Purchased a pair of Milwaukee ARMOURTRED boots and they are fantastic. Heavy duty comfort and performance. Some really nice design features and all the specs ticked the right boxes for working in my w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Arrived at the luton Branch not knowing the exact hedge trimmer i required. Staff very helpful, i was able to handle the hedge trimmers on display to decide on the one whch suited me best. Advantage o... Mehr ansehen
Unternehmen hat geantwortet
Customer support very responsive. I had a product arrive with part damaged. Got onto the live chat and spoke with Emma who understood the problem quickly and explored options. Not every live chat is m... Mehr ansehen
Unternehmen hat geantwortet
My workshop is on an isolated farm and so I get a lot of problems with couriers struggling to find me and/or delivering to the wrong address...which is waht happened in this case. When I contacted ITS... Mehr ansehen
Unternehmensdetails
- Werkzeuggeschäft
- Baumaschinenhandel
- Heimwerkerfachhandel
- Hobbygeschäft
- Werkzeugmacher
- Holzbearbeitungsbedarf
Vom Unternehmen geschrieben
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Vom Unternehmen geschrieben
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktinformationen
D C One Edinburgh Way, CM20 2BN, Harlow, Vereinigtes Königreich
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Hervorragend
58.806 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
DPD was supposed to deliver my router…
DPD was supposed to deliver my router on the 11th August they made out that they tried to deliver but no one was in and left a card which they did not come to my address,they then said they would deliver on the 12th August same excuse again then they said they would deliver on the 13th August and again same BS today is the 14th August and now they are saying they will deliver between 13:15 and 14:15 we shall see what happens that's 4 days DPD are unbelievable i would neither recommend anyone using their service's I've spoken with the ITS team at least 6 times they themselves cannot believe the way DPD have acted.
10. August 2026
Antwort von ITS
Good Afternoon Michael,
Thank you for taking the time to provide us with this 1* review and feedback.
We really are ever so sorry and we apologise on DPD's behalf again for their very poor level of service regarding the delivery of your order.
Further to our conversations, we will ensure we do everything possible to help get this order delivered as quickly as possible.
Massive apologies again and I hope you have a great weekend.
All the best,
Not good
Not good
You sent 1 battery and charger when I ordered 4 nail guns each was to have a battery and charger with your promotion
8. August 2026
Order came the next day
Order came the next day. Fast and efficient. Brilliant service.
10. August 2026
Great after sales service
My workshop is on an isolated farm and so I get a lot of problems with couriers struggling to find me and/or delivering to the wrong address...which is waht happened in this case. When I contacted ITS Mikayla was efficient, understanding and friendly. I am super busy all the time and the fact that this issue was sorted with only a couple of emails and a brief call means a lot to me...to be honest I am far more likely to use ITS over other tool suppliers now because I know if there is another issue with couriers it will be sorted quickly and without taking a lot of my time.
14. August 2026
Bewertung ohne vorherige Einladung
I’m very happy with ITS
I’m very happy with ITS. Every time I’ve visited the store, I’ve found exactly the tools I needed. They have a huge selection of tools from all the major brands, and it always feels like nothing is missing.…
9. August 2026
Antwort von ITS
Hi Nebi,
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you've found everything you needed at ITS and that our selection has met your expectations.
We really appreciate your feedback and look forward to welcoming you again soon.
Very helpful staff…
Arrived at the luton Branch not knowing the exact hedge trimmer i required. Staff very helpful, i was able to handle the hedge trimmers on display to decide on the one whch suited me best. Advantage of ITS is you can see what you are purchasing unlike other stores where the products are boxed.
8. August 2026
Antwort von ITS
Hi Anthony,
Thanks so much for sharing your feedback about your visit to our Luton branch. We're really pleased to hear that our team were able to help you find the right hedge trimmer and that you enjoyed being able to try out the products in store.
Your comments are much appreciated and will be shared with the team.
If you have any other feedback or need anything else, just let us know.
Items arrived next day
Items arrived next day, well packaged, excellent price and as descibed. Very satisfied with service and would use purchase from company again.
