Blacks - Aintree Bewertungen 

716
TrustScore 5 von 5

4,8

Unit 1D, Aintree Racecourse, L9 5AN Aintree, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Eric,who served me today was very welcoming,friendly & accomodating & efficient too.He made my experience a very pleasant one earlier today.A big credit to Blacks.Thank you!😁👍

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Popped into Blacks Aintree today for a browse. Ended up buying new Merrell walking shoes for myself & my wife. Great service as always (we're regular customers), this time by Sean & Adam. I'm usually... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I visited Blacks in Aintree today looking to buy a base layer t shirt. There was a large variety of products and sizes to choose from and the staff made themselves available to help. Abbie was very he... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Order arrived promptly. And wrapped in brown paper - very admirable. The problem arose with a label attached to the laces of both boots saying w ‘Waterproof’ and the label on the box saying ‘water re... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Geschäft für Outdoor-Kleidung und ‑Ausrüstung
  2. Aktivbekleidungsgeschäft
  3. Taschen- und Gepäckfachgeschäft
  4. Campingausrüster
  5. Laufsportgeschäft
  6. Schuhgeschäft

Über Blacks - Aintree

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktinformationen

  • Unit 1D, Aintree Racecourse, L9 5AN, Aintree, Vereinigtes Königreich

  • 01513 180615

4,8

Hervorragend

TrustScore 5 von 5

716 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(716)

3.138 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service from the minute I walked in I was greeted I could not find what I was looking for. The young Girl came over. Asked me do I need any help She found what I was looking for. The manager came over. Said hello excellent service made to feel welcome and nothing was too much trouble

5. Juni 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service by Vicky today

We were served by Vicky today, who could not do enough for us. We were choosing new walking boots, and she was very helpful. The other staff were great too.

We got some good bargains

27. Mai 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Amazing customer service

We went in to look for a tent and was instantly greated by Adam . He was very quick to help as we had mentioned about getting a tent and not knowing which one. He was able to give us lots of information about different tents and which one would be the best fit. He really made our experience quick and easy.

26. Mai 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Walking boots

Was after a pair of walking boots. Found some on the Black's website that suited. I phoned ahead and they were in stock. I saw saw Sean today. He was very helpful and attentive. Great price & experience
I will be back soon as the store was well stocked. Its nice to try items before buying, Black's Aintree make that very easy.

29. April 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Bewertet mit 1 von 5 Sternen

AVOID! Appalling customer service

My daughter bought a four man tent which broke on first use. Returned to the Aintree, Liverpool store where the sales assistant explained that a broken tent pole did not constitute a faulty tent. Not only did he refuse to replace or refund but his manner was rude and condescending. Absolutely shocking from a company I previously regarded as reputable. I would avoid like the plague from now on.

11. April 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at blacks.co.uk/customer-care/contact-us

Thanks again for your time,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Good service at great price

Good service at great price
Serve by Luis

29. März 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Lovely Staff

Was served by Vicky instore today. What a lovely lady. Her knowledge and attention was faultless. Helped me pick the perfect walking boot, from several options, to assist me with my disability. Couldnt thank her enough

28. März 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent customer service

Went in to buy some supplies for my son scouts camping trip.
Very helpful staff
Staff knowledgeable about what would be needed.
Callum helped me with footwear.
Grace advised what items would be needed.

19. März 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Great friendly service

Great friendly service. Grace was happy to help and support us in our selections and great to meet a fellow Cub Leader.

19. März 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Sean was very helpful and fantastic…

Sean was very helpful and fantastic service excellent saff

4. März 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Staff very helpful especially a lady…

Staff very helpful especially a lady called Grace was excellent

1. März 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Great experience

Martin was so lovely and approachable, very helpful in helping me exchange my rucksack today! Also helped us find suitable accessories, great asset to your company!

26. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Martin and Jack were great

Martin and Jack were great. Professional, helpful and friendly. Well done.

26. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Vicky and Grace were very helpful.

Vicky and Grace were very helpful with a range of questions I had while shopping for a few different items. I was able to find exactly what I needed thanks to their excellent customer service.

24. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Amazing Service from Grace

Grace was really helpful assisting me when an item wasn’t in stock. Went above and beyond to ensure I got what was needed.

23. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Sean and callum were very helpful

Sean on the counter and callum on boots and shoes were very friendly, helpful and professional.

Very happy with the service and equipment I bought.

19. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Sean was very attentive and helped…

Sean was very attentive and helped retrieve multiple pairs of shoes to try

19. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Aintree-Logo

Antwort von Blacks - Aintree

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Blacks Customer Care Team

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