The staff were very friendly and knowledgeable in helping us choose our suite. We dealt with Caroline and Nick on our visits to the showroom. We never felt that we were rushed at any time.
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A most enjoyable purchase experience. Plenty of space to wander around looking at the side selection of sofas, without the pressure of a salesperson hanging onto us but yet being available when we had... Mehr ansehen
Unternehmen hat geantwortet
First visit for a looky-touchy-feely, found the style we liked and was professionally guided through the options with Emma. Second visit after measuring out, met Emma again and ordered exactly what we... Mehr ansehen
Unternehmen hat geantwortet
Welcomed by Emma who was also happy to let me browse alone then was available and knowledgeable when making my choices. Emma was very friendly and helpful. She gave a lot of information and althoug... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktinformationen
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Vereinigtes Königreich
4,9
Hervorragend
2396 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Five stars.
First visit for a looky-touchy-feely, found the style we liked and was professionally guided through the options with Emma. Second visit after measuring out, met Emma again and ordered exactly what we wanted. The process made easy while relaxing on the style chosen. Made to feel very welcome. Highly recommended branch of Sofology.
28. Februar 2026
Antwort von Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Antwort von Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Antwort von Sofology - Maidstone
Thank you for awarding us 5 stars Veon
Antwort von Sofology - Maidstone
Thank you for awarding us 5 stars Mandy.
We had a great experience at Sofology
We had a great experience at Sofology. They have a huge range of sofas in store. The staff were friendly and helpful, especially Inuta. She had only been in the job a few days, but she made the whole experience of choosing the perfect sofa and making the purchase wonderful. Thank you Inuta.
22. Februar 2026
Antwort von Sofology - Maidstone
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Inuta for you, have a great day.
We had a very nice and helpful sales…
We had a very nice and helpful sales person by the name ,,Inuta ,
23. Februar 2026
Antwort von Sofology - Maidstone
Hi there, thank you for your review. Another great review for Inuta, we will make sure to pass this on! Have a nice day.
Great Service
Nick at the Maidstone store was so helpful, knowledgeable and practical with his advice. He really made the choosing and buying process smooth and so much more methodical.
23. Februar 2026
Antwort von Sofology - Maidstone
Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.
Antwort von Sofology - Maidstone
What an amazing review, thank you so much for taking the time to write this 😊
Antwort von Sofology - Maidstone
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Antwort von Sofology - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Fantastic customer service in the…
Fantastic customer service in the Aylesford Kent store, Nick the manager and the other staff were brilliant.
I hope now that the Delivery Service is equally as good!
Can’t wait for our new sofa to arrive now.
21. Februar 2026
Antwort von Sofology - Maidstone
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
Very helpful
21. Februar 2026
Antwort von Sofology - Maidstone
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Knowledgeable salesman…
Lovely salesman Afeez in the Maidstone store. Nice personality? Very knowledgeable about the purchase we wanted to make.
21. Februar 2026
Antwort von Sofology - Maidstone
Hi there, thank you for your review. Another great review for Afeez, we will make sure to pass this on! Have a nice day.
Caroline was very helpful
Very helpful service from Caroline informative without being bothered every 5 minutes
18. Februar 2026
Antwort von Sofology - Maidstone
Thank you for awarding us 5 stars :-)
Super friendly buying experience
Went to DFS and Sofology today to look for a new sofa. It was going to be an investment as we have just moved into a new home and wanted a nice piece that lasts.
We had several requirements and the challenge was to find something comfortable for both my 6’2 partner and myself (5’4). Usually if it is comfortable for one, it’s not for the other.
We were greeted by Colin at the Maidstone store and he was very helpful and friendly and not pushy. Just very informative. He listened to our requirements and humoured us as we tried a fair few different models, steering us gently towards the sofas that had everything we were looking for.
With his help we found exactly what we were after. He explained in detail all the product features, additional optional products and finance options for us. Paperwork was easy and quick and the online registration for the account very simple to do.
Very please - in fact my in laws are going back next week to also look at a sofa.
If you’re in the Maidstone store, ask for Colin, he’ll look after you.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Sofology - Maidstone
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Colin. Thank you for taking the time to leave a review 😊
Staff helpful and not pushey
14. Februar 2026
Antwort von Sofology - Maidstone
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Maidstone Sofology
The two ladies I dealt with Caroline and Emma were really helpful and friendly can’t wait to get our new sofa!
11. Februar 2026
Antwort von Sofology - Maidstone
We look forward to delivering Katie!
Jamie gave us a great experience when…
Jamie gave us a great experience when we visited our local store very knowledgeable and was helpful choosing the right sofa for our needs no pushing a sale and just gave us the time we needed to choose
13. Februar 2026
Antwort von Sofology - Maidstone
Thank you for awarding us 5 stars :-)
Emma was amazing!
Emma was amazing!! So knowledgeable and friendly and checked in on us several times before we needed help. Answered all our questions and gave great advice without being pushy! A true asset
7. Februar 2026
Antwort von Sofology - Maidstone
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Emma served us today
Emma served us today. Very helpful and very friendly lady. Would deal with her again
10. Februar 2026
Antwort von Sofology - Maidstone
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.