Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnWessex Gate Retail Park 4, BH15 3TE Poole, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Mehr ansehen
Unternehmen hat geantwortet
We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Mehr ansehen
Unternehmen hat geantwortet
Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktinformationen
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Vereinigtes Königreich
4,8
Hervorragend
2560 Bewertungen
Bittet Kunden um Bewertungen
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Outstanding
Outstanding, both from the service from Klaudia in the Poole branch and also from the two guys doing the delivery and set up. We could not be happier with our purchase - well worth the wait!
8. November 2025
Antwort von Sofology - Poole
Thank you for choosing Sofology.
We weren't pressured or followed around…
We weren't pressured or followed around the showroom but help was on hand when we needed it
20. Januar 2026
Antwort von Sofology - Poole
No pressure, thats what we are all about!
Very good customer service.
19. Januar 2026
Antwort von Sofology - Poole
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Katie …assistant .
Katie was knowledgeable about the product .
Gave us time to talk and decide .
16. Januar 2026
Antwort von Sofology - Poole
Hi there, thank you for your review. Another great review for Katie, we will make sure to pass this on! Have a nice day.
The young lady was very good explaining…
The young lady was very good explaining all our options and extras that were available., and about the product. A very pleasant experience
18. Januar 2026
Antwort von Sofology - Poole
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
A touch of class....
Really professional, friendly and knowledgeable staff, especially Klaudia. No pressure or hard-selling, just honest advice about options and possibilities for the sofa/corner that we were interested in buying.
And indeed DID buy!
Great range of sofas too, a touch of class all round.
18. Januar 2026
Antwort von Sofology - Poole
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Antwort von Sofology - Poole
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful member of staff
14. Januar 2026
Antwort von Sofology - Poole
Thank you for taking the time to leave a review 😊
Excellent service.
Very helpful salesmen both times when we came in. Shop looks beautiful tiful too.
12. Januar 2026
Antwort von Sofology - Poole
Thank you Patsy
Good products and knowledgable staff
Placed our order same day knowledgeable staff. Irena who dealt with was not pushy and was patient whilst we made our choice.Quality of the product was very good and sale handled very professionally.
10. Januar 2026
Antwort von Sofology - Poole
Thank you for sharing your experience Stephen!
Antwort von Sofology - Poole
Thank you for sharing your experience John!
2 Husky chairs
The welcome approach.
Product knowledge.
Active listening.
Customer service.
11. Januar 2026
Antwort von Sofology - Poole
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Antwort von Sofology - Poole
Thank you so much for your 5-star review!
Antwort von Sofology - Poole
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Enjoyable shopping experience
Very knowledgeable staff, friendly and welcoming, but no pressure-selling
10. Januar 2026
Antwort von Sofology - Poole
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
James was very helpful helping us find…
James was very helpful helping us find what we required in the colour we wanted without being a pushy salesperson whilst we looked.
10. Januar 2026
Antwort von Sofology - Poole
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by James. Have a great day 😊
Informed staff
Informed staff , no high pressure sales and given plenty of time to make purchase.
10. Januar 2026
Antwort von Sofology - Poole
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Antwort von Sofology - Poole
Hi there, thank you for your review. Another great review for Stephen, we will make sure to pass this on! Have a nice day.
Excellent service
Excellent service. Jason, the store manager, was very helpful. He was very customer focused and took time to explain all of our options. We felt that he genuinely wanted the whole experience to be positive and was keen that we were happy with both our purchase and the whole process. New sofas have now been ordered.
8. Januar 2026
Antwort von Sofology - Poole
Thank you for your excellent feedback! We’re delighted to hear Jason provided such helpful, customer-focused service and took the time to explain all your options. We’ll be sure to pass on your kind words to him. Wishing you all the best with your new sofas - we hope you love them! 😊
A pleasant experience
As is usual of your Poole store we were treated once again extremely well by the manager, who went out of his way to meet our requirements also the frendliness of the staff we were well satisfied with our purchase
and would recommend the store to our friends
5. Januar 2026
Antwort von Sofology - Poole
Thank you for your lovely feedback! We’re delighted to hear you were once again treated so well by the Poole store team and that the manager and staff went the extra mile to meet your needs. We really appreciate your recommendation and hope you enjoy your purchase 😊
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