Sofology - North Shields Bewertungen 3.182

Susie was hugely helpful and used her personal experience. She also was not afraid to correct us.

Very helpful staff and easy to deal with.

Service very good and Mark was very pleasant and helpful 👍

Libby who helped us was very friendly and knowledgeable and sorted everything out

Jo was absolutely brilliant with all the 101 questions I had and didn’t look at all fed up when I asked her about multiple sofas. She definitely took her time to explain everything I needed to know. Nice to see a store who still put customers time and listen.

Very good salesperson didn’t pressure us and when we were ready she was ver helpful

Sales assistant was very helpful abd knowledgeable with regard to our purchase

Good staff. Fair choice. Fair deal.
Satisfied!

Mark was excellent, explained the different variations I could have the sofa in, explained all the sizes , fabrics etc. I made I slight mistake with the order, after contacting the store Mark rectified the order in no time. Nothing was a problem.

Great engagement with store team. Hopefully manufacture and delivery will be the same.

Very helpful and easy to deal with

Very helpful, informative and agreeable. Didn't try to push me in any particular direction just helped in any way they could.

Good variety of sofas plus the lady who served us had a wide breadth of knowledge

First class service

Libby was brilliant so helpful

Mark was excellent and gave us great advice on all the sofas we looked at. He was very knowledgeable and friendly and I was happy to buy a sofa from him.

Suzie was absolutely fantastic for us. Before visiting, we’d tried several sofa shops without much luck including Sofology multiple times over the last 6 months. Our new build house has awkward dimensions, which was making it really tricky to find a sofa suitable for the space.

Suzie took the time to understand what we needed, and offered a new perspective on how to use the space. What had started to feel like a chore became genuinely enjoyable.

Suzie was super enthusiastic, thoughtful and positive - and very patient while we um’d and arh’d over the colour.

We never felt as though we were under pressure to buy or change our minds, she struck the perfect balance between giving us new options while never being pushy.

Suzie made the experience easy, and we’re really excited to receive our sofa.

Our experience with Steph from Sofology North Shields was excellent from start to finish. Her customer service was first class, with no pressure sales. She was helpful and informative and then left us to browse ourselves. We had some questions before we left the store, Steph was happy to help, giving us her business card incase we had any further questions.
Loved not being followed around the store, although I’m sure she was watching from a discrete distance.
We have ordered a fabulous sofa and chairs which will by with us in a few weeks.