham

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great shop

Great staff in shop that sells a great selection of kit.

6. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Chippenham-Logo

Antwort von Millets - Chippenham

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Bewertet mit 4 von 5 Sternen

Shopping for new walking boots

Shopping for new walking boots, staff were helpful and knowledgeable, good experience would definitely recommend.

8. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Chippenham-Logo

Antwort von Millets - Chippenham

Hi,

Many thanks for taking some time to provide your review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent customer service!

Vicki was absolutely lovely and very helpful! She had lots of good advice and information to help us find the right items.

6. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Chippenham-Logo

Antwort von Millets - Chippenham

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent outdoor clothing and personal service.

Excellent quality outdoor clothing. Great staff. Friendly and helpful . We love this shop for the convenience, variety of clothing and accessories. We particularly like the service which is always top rate.

5. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Chippenham-Logo

Antwort von Millets - Chippenham

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great store, very helpful!

I went in wanting to buy a winter coat and Doug was very kind in helping me get the coats down and running my order through once I decided on one. It’s clear he cares deeply about his store and this shows in his service.

4. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Chippenham-Logo

Antwort von Millets - Chippenham

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

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