We booked another holiday today with Ryan from Hays travel. Excellent service from making a enquiry to booking, Ryan and Hazel his assistant were so good , they keep you totally informed any request... Mehr ansehen
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Das sagen Bewerter
I have used Ryan and his team a few times now. They offer an excellent, efficient service from initial enquiry to airport check-in, printing/posting of documents and everything else in between. T... Mehr ansehen
Unternehmen hat geantwortet
I'm not sure how many times I've used Ryan and Team now, but its a lot I know that much! And why do I keep going back? It's simple - They consistently provide an excellent customer experience, be... Mehr ansehen
Unternehmen hat geantwortet
Ryan was great in helping us get our family holiday booked! As a big group of 12 he managed to get 5 bookings completed in time before jet 2 pricing went up, so we could make use of his discount per... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
Personal Travel Consultant - Ryan Lambton, NE2, Jesmond, Vereinigtes Königreich
- 1916540179
5,0
Hervorragend
770 Bewertungen
Bittet Kunden um Bewertungen
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Hazel was fab took time out to what I…
Hazel was fab took time out to what I was looking for and what I needed
28. August 2026
We booked another holiday today with…
We booked another holiday today with Ryan from Hays travel. Excellent service from making a enquiry to booking, Ryan and Hazel his assistant were so good , they keep you totally informed any requests are taken care of , I would not go anywhere else.They are so on the ball in everything they do and so good to deal with. I would highly reccomend
28. August 2026
Great service
Great service, fast response and listened to exactly what I needed! Beat the price too!! Definitely will use again
27. August 2026
Thanks once again
This is about the 8th holiday I have booked with Ryan, A1 service always there to help and I always feel looked after
23. August 2026
Ryan was extremely helpful and l had a…
Ryan was extremely helpful and l had a lot of questions and he went above and beyond to answer everything, he was lovely to speak too and made the whole process less stressful l do believe l would not book any future holidays without his help definitely 10/10 x
21. August 2026
Excellent service Ryan is very helpful…
Excellent service Ryan is very helpful would definitely book with Ryan again
22. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Amazing customer service
Amazing customer service
So helpful and friendly
Would highly recommend using them
Ryan and his team are the best x
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hays Travel - Ryan Lambton
Jessie ❤️ "Ryan and his team are the best"... we'll definitely take that! 😄❤️
Thank you for such a lovely review. I'm really pleased you found everyone friendly and helpful and, most importantly, felt well looked after by us.
Recommendations mean so much to a small team like ours, so thank you for putting your trust in us and for spreading the word!
Thanks,
Ryan ✈️
Fourth time using Ryan and his team
Fourth time using Ryan and his team. Sent a WhatsApp message with the details of where we wanted to go and within an hour and a few messages back and forth it was all booked, and best of all he beat the price I would have paid online. Thank you again!
29. Juli 2026
Antwort von Hays Travel - Ryan Lambton
Sarah ❤️ Fourth time booking with us! That really does say more than any review could, thank you for continuing to come back to me and the team.
From a WhatsApp message to everything booked within the hour AND beating the online price... that's a pretty good result 😄
We really appreciate your continued trust and support, Sarah. Here's to holiday number four, and hopefully plenty more to come! ✈️💙
Thanks,
Ryan ✈️
Excellent service
Excellent service, found the service-from Ryan to be very professional, very knowledgeable great communication and very friendly. Thank- you !
17. August 2026
Antwort von Hays Travel - Ryan Lambton
Mr Marples ❤️ What a lovely review, thank you!
Being described as professional and knowledgeable while still being friendly and easy to deal with is a huge compliment. I'm really pleased you felt well looked after and that the communication throughout was spot on.
It was a pleasure helping you with your holiday and I hope you have an absolutely fantastic time! ✈️💙
Thanks,
Ryan ✈️
Smooth booking with them.
All communication were fast and very helpful at giving me different options to what I had asked for. Easy to book with them. Booked with them as it was cheaper than what I could get myself so would highly recommend.
18. August 2026
Antwort von Hays Travel - Ryan Lambton
Ian ❤️ Thank you so much for the recommendation!
I'm really pleased we were able to give you a few different options to consider rather than just sending back exactly what you'd asked for. Sometimes looking at things slightly differently is where we can find the better deal!