10. August 2026
Antwort von ITS
Hi Julie,
Thanks so much for your feedback. We're really pleased to hear your order arrived quickly and that you were happy with the service and pricing.
If you need anything else in future, just let us know.
Ryobi 2nd fix nail gun
Unbeatable deal with free battery and charger, can’t be found cheaper with great communication and quick delivery service.
10. August 2026
Antwort von ITS
Hi Stephen,
Thanks so much for your feedback – we're really pleased to hear you're happy with your Ryobi nail gun and the service you received.
If you need anything else, just let us know.
Quality products at amazing prices
As soon as I saw the discount available on the cordless mitre saw, I knew it was too much of a bargain to throw aside. A quality cordless mitre saw at an amazingly low price, backed up by huge savings on other products. Would definitely recommend ITS to family and friends and looking forward to my next purchase knowing I will get further Cashback into my account, Amazing delivery timing, arrived next day as per their advertising
9. August 2026
Antwort von ITS
Thank you Roger for the 5⭐️ review,
So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you.
We look forward to seeing you shopping with us again soon 🙂
Sophie
Excellent service
Excellent service, best value for the product I was looking for and very quick delivery. In fact arrived earlier than I expected, so I was even more pleased.
9. August 2026
Antwort von ITS
Good Morning,
Thank you for the 5⭐️ review. I am glad to hear That you are happy with your purchase and that it arrived faster than expected 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
A great online experience!
My first experience of ITS and it was great! Really competitive pricing, a great online experience and the delivery was extremely prompt and without incident.
9. August 2026
Antwort von ITS
Hi Edward,
Thanks so much for your feedback. We're really pleased to hear your first experience with ITS was a great one and that your order arrived promptly.
If you need anything else in the future, just let us know.
Great customer service very quick…
Great customer service very quick delivery and cheaper than most
9. August 2026
Antwort von ITS
Thank you Steve for the 5⭐️ review,
So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you.
We look forward to seeing you shopping with us again soon 🙂
Sophie
Was delivered before time and staff…
Was delivered before time and staff were ready helpful.
9. August 2026
Antwort von ITS
Hi Neil,
Thanks so much for your feedback. We're glad to hear your order arrived ahead of time and that our staff were helpful.
If you need anything else, just let us know.
Easy to on all steps
Easy to use website, best price and shipped really fast for a low fee. Will certainly be looking at them again for all my tool needs.
26. Juli 2026
Antwort von ITS
Good morning,
I hope you are well.
Thanks so much for your feedback. We're really pleased to hear you found the website easy to use and your order arrived quickly. If you need anything else for your tools in the future, we'll be happy to help.
Antwort von ITS
Hi Steve,
Thanks so much for your fantastic feedback – we're really pleased to hear your order arrived so quickly and that you were happy with the service.
If you need anything else, just let us know.
Lauren
Antwort von ITS
Thank you for the fantastic review! We’re really pleased everything went smoothly and that you were kept clearly updated right through to delivery.
We really appreciate you taking the time to leave us 5 stars 😊
Lauren
Superb service,delivered earlier than…
Superb service,delivered earlier than stated,ITS always haves great deals and everything i need for my work,I would highly recommend.
9. August 2026
Antwort von ITS
Hi Andrew,
Thanks so much for your feedback – it’s great to hear your order arrived earlier than expected and that you’re happy with our service. We really appreciate your recommendation and look forward to helping you again soon.
Lauren
Customer support very responsive
Customer support very responsive. I had a product arrive with part damaged. Got onto the live chat and spoke with Emma who understood the problem quickly and explored options. Not every live chat is manned by people who can get their heads round issues and get stuff sorted
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von ITS
Hi Martyn
Thank you for the lovely review! We’re really pleased Emma was able to understand the issue quickly and talk you through the options to get things sorted.
We really appreciate you taking the time to share your experience, and we’ll make sure Emma gets to see your kind feedback too 😊
Lauren
Very nice tools and good staff.thank
9. August 2026
Antwort von ITS
Hi Alpesh,
Thank you so much for your kind words about our tools and staff. We're really pleased to hear you had a great experience.
If there's anything else you need, just let us know.
Lauren
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.