Amazing customer service, as always! As much as I don’t order a sofa every day, or even year, I ordered my last one from you 6 years ago and experienced the same care. Justin at your Rugby branch was... Mehr ansehen
Standort
Standort wechselnUnit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Sales man brilliant went through everything we needed to know about our purchase.. this tall black guy was an absolute star can’t remember his name never stop smiling and laughing at my dreadful joke... Mehr ansehen
Unternehmen hat geantwortet
Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Mehr ansehen
Unternehmen hat geantwortet
staff greeting very good. not pushy. very knowledgeable of the product we purchased. Our experience with the whole purchase process with Bart was very smooth, friendly and professional. We were offer... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktinformationen
Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Vereinigtes Königreich
4,9
Hervorragend
1517 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very good experience Very helpful staf…
Very good experience Very helpful staf fran explain everything
21. August 2025
Antwort von Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Rugby branch, great service.
Jason from the Rugby branch was really helpful. He answered all our queries, and did not pressure us. He completed our sale really quickly, and we left happy.
17. August 2025
Antwort von Sofology - Rugby
Thank you for your wonderful feedback! We're delighted to hear about your experience at Sofology. We appreciate your kind words and look forward to seeing you again. If you need anything in the future, please reach out.
Bart was very helpful and explained…
Bart was very helpful and explained everything thoroughly and honestly. He was very personable and friendly.
17. August 2025
Antwort von Sofology - Rugby
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Antwort von Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Best possible sales approach.
Staff were very friendly and none of the typical follow you around like in other stores.
when dealing with you they are very informative and helpful with detailed information and none of the pressing you to buy into more products you don't need are want.
Appreciate all of your support and great service Bart, Top man!
26. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Sofology - Rugby
Thank you for sharing your feedback! We're delighted to hear you had a positive experience at Sofology Rugby. Our team aims to create a welcoming environment, and it's wonderful to know Bart and our staff met your expectations.
Your kind words and perfect rating mean a lot, and we'll pass along your compliments to Bart. We look forward to welcoming you back for your furniture needs.
Antwort von Sofology - Rugby
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Friendly helpful staff.
From the time we arrived in store we were told we could browse at our leisure. We were not hassled at any point but the staff, Fran,Lloyd and Jason were there if we needed to know anything and were helpful and friendly.
10. August 2025
Antwort von Sofology - Rugby
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Antwort von Sofology - Rugby
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwort von Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very helpful
Very helpful, knowledgeable and friendly staff. A very positive and extremely pleasant experience.
31. Juli 2025
Antwort von Sofology - Rugby
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Clean and well presented store
Clean and well presented store. The staff were friendly and not pushy.
We were buying a chair for my brother who has learning difficulties and mobility issues and he can become easily overwhelmed.
The sales person, Bart, was extremely helpful and took time to go through everything and make my brother feel comfortable and cared for as a customer.
Absolutely the best service.
28. Juli 2025
Antwort von Sofology - Rugby
Thank you for this amazing review, we are really pleased that your brother felt comfortable in our store.
Bart has gone above and beyond to…
Bart has gone above and beyond to ensure our requirements are met and we have received the best customer service one can ask. He was thorough in describing the offer and had a very warm approach in his engagement with us, 10 stars out of 5.
23. Juli 2025
Antwort von Sofology - Rugby
10 out of 5 stars! We will take that Dora! Thank you :-)
Antwort von Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
We were looked after by Bart in the…
We were looked after by Bart in the Rugby Sofology and couldn’t have asked for a better experience. Bart was friendly and welcoming and not just like a salesman but like a true customer service champion. He let us take as much time as we needed and went above and beyond, even sending emails and being on the other end of the phone whenever we needed. Thank-you Bart!
20. Juli 2025
Antwort von Sofology - Rugby
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Bart. Thank you for taking the time to leave a review 😊
Fab sofa at a great price
Fab sofa at a great price. Jason was very knowledgeable and helpful. He was proactive and was always thinking a couple of steps ahead in how best to help.
20. Juli 2025
Antwort von Sofology - Rugby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very helpful young lady in sales
23. Juli 2025
Antwort von Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great experience, super helpful & easy
Jody was a great sales person in store - not pushy, really informative, knowledgeable and personable too! We're super excited to get our new sofa in our home!
19. Juli 2025
Antwort von Sofology - Rugby
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Very efficient and effective service
Very efficient and effective service. Very helpful and informative.
21. Juli 2025
Antwort von Sofology - Rugby
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Incredible service at sofology rugby!
Incredible service at sofology rugby, the whole team are a credit to sofology, wow what a service, especially Barry Tarka his attention to detail and overall service was second to none.
I would highly recommend!
13. Juli 2025
Antwort von Sofology - Rugby
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Got the chair we wanted at a very…
Got the chair we wanted at a very competitive price. Salesperson was very personable and knowledgeable making the buying process extremely easy.
15. Juli 2025
Antwort von Sofology - Rugby
Hi there, thanks for your 5-star review, we really appreciate the feedback!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.