We always use Hayes because they make booking holidays so easy and quick. Emily at Pontefract is so friendly and experienced. She offers lots of advice and looks for the best options to suit us. All... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
We book most of our holidays with hays travel at the pontefract store and are never disappointed. Yesterday was no exception as the service was 1st class. We was seen by DAME ALLISON who was fantasti... Mehr ansehen
Unternehmen hat geantwortet
After a few bad experiences at the Barnsley and Meadowhall branches of Hays Travel we almost gave up on it altogether but we found the amazing Emily at the Pontefract branch! She was absolutely fantas... Mehr ansehen
Unternehmen hat geantwortet
Hays travel in Pontefract is a really friendly place. Have booked a holiday there before. Saw Emily yesterday and she helped us book a holiday in Rhodes. Have previously dealt with Katie who was lov... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
Unit 14, 20 Salter Row, WF8 1BA, Pontefract, Vereinigtes Königreich
- 01977 879544
4,9
Hervorragend
1680 Bewertungen
Bittet Kunden um Bewertungen
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Alison was fantastic in the Pontefract…
Alison was fantastic in the Pontefract branch sorted my holiday out got me the perfect holiday exactly where I wanted to go the team in that branch are amazing it runs like clockwork
12. Juli 2026
Antwort von Hays Travel - Pontefract
Deb,
Thank you so much for your fantastic review! We are so pleased to hear that we provided such excellent service and helped you find the perfect holiday back in your happy place. We really appreciate your kind words.
Kind Regards
Ali xxx
Hays Travel Pontefract
Great service from all the staff at…
Great service from all the staff at pontefract shop, cant do enough fir you.
5. Juli 2026
Antwort von Hays Travel - Pontefract
David and Susan,
We are so glad to hear that our team provided you with excellent service. Your kind words mean so much to us!
Kind Regards
Alison x
Hays Travel Pontefract
Friendly helpful staff
Friendly helpful staff, nothing was too much trouble, booking was easy and information emailed straight away.
5. Juli 2026
Antwort von Hays Travel - Pontefract
Hi,
Thank you for your wonderful review! We are so pleased to hear that you found our staff friendly and helpful, and that the booking process was easy for you. We appreciate your kind words.
Kind Regards
Alison
Hays Travel Pontefract
Hayes make booking so simple
We always use Hayes because they make booking holidays so easy and quick. Emily at Pontefract is so friendly and experienced. She offers lots of advice and looks for the best options to suit us. All the staff are friendly and helpful. We always feel welcome and nothing is too much trouble. Excellent service.
9. Juli 2026
Antwort von Hays Travel - Pontefract
Hi Ruth,
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you find booking your holidays easy and quick with us. It's fantastic to know that our lovely Emily provides excellent service and makes you feel so welcome.
Kind Regards
Alison
Hays Travel Pontefract
The staff are great and Emily who i…
The staff are great and Emily who i booked my holiday with from pontefract branch made it all hassle free over the phone sorted all my package and upgrades and even sorted my parking over the phone no need to go in store overall great experience and Emily's customer service was exceptional 😀
9. Juli 2026
Antwort von Hays Travel - Pontefract
Stephen,
Thank you for your wonderful feedback! We are so pleased to hear that your holiday booking experience was hassle-free and that you received exceptional customer service. I will pass on your lovely comments on to Emily.
Kind Regards
Alison
Hays Travel Pontefract
They always go out of their way to give…
They always go out of their way to give us the best holidays at the best prices.
9. Juli 2026
Antwort von Hays Travel - Pontefract
Darren Morn,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive the best holidays at great prices. We appreciate your kind words.
Kind Regards
Alison
Hays Travel Pontefract
Great service from Alison
Great service from Alison . Got us the holiday we wanted at short notice and at the right price. Will not book another holiday anywhere else .
8. Juli 2026
Antwort von Hays Travel - Pontefract
Simon Monaghan,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience and that we could help you find the perfect holiday at the right price. We look forward to assisting you with your future travel plans!
Have a fabulous time making lovely memories
Kind Regards
Hays Travel Pontefract
Hays for Titan…
Emily and Mia usually book my holidays and sort out difficulties, if any! They are always welcoming in an often busy shop.
8. April 2026
Antwort von Hays Travel - Pontefract
Christine,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team consistently provides such a welcoming and helpful experience, even during busy times. We truly appreciate your kind words.
Kind Regards
Alison
Hays Travel Pontefract
Antwort von Hays Travel - Pontefract
Thank you
Alison
Hays Travel
Pontefract
Saved the day!
