Sofology - Warrington Bewertungen 1.636

TrustScore 5 von 5

4,8

Pinners Brow Retail Park, A49, WA2 7XA Warrington, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Superb advice from Daniel the salesman in the Warrington store. So patient and understanding with a VERY indecisive customer (me)!!! He talked through all my options given the space in my room. Reall... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service. Went into the shop a few times to look, the people were really helpful and laid back. Decided to make my order over the phone, Suzanne was really helpful, professional but naturally... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Was assisted by John in store in warrington,very helpful but not pushy,he gave us great advice and armed with this information we wandered round the store , found a few choices, and went round again u... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Staff were helpful and knowledgeable without being pushy. We visited the clearance store and then went to the Sofology store in Warrington, we were served by Neil and I think it was Sarah who co... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Sofageschäft
  2. Möbelzubehör
  3. Möbelgeschäft
  4. Haushaltswarengeschäft
  5. Wohnmöbelgeschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktinformationen

  • Pinners Brow Retail Park, A49, WA2 7XA, Warrington, Vereinigtes Königreich

4,8

Hervorragend

TrustScore 5 von 5

1636 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Well laid out store we were left to…

Well laid out store we were left to look over the suits without somebody on our shoulders all the time,when we made our choice the sales person was very helpful with information which helped us to make our choice

27. April 2025
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Antwort von Sofology - Warrington


Thank you so much for taking the time to share your experience with us at Sofology Warrington.

Bewertet mit 5 von 5 Sternen

Great service

Great service, all explained well and professionally.

27. April 2025
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Antwort von Sofology - Warrington

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Bewertet mit 5 von 5 Sternen

Daniel at the Warrington branch of…

Daniel at the Warrington branch of Sofology was extremely helpful without being pushy .. he listened to our requirements and offered suggestions.. I cannot sing his praise enough. Great asset your company .
Shaun then placed our order as Daniel was assisting another family . Both Daniel and Shaun are wonderful

18. April 2025
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Antwort von Sofology - Warrington

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Bewertet mit 5 von 5 Sternen

John was really helpful

John was really helpful, he didn’t push to make a decision. Really nice lad.

18. April 2025
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Antwort von Sofology - Warrington

Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.

Bewertet mit 1 von 5 Sternen

Sofology need to do better

I'm amazed that this company has ratings as high as this. I've waited a few months to allow my disappointment to cool with the quality of the workmanship. Having trained upholsters myself the one I delivered would never have left the workshop. Where to start. Poorly fitted cushions not aligning, slacking of fabric on seats, front edge of frames missing padding/filling so once fabric stretched during fitting leaving very visible uneven lines. Delivery guys were great but charging £90 for less than 10 minutes is questionable. Overall terrible quality. Finally. I have a rule if you can't do it right first time you won't be trusted to fix it, and as an experienced upholsterer it's easier, albeit time consuming, to correct the poor workmanship. Before anyone asks why I would be buying a suite well years of doing this type of work does take its toll on the body. At £2k you shouldn't have to correct others work. By the way what you see in the showroom is undoubtedly the best of what they can do, so do better and have more respect your customers.

31. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Sofology - Warrington

Hi there, thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.

Bewertet mit 5 von 5 Sternen

Great experience again!

Great experience again!
Staff friendly & not intrusive, as always!
Would highly recommend 🤗

13. April 2025
Sofology - Warrington-Logo

Antwort von Sofology - Warrington

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Bewertet mit 5 von 5 Sternen

Great Experience Shopping at Sofology !!

Staff made us feel very welcome, we were greeted by Sarah at the Warrington Store she spent time with us explaining everything about the Sofa we chose and how to care for it ! we are looking forward to the delivery of our purchase, Thanks Sarah .

12. April 2025
Sofology - Warrington-Logo

Antwort von Sofology - Warrington

Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa!

Bewertet mit 5 von 5 Sternen

Very happy with our experience

Very happy with our experience. We visited Warrington branch on 3 separate occasions before making a final decision. At no time did we experience the hard sell , nor were we followed around the store by the salesperson as in other shops. When we finally narrowed it down to 2 designs, Daniel our sofologist was extremely helpful, assisting with measurements, room design, fabric etc

11. April 2025
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Antwort von Sofology - Warrington

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Bewertet mit 5 von 5 Sternen

PleasedWas greeted on entering shop

Was greeted on entering shop, Daniel salesperson was very nice and explained everything in detail

9. April 2025
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Antwort von Sofology - Warrington

Hi there, thank you for your review. Another great review for Daniel, we will make sure to pass this on! Have a nice day.

Bewertet mit 5 von 5 Sternen

Brilliant 5*

5. April 2025
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Antwort von Sofology - Warrington


Thank you so much for taking the time to leave us a brilliant 5-star review! We are thrilled to hear that you had such a positive experience at Sofology Warrington. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out.

Bewertet mit 5 von 5 Sternen

Staff made our visit easy and stress…

Staff made our visit easy and stress free leaving us to browse but when I needed them they were there to help

29. März 2025
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Antwort von Sofology - Warrington

Thank you for this 5 star review Peter :-)

Bewertet mit 5 von 5 Sternen

Great Service by Daniel

We had very specific measurements, Daniel was super helpful and listened to all our issues before making suggestions throughout the range. He explained all the colour and configuration choices then once we'd selected the choices for care, insurance and delivery. Really pleased we called in and made what we'd planned to be a day less than a couple of hours.

30. März 2025
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Antwort von Sofology - Warrington

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Daniel. Thank you for taking the time to leave a review 😊

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