Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction ver... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnTeeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Mehr ansehen
Unternehmen hat geantwortet
I am very happy with our experience with Sofology and with the delivery men who brought us our lovely sofa/chair. Chloe at the Stockton store was marvellous, so friendly and helpful and knowledgeable.... Mehr ansehen
Unternehmen hat geantwortet
The sales lady in the shop was very friendly and helpful when we were looking at several settee options. email documentation arrived as agreed, now just waiting for arrival of corner settee.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktinformationen
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, Vereinigtes Königreich
4,8
Hervorragend
1981 Bewertungen
Bittet Kunden um Bewertungen
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Relaxed non pressured, and diligent.
Gary was the salesperson at Sofology Teeside Park who supported us in our purchase of our new settee set. He really made the process relaxed and informative. We appreciated that he did not pressure sale, but took note considerately of all our needs. We came away very happy.
11. Oktober 2025
Antwort von Sofology - Stockton-on-Tees
Thank you for sharing your wonderful feedback! We’re thrilled to hear about your positive experience at Sofology Teesside Park. It’s great that Gary made the process relaxed and informative, and that you felt no pressure during your purchase. We strive to meet our customers' needs with care, and we’re glad we succeeded with you.
Your satisfaction is our priority, and we appreciate your kind words. Enjoy your new settee set, and we look forward to welcoming you back!
A good service from John at the Stockton branch
The salesperson we dealt with called John in the Stockton branch was very helpful and showed us various choices in the size sofa that we were looking for. On the second visit he was just as helpful and explained everything to us.
11. Oktober 2025
Antwort von Sofology - Stockton-on-Tees
Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.
Sofa purchase - no messing.
After we decided on sofa the purchase was completed very quickly and we were made aware of extras available, but no pressure to buy. Finally a guaranteed delivery date agreed.
10. Oktober 2025
Antwort von Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwort von Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwort von Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful and knowledgeable assistants.
5. Oktober 2025
Antwort von Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
No pressure in store
No pressure in store. Whole buying process very straightforward..
5. Oktober 2025
Antwort von Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review!😊
Antwort von Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review!😊
Easy process and clear guidelines given
1. Oktober 2025
Antwort von Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review!😊
The customer service was outstanding
The customer service was outstanding, Gary allowed us time to look before approaching and was friendly and relaxed. No pushing or grand speech, just a helpful manner and very polite. Answered our questions and left us to it. We found exactly what we wanted. Gary then efficiently arrange our order, so easy and professional.
4. Oktober 2025
Antwort von Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review!😊
Enjoyed reviewing the quality of the…
Enjoyed reviewing the quality of the furnishings. All well presented and organised.
4. Oktober 2025
Antwort von Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Excellent customer service.
Excellent customer service.
Tony our salesman had great knowledge of all aspects.
3. Oktober 2025
Antwort von Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Good experience in the store lovely…
Good experience in the store lovely sales person
The problem i have is paying £126 for delivery and it takes three weeks. For this I'm expecting a delivery experience like no other,or should I say rip off. You need to try so much harder
3. Oktober 2025
Antwort von Sofology - Stockton-on-Tees
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk.
Tony the sales man was very helpful…
Tony the sales man was very helpful when purchasing our settee
27. September 2025
Antwort von Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review!😊
Great experience and pleasant salesmanv
The salesman was your pleasant, polite and extremely helpful. He answered all our questions and went into great detail regarding the sofas that we bought. He was very efficient. It was a pleasure dealing with him.
2. Oktober 2025
Antwort von Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review!😊
Customised sofa unit
Very helpful young man who relayed all the information regarding the sofa unit I required
29. September 2025
Antwort von Sofology - Stockton-on-Tees
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
A disappointing shopping experience
Everything was going great then we were introduced to Rebecca from finance.
We are not sure whether she didn't listen to all the information we gave her or whether she didn't care but she made mistake after mistake in sorting our order out. So much so that I will be coming to the shop tomorrow lunchtime yo talk to the sales manager and will want to clarify a few things before this purchase goes any further.
28. September 2025
Antwort von Sofology - Stockton-on-Tees
Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Kind regards
Staff was very helpful and informative…
Staff was very helpful and informative without being pushy for a sale
23. September 2025
Antwort von Sofology - Stockton-on-Tees
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Very helpful and professional…
Very helpful and professional salesperson - Ray.
Clear about our options and timelines.
Open about extras and pricing.
25. September 2025
Antwort von Sofology - Stockton-on-Tees
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Lovely staff no pushy salesman
Lovely staff no pushy salesman, allowed us to have a good look around and available when we needed them,
20. September 2025
Antwort von Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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