We were looking for a 2 seater and a 3 seater sofa with electric recliners. We were greeted by a lovely lady assistant called Polly, soon after we started browsing and she was SO helpful. Nothing was... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... Mehr ansehen
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We visited the showroom twice and found the incredibly helpful with advice and also gave us space to wander around with no pressure to really take in our options. Special mention to Karl who was a gre... Mehr ansehen
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We were shown a corner unit that fitted our purpose perfectly. Drew was incredibly helpful &thoughtful & had the knowledge when questions were asked.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktinformationen
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, Vereinigtes Königreich
4,8
Hervorragend
2077 Bewertungen
Bittet Kunden um Bewertungen
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Polly was really helpful in helping us…
Polly was really helpful in helping us make our decision today
13. Juli 2025
Antwort von Sofology - Hove
Thank you for sharing your experience! Excellent customer service is our priority, and it’s wonderful to hear she made a positive impact.
If you have questions or need help in the future, don’t hesitate to reach out. We look forward to welcoming you back to Sofology Hove!
The employee we dealt with.
13. Juli 2025
Antwort von Sofology - Hove
Thank you for your review! We're delighted to hear you had a positive experience with our team at Sofology Hove. Your feedback is invaluable and encourages us to continue providing excellent service. If you need further assistance, please feel free to reach out. Thanks again for your support!
Great friendly professional service…
Great friendly professional service made really easy
11. Juli 2025
Antwort von Sofology - Hove
Thank you for your wonderful review!
Sofology Experience
Sofology Experience
James from the Hove branch was excellent Didn’t oversell and was very knowledgeable and helpful
7. Juli 2025
Antwort von Sofology - Hove
Hi there, thank you for your review. Another great review for James, we will make sure to pass this on! Have a nice day.
Relaxed and not pressured
Initially on arrival we asked about recliners and were told where they were and was left to brouse for a while. We liked that as we don't like to feel pressured. Polly came over after a while and we had a chat about what we wanted and she was very knowlegeable. There was plenty of choice but we were never pushed into making a decision.
It was a nice change to be left to browse.
1. Juli 2025
Antwort von Sofology - Hove
Thank you so much for taking the time to share your positive experience with us!
Great personalised customer experience…
Great personalised customer experience with James
4. Juli 2025
Antwort von Sofology - Hove