Even better that we managed to beat the price you could find yourself and make the whole booking process nice and easy 😄
Have a fantastic holiday, Ian, and hopefully we'll be helping you with the next one too! ✈️💙
Thanks,
Ryan ✈️
Ryan was fabulous
Ryan was fabulous, communication was great and he was very quick to book and confirm all the details and also got me a great deal and beat other quotes, would highly recommend and definitely use again. :)
15. August 2026
Antwort von Hays Travel - Ryan Lambton
Morteza ❤️ Thank you so much for such a brilliant review!
Getting you a great deal and managing to beat the other quotes is always a good result 😄 I'm really pleased you found everything quick and easy too, from the communication right through to getting everything booked and confirmed.
Thank you for the recommendation, Morteza. Knowing you'd definitely come back and use me again is the best feedback I could ask for!
Have an amazing holiday! ✈️💙
Thanks,
Ryan ✈️
Excellent professional friendly service
I have used Ryan and his team a few times now. They offer an excellent, efficient service from initial enquiry to airport check-in, printing/posting of documents and everything else in between.
The booking process is very easy, they respond quickly to all requests and it’s like chatting to an old friend, nothing is too much trouble.
15. August 2026
Antwort von Hays Travel - Ryan Lambton
Sue ❤️ I absolutely love the "like chatting to an old friend" part of this! That's exactly how I want our customers to feel when dealing with us.
Thank you for continuing to come back to me and the team for your holidays. We take care of everything from that very first enquiry right through to getting you checked in and your documents sorted, so it's lovely to know you appreciate all those little things we do behind the scenes.
It's always a pleasure helping you, Sue, and nothing is ever too much trouble ❤️
Thanks,
Ryan ✈️
Ryan and his team found found me a…
Ryan and his team found found me a fantastic deal for my holiday requirements and the customer service was excellent
16. August 2026
Antwort von Hays Travel - Ryan Lambton
Stuart ❤️ Thank you so much! A fantastic deal AND excellent customer service... we'll definitely take that! 😄
I'm really pleased we were able to find something that matched what you were looking for at a great price. That's exactly what we're here for!
Thank you for trusting me and the team with your holiday. Have an absolutely brilliant time away! ✈️💙
Thanks,
Ryan ✈️
Ryan was great in helping us get our…
Ryan was great in helping us get our family holiday booked! As a big group of 12 he managed to get 5 bookings completed in time before jet 2 pricing went up, so we could make use of his discount per booking! He also contacted the hotel as we are celebrating special birthdays without even been told and just looking at passenger information we provided which was a great touch!
As someone who usually like to book all her holidays herself, I would definitely be in contact with Ryan before doing so in the future!
8. August 2026
Antwort von Hays Travel - Ryan Lambton
Morgan ❤️ This was such a lovely review to read, thank you!
Getting 12 of you across 5 separate bookings sorted before the Jet2holidays price changed was definitely a race against the clock 😂 so I'm really pleased we got everything through in time and you could all benefit from the discount!
I spotted those special birthdays when I was going through the passenger details and thought it was worth giving the hotel a little heads up. Hopefully they can make your celebrations that bit more special 🎂❤️
And coming from someone who normally books all their own holidays, hearing that you'll check with me first in future is a massive compliment!
I hope all 12 of you have an absolutely brilliant holiday and an amazing birthday and anniversary celebration! ✈️💙
Thanks,
Ryan ✈️
1st time used Ryan to book a holiday…
1st time used Ryan to book a holiday great service spoke to Helen who dealt with my booking very helpful and friendly and will use again.
13. August 2026
Antwort von Hays Travel - Ryan Lambton
Yvonne ❤️ Thank you so much for giving us a try for your first booking with us!
I'm really pleased Hazel looked after you so well and made everything friendly and straightforward. I'll make sure she sees your lovely feedback too.
The best part is hearing that you'll use us again. We look forward to helping with holiday number two! 😄✈️💙
Thanks,
Ryan ✈️
Booked 2 Holliday with Ryan service was…
Booked 2 Holliday with Ryan service was great and everything was done quickly
8. August 2026
Antwort von Hays Travel - Ryan Lambton
Senga ❤️ Two holidays booked! Now that's what I like to hear 😄✈️
Thank you for choosing me to get them both sorted for you. I'm really pleased you found everything quick and easy and were happy with the service you received.
Now all that's left to do is look forward to two amazing holidays! 💙
Thanks,
Ryan ✈️
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