When we walked in we were greeted by Tim, he welcomed us and we had a quick chat then he left us to look round. We didn't feel overwhelmed or pressured into buying which is refreshing. We left to look... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnClifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
In January we had very good help and advice from the store manager. In April we returned to place an order for a 4 seater and 2 seater sofa and had excellent support from Chris Harper Barrett. The who... Mehr ansehen
Unternehmen hat geantwortet
Approachable, knowledgeable staff without the "hard sell". Honest advice which means you leave the store confident you have made the right decision.
Unternehmen hat geantwortet
Visited York’s Sofology for a second time staff were welcoming and friendly lovely sofas. James was great he explained everything well to do with the sofa care kit etc however didn’t know about the de... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktinformationen
Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, Vereinigtes Königreich
4,9
Hervorragend
2059 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer experience
Great customer experience, served by Tim J. Very approachable, friendly and knowledgeable throughout the whole process.
4. Januar 2026
Antwort von Sofology - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very helpful and friendly staff.
4. Januar 2026
Antwort von Sofology - York
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Really good service from the staff
Really good service from the staff ! Really helpful and got our sofa ordered without any issues
4. Januar 2026
Antwort von Sofology - York
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
James and Gemma in the York store were…
James and Gemma in the York store were fantastic James listened to what I was looking for and made suggestions I picked the perfect sofa in less than an hour.
Gemma went through all the paperwork and explained things clearly to me making sure I understood.
Thankyou both!
3. Januar 2026
Antwort von Sofology - York
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
First class service
From our initial visit when starting our search for a rise and recliner chair, the staff could not have been more helpful with their knowledge of products, courtesy and patience to a person with a disability. Big thank you to all York staff and to Tim Jones talking us through the ordering process at point of sale.
30. Dezember 2025
Antwort von Sofology - York
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
The staff were helpful and…
The staff were helpful and knowledgeable about their products. Also process speedy and efficient.
2. Januar 2026
Antwort von Sofology - York
Hi there, thank you for taking the time to leave a 5-star review!😊
Excellent products and helpful staff.
31. Dezember 2025
Antwort von Sofology - York
Hi there, thank you for taking the time to leave a 5-star review!😊
Antwort von Sofology - York
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fallon was really helpful
Fallon was really helpful, and anything she wasn't sure about she immediately checked. She wasn't pushy or in a rush for us to make a decision.
2. Januar 2026
Antwort von Sofology - York
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Antwort von Sofology - York
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Friendly, personable and helpful team
I had a great experience at Sofology York, I was greeted by Gemma who explained all the colour and fabric options and then left me to it. I spoke to Jamie too who was really helpful telling me about the durability of the different fabrics. I felt really welcomed and not pressured at all. Highly recommend.
1. Januar 2026
Antwort von Sofology - York
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Gemma was excellent
Gemma was excellent. not pushy but gave us all the help and information we needed
1. Januar 2026
Antwort von Sofology - York
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience. It means a lot to us and we’re so pleased to hear you’re happy. If you ever need anything in the future, our team is always here to help! 😊
Gemma is an asset to the Sofology team
Gemma was an extremely approachable and friendly member of staff who helped us choose our perfect sofa today, we are so pleased with our decision and can’t wait for it to be pride of place in our forever home!
30. Dezember 2025
Antwort von Sofology - York
Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
When we entered the York store we was…
When we entered the York store we was greeted by a gentleman called Tim
who smiled and said we're free to roam and if we need any help just ask and would we like a cup of tea or coffee we declined the drinks as we had just had lunch it was nice not to be hounded while shopping for a new sofa and it only took my wife half an hour to decide the one she wanted Tim was very professional 😊 a great salesman
20. Dezember 2025
Antwort von Sofology - York
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwort von Sofology - York
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Lovely Salesman Tim Jones who gave us…
Lovely Salesman Tim Jones who gave us time to look at the sofas and chairs and did not rush us.
Very knowledgable and customer centred
28. Dezember 2025
Antwort von Sofology - York
Hello, thank you so much for your review. We are so happy to hear this!
Tim Jones was brilliant
Tim Jones was brilliant. Very helpful and knowledgeable. Highly recommend.
28. Dezember 2025
Antwort von Sofology - York
Hello, thank you so much for your review. We are so happy to hear this!
Lovely staff, great range
Friendly and helpful but not in your face. Great range as usual.
27. Dezember 2025
Antwort von Sofology - York
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Really friendly and helpful staff
Really friendly and helpful staff. Was very patient when we couldn’t decide!
27. Dezember 2025
Antwort von Sofology - York
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Excellent customer service
Excellent customer service. Very knowledgeable of stock. Made us aware of any possible access issues etc. Quick, easy and hassle free.
15. Dezember 2025
Antwort von Sofology - York
Good afternoon Mrs Neal, thank you for your feedback.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.