Unexpected incapacitation of Corel VideoStudio 2020
I had Corel VideoStudio 2020 (VS 2020) on my Windows 11 laptop and it was functioning beautifully. I wanted to upgrade to VideoStudio 2023 (VS 2023) so I downloaded the required program. I was unaware that VS 2020 had become "Legacy" software and (as I found out when it was too late) should have been uninstalled prior to installing VS 2023. At the time I wanted to retain VS 2020 so I went ahead and installed VS 2023 whilst VS 2020 was still on my system. That installation caused a host of problems which resulted in my having to uninstall BOTH VS 2020 and VS 2023 AND I am now UNABLE to re-install VS 2020 at all. Despite this serious and complicated issue, Corel Technical Service only operated via email exchange and that made the issue impossible to resolve.
As a result, through a lack of information provided by Corel, I now cannot use the VS 2020 that I had purchased some 2-3 years ago, because Corel have classified it as "Legacy" and due to that "fact", there is NOTHING I can do to re-install that software.
Corel will not compensate me for the loss in ability to use the VS 2020 that I had legitimately purchased.








