A cordless Milwaukee lawn mower kit was ordered and delivered the next day, great service. Unfortunately the mower was damaged, one front wheel being bent outwards, and the carton underneath showed... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Top company, great prices. We always buy from ITS. I run two manufacturing sites, we buy the tools & equipment for both sites. The prices are great, the delivery is seamless, any product delays a... Mehr ansehen
Unternehmen hat geantwortet
Perfect service from ITS as usual speedy professional and really easy straightforward, order, processed, in no time next day delivery had a slight issue as the DPD van broke down. Meaning I had to can... Mehr ansehen
Unternehmen hat geantwortet
Excellent value tools, excellent service. Ordered on-line, as a new customer, spoke with a very helpful lady on the phone to confirm my age (i.e., to purchase bladed items), & the goods were with me... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Werkzeuggeschäft
- Baumaschinenhandel
- Heimwerkerfachhandel
- Hobbygeschäft
- Werkzeugmacher
- Holzbearbeitungsbedarf
Vom Unternehmen geschrieben
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Vom Unternehmen geschrieben
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktinformationen
D C One Edinburgh Way, CM20 2BN, Harlow, Vereinigtes Königreich
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Hervorragend
58.962 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellant service
19. August 2026
Excellent service
19. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Antwort von ITS
Hi,
Thanks so much for your feedback. We're really pleased to hear you're happy with the service and quality.
If you need anything else, just let us know.
Great service
Great service. Michela was very helpful and knowledgeable. Took the time to locate my item even though the part number had changed to a new number. Very much appreciated. Great service, package arrived on time. Thanks
18. August 2026
Antwort von ITS
Hi Mark,
Thank you for your lovely feedback. We’re pleased to hear that Michela was able to help locate the correct item and that your parcel arrived on time.
We’ll be sure to share your kind comments with Michela.
ITS a hot mess
I ordered 2 belle wheel barrows. I was notified that they were out of stock and would be back in 5 days. 3 months and no communication later, they turned up unannounced. At least this time they turned up as one package, the last time I ordered one through ITS, they decided it would be nice to ship it like an advent calendar sending me a piece of it each day. So far, 2 separate orders have been a disaster, wouldn’t recommend at all.
18. August 2026
Fast efficient delivery and good price.
18. August 2026
Antwort von ITS
Hi,
Thank you for your kind feedback. We're pleased you were happy with the fast delivery and price.
We look forward to serving you again soon!
Antwort von ITS
Hi Mr Kilford,
Thanks so much for your feedback – we're really pleased to hear you found it easy to order and your delivery arrived promptly.
If you need anything else, just let us know.
I just want everyone to know as before…
I just want everyone to know as before I thought they are one off the best company to get any tools you need to get the job done and i start to go to Luton shop as is closest to where i leave i spend more then 1000 on tools i then introduce to my friends who also spends a lot last week was promotion on Milwaukee tools if spent £400 excluding vat you get free level which normally cost £60 and when i ask for free gift they told me it hase to be in 1 bill to qualify for free gift and was told by manager o sorry we can't give you a free gift as we been giving too much free gift i couldn't believe my self what i was hearing i [hen told him that i don't have time now as my kids was waiting for me and tools that i purchased was in my car and i told him i can return everything now and re purchase them and you have no choice but to give me my free gift but i am running out off time but will be back return everything and never use them again everything I am saying now i have proof to back it up i have never seen so unprofessional manager in my life telling me to return everything then purchased them so it can be in 1 bill rather than 2 and i said i just purchased everything why to go through hassle making no sense whatsoever i just want everyone to know that there advertising free gift is something to make people go there and finding any excuse not to give you the free gift i personally will never ever use them again i did send email with my complaint i did include invoice 9n my email to them and ia been 1 week qnd got no reply
15. August 2026
Bewertung ohne vorherige Einladung
GreatCompany
Found ITS via an internet search and very happy I did. Good price on the battery for my drill and fast delivery.
18. August 2026
Antwort von ITS
Hi Kevin,
Thanks so much for your feedback – it’s great to hear you were happy with the price and the fast delivery for your drill battery.
We look forward to seeing you shop with us again soon.
Great deal from ITS, and amazing after sales service.
A cordless Milwaukee lawn mower kit was ordered and delivered the next day, great service.
Unfortunately the mower was damaged, one front wheel being bent outwards, and the carton underneath showed evidence of a drop.
Stefani dealt with my report amazingly quickly, and a replacement was delivered within two days. A good price and excellent service from ITS.
17. August 2026
Antwort von ITS
Hi Graeme,
Thank you for taking the time to leave such positive feedback.
I’m pleased we could arrange a replacement quickly and that you were happy with the service from myself 🙂
Glad I am the one to answer your Trustpilot and I look forward to speaking to you again Graeme!
Price and service
Best price, free battery and charger,delivered two days after order, what’s not to like?
17. August 2026
Antwort von ITS
Hi Ian,
Thanks for taking the time to leave us such brilliant feedback.
We're pleased you're happy with the price, free battery and charger, and quick delivery.
Happy with product.
18. August 2026
Antwort von ITS
Thank you for the 5-star review Jim, Pleased you were happy with the product purchased. We look forward to hearing from you again soon. - Stefani
Very please with the price of the items…
Very please with the price of the items I bought and the offers . Good delivery time
18. August 2026
Antwort von ITS
Hi William,
Thanks so much for your 5-star review. I'm glad to hear you were pleased with the price, offers, and delivery time for your order.
We look forward to helping you again in the future.
Jaden
Great website with good price's
Great website with good price's. Very quick delivery is excellent.
7. Mai 2026
Antwort von ITS
Hi David,
Thank you for your fantastic feedback.
We're delighted to hear you found our prices competitive and received your order quickly.
Top company
Top company, great prices.
We always buy from ITS. I run two manufacturing sites, we buy the tools & equipment for both sites.
The prices are great, the delivery is seamless, any product delays are communicated straight away.
Deffo recommend ITS
29. Juli 2026
Antwort von ITS
Hi Paul, thank you for your fantastic feedback and for recommending ITS.
It’s great to hear that our prices, delivery service and communication have worked well for both of your manufacturing sites.
We really appreciate your continued custom.
Excellent value tools, excellent service.
Excellent value tools, excellent service.
Ordered on-line, as a new customer, spoke with a very helpful lady on the phone to confirm my age (i.e., to purchase bladed items), & the goods were with me (via DHL, also top service) within 48 hours.
Will definitely buy from ITS again. Thank you.
18. August 2026
Antwort von ITS
Hi Pete,
Thanks so much for your feedback and for choosing ITS for your tools. I'm glad to hear you were happy with the service and your order arrived quickly.
We look forward to helping you again in the future.
Item as described and arrived on time…
Item as described and arrived on time as promised
17. August 2026
Antwort von ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear that your order was exactly what you wanted and that it arrived on time 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Great service as normal from its,I did…
Great service as normal from its,I did miss out on the raid by two days after spending 450 :-(
18. August 2026
Antwort von ITS
Hi Ross,
Thanks for your kind feedback about our service.
I’m sorry you missed the RAID offer by just two days. Make sure to look out for may more promotions and sales in the upcoming weeks 🙂
If we can help assist you in any way let us know, we are happy to help!
So funktioniert Trustpilot
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.