After a few bad experiences at the Barnsley and Meadowhall branches of Hays Travel we almost gave up on it altogether but we found the amazing Emily at the Pontefract branch! She was absolutely fantastic from start to finish, really knowledgeable about the areas we were booking and seemed really interested in helping us to book our dream honeymoon! Thank you so much Emily, we will definitely use their services again!
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Hays Travel - Pontefract
Emily,
Thank you for taking the time to share your wonderful experience! We are so pleased to hear that our lovely Emily was able to help you find your dream honeymoon. We appreciate your kind words and look forward to assisting you again.
Kind Regards
Alison
Hays Travel Pontefract
Very nice experience helped me with…
Very nice experience helped me with hoilday choice always have great experience at Hayes wonderful staff
5. Juli 2026
Antwort von Hays Travel - Pontefract
Michael ,
We're so happy to hear we could assist with your holiday choice and that you consistently have great experiences with us. We appreciate your kind words about our wonderful staff!
Kind Regards
Alison
Hays Travel Pontefract
Super friendly
Super friendly, honest & understanding. Listened to our preferences & found solutions to our unsurity. Very patient with us not being able to make an instant decision & not too pushy.
28. Juni 2026
Antwort von Hays Travel - Pontefract
Debbie Bonnington,
Thank you so much for your wonderful feedback! We are so pleased to hear that you found our team to be friendly, understanding, and patient. We always strive to help our customers find the perfect solutions.
Kind Regards
Alison
Hays Travel Pontefract
William oxley bryan
It was so professional and easy to pick what holiday we wanted and the price was perfect
4. Juli 2026
Antwort von Hays Travel - Pontefract
Mr William Oxley-Bryan,
Thank you for your wonderful feedback! We are so pleased to hear that you found the booking process professional and easy, and that the price was perfect for your holiday.
Kind Regards
Alison
Hays Travel Pontefract
Antwort von Hays Travel - Pontefract
Hi,
Thank you so much for your wonderful feedback! We are so pleased to hear that your holiday booking went well and that you found our staff to be lovely and friendly.
Kind Regards
Alison
Hays Travel
We book most of our holidays with hays…
We book most of our holidays with hays travel at the pontefract store and are never disappointed. Yesterday was no exception as the service was 1st class. We was seen by DAME ALLISON who was fantastic but all the staff in this store are great so keep up the good work and thanks
3. Juli 2026
Antwort von Hays Travel - Pontefract
Terry and Janet,
Thank you so much for your wonderful feedback! We are delighted to hear that you consistently receive first-class service and appreciate your kind words about our team. We look forward to assisting you with your future holiday plans!
Same Alison 😂😂😂😂😂
Kind Regards
Alison
Hays Travel
Hays travel in Pontefract is a really…
Hays travel in Pontefract is a really friendly place. Have booked a holiday there before. Saw Emily yesterday and she helped us book a holiday in Rhodes. Have previously dealt with Katie who was lovely and helpful too.
2. Juli 2026
Antwort von Hays Travel - Pontefract
Olga,
Thank you for your lovely review! We are so pleased to hear you had such a positive experience with our team and that they were able to help you book your Rhodes holiday.
Kind Regards
Alison
Hays Travel
Alison & the team took great care to…
Alison & the team took great care to make sure i had a stress free experience booking my holiday, i was treated with great respect, they did everything for me, even to sending my boarding tickets to my phone.
HIGHLY RECOMMENDED 👍😁
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Hays Travel - Pontefract
Donna,
Thank you so much for your wonderful feedback Donna! We are delighted to hear that we were able to provide you with an stress-free experience and that you felt respected throughout the booking process. We truly appreciate your high recommendation!
Kind Regards
Alison
Hays Travel
I won't book anywhere else always…
I won't book anywhere else always excellent service and efficiency every time whoever books my holiday
2. Juli 2026
Antwort von Hays Travel - Pontefract
Mark,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive excellent service and efficiency when booking your holidays with us.
Kind Regards
Alison
Hays Travel
All straight forward
All straight forward. Plenty of information and options for our request of :- daytime short flights , adult only, half board, short transfer times and leaving the next week.
Many options and all booked in less than an hour.
30. Juni 2026
Antwort von Hays Travel - Pontefract
Andrew Gardner,
We're so pleased to hear that we could efficiently find and book the perfect holiday for you with such specific requirements! It's wonderful that everything was straightforward and completed so quickly. We hope you have a fantastic trip!
Kind Regards
Alison
Hays Travel
Alison assisted us on choosing a…
Alison assisted us on choosing a holiday that suited our list of requirements she was very helpful and friendly she went through different selections of destinations and hotels that would offer us the perfect getaway..
21. Juni 2026
Antwort von Hays Travel - Pontefract
Hi there,
Thank you for your kind words! We are so pleased to hear that we could help you find the perfect getaway.
Kind Regards
Alison
Hays Travel
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