Hays Travel - Sutton Bewertungen 

455
TrustScore 5 von 5

4,9

182 High Street, SM1 1NL Sutton, England, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I am always treated so well & made welcome. I feel like a VIP. This particular trip to Spain was an emergency as I wished to attend my late cousin's funeral, Spain has a 48hr turn around for burials... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It's always a pleasure to visit Hays Travel and see Mandy. She never fails to deliver our dream holiday got a luxury holiday booked for June 2027. She is always so helpful. We always leave with a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

What a pleasure, We knew what we were planning (roughly) and after talking to Karen she made some notes and a few phone calls as well as speaking to her colleagues and put it all together. We hav... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We saw Mandy at the Sutton branch to book flights and hotels around going to a cruise around Japan. She was friendly, helpful and professional and went over and above to make sure we got everything we... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Reisebüro
  2. Kreuzfahrtgesellschaft
  3. Kreuzfahrt-Reisebüro
  4. Anbieter von Kulturreisen
  5. Geldwechselservice
  6. Reise-Aggregator

Vom Unternehmen geschrieben

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Kontaktinformationen

  • 182 High Street, SM1 1NL, Sutton, England, Vereinigtes Königreich

  • 02039255869

4,9

Hervorragend

TrustScore 5 von 5

455 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(455)

120.958 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Would never use Hayes travel sutton…

Would never use Hayes travel sutton again. One of the member of staff there would not admit he was wrong and they all took his side especially with the mistakes he made.. They should also make the staff aware how to deal with people with disabilities.. And also you can not speak to someone higher i.e Dame Irene Hayes

12. Mai 2026
Bewertung ohne vorherige Einladung
Hays Travel - Sutton-Logo

Antwort von Hays Travel - Sutton

Dear Mrs Clarke,

We appreciate this may not be the outcome you were hoping for. As our internal complaints procedure has now been concluded, should you remain dissatisfied, you may wish to refer the matter to ABTA – The Travel Association. As ABTA members, we participate in their independent dispute resolution scheme, which is approved by the Chartered Trading Standards Institute and designed to provide a fair and impartial review.

Kind Regards

Hays Travel Sutton

Bewertet mit 5 von 5 Sternen

Wonderful helpful friendly staff

Wonderful helpful friendly staff helped me to find what I was looking for .
Many thanks to Holly at Sutton branch

11. August 2026
Hays Travel - Sutton-Logo

Antwort von Hays Travel - Sutton

Hi Helen,

Thank you so much for your lovely and kind review and choosing to use Hays Travel Sutton. We hope you have an amazing time on your holiday.

Thanks

Holly

Bewertet mit 5 von 5 Sternen

Holly was very helpful and patient.she…

Holly was very helpful and patient.she spent time trying to get us everything we asked for.

11. August 2026
Hays Travel - Sutton-Logo

Antwort von Hays Travel - Sutton

Hi Helen,

Thank you so much for your kind review and choosing to book with us. All of us here hope you have a wonderful time.

Thanks

Holly

Bewertet mit 5 von 5 Sternen

Good experience as always

It's always a pleasure to visit Hays Travel and see Mandy.
She never fails to deliver our dream holiday got a luxury holiday booked for June 2027.
She is always so helpful.
We always leave with a smile on
our faces.

8. August 2026
Hays Travel - Sutton-Logo

Antwort von Hays Travel - Sutton

Hi Debbie, Thank you for your kind words and review.
Its always a pleasure to see you both and help with your holiday plans. This hotel looks absolutely stunning, I am sure you will both have a lovely time.
See you again soon,
Kindest regards to you both, Mandy

Bewertet mit 5 von 5 Sternen

Excellent customer service

Dean was extremely helpful with great knowledge.
Nothing was too much trouble.
The whole team were lovely.
Highly recommend to book with

1. August 2026
Hays Travel - Sutton-Logo

Antwort von Hays Travel - Sutton

Thank you Lynne for your kind review and for booking with us. Kind regards Dean :)

Bewertet mit 5 von 5 Sternen

I am always treated so well & made…

I am always treated so well & made welcome. I feel like a VIP.
This particular trip to Spain was an emergency as I wished to attend my late cousin's funeral, Spain has a 48hr turn around for burials, this was the weekend which further complicated a booking. But Hays to the rescue. Not only were return tickets,travel money secured but a hotel near to the church too.
A big THANK YOU Hayes, you turned a panic into calm & saddness into comfort.

1. August 2026
Hays Travel - Sutton-Logo

Antwort von Hays Travel - Sutton

Thank you so much for your review Gloria I am glad we could get it all sorted it all for you :)

Bewertet mit 5 von 5 Sternen

Mandy was so helpful

Mandy was so helpful, she put together a package holiday for all our needs. She also compared the prices for me.

2. August 2026
Hays Travel - Sutton-Logo

Antwort von Hays Travel - Sutton

Thank you for booking with us and for your lovely review - Mandy :)

Bewertet mit 5 von 5 Sternen

Fantastic service

My helper was fantastic sorted everything

29. Juli 2026
Hays Travel - Sutton-Logo

Antwort von Hays Travel - Sutton

Thank you for your lovely review and for booking your holiday with us. :)

Bewertet mit 5 von 5 Sternen

A great experience in dealing with…

A great experience in dealing with Caitlin who made sure everything was smooth and also the advice she gave in ragard to additional information.

Highly recommended

25. Juli 2026
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Antwort von Hays Travel - Sutton

Hi Richard, I hope you have a lovely time in Tenerife ! I look forward to seeing you soon - Thanks, Caitlin :)

Bewertet mit 5 von 5 Sternen

Caitlin

Caitlin, who dealt with me, was courteous,helpful , extremely competent and frankly outstanding. She understood what I was looking for and put together an excellent package.

22. Juli 2026
Hays Travel - Sutton-Logo

Antwort von Hays Travel - Sutton

Hi Duncan, Thank you for your lovely review - I hope you have a lovely time on your trip and Ill see you closer to your departure date - All the best, Caitlin

Bewertet mit 5 von 5 Sternen

The sales representative was very easy…

The sales representative was very easy to talk to and get along with. Mr Dean was very friendly and helpful with my holiday booking process.

22. Juli 2026
Hays Travel - Sutton-Logo

Antwort von Hays Travel - Sutton

Thank you for your very kind review and for booking with us - Dean :)

Bewertet mit 5 von 5 Sternen

Caitlin at Sutton was very helpful and…

Caitlin at Sutton was very helpful and thoughtful to our needs. Gave excellent advice. Then found the perfect resort near where our family live. We were very impressed and would use Hays in Sutton agasin.

20. Juli 2026
Hays Travel - Sutton-Logo

Antwort von Hays Travel - Sutton

Thank you so much for your great review and for booking with us - Caitlin :)

Bewertet mit 5 von 5 Sternen

Sutton branch experience

We saw Mandy at the Sutton branch to book flights and hotels around going to a cruise around Japan. She was friendly, helpful and professional and went over and above to make sure we got everything we wanted and made helpful suggestions (with another colleague) we were very pleased with the service provided.

16. Juli 2026
Hays Travel - Sutton-Logo

Antwort von Hays Travel - Sutton

Thank you so much for your review and for your booking - Mandy

Bewertet mit 5 von 5 Sternen

Mandy did a fab job on the Computer

Mandy did a fab job on the Computer , in getting up the Cruise we wanted, & giving us all the info we needed.
our 2nd time with Hays Travel in Sutton
Thank You .

15. Juli 2026
Hays Travel - Sutton-Logo

Antwort von Hays Travel - Sutton

Thank you for your booking and for your kind review :)

Bewertet mit 5 von 5 Sternen

Luke was very helpful

Luke was very helpful, and listened to what we wanted and found us exactly what we wanted.

15. Juli 2026
Hays Travel - Sutton-Logo

Antwort von Hays Travel - Sutton

Thank you for your lovely review and for booking with us - Luke

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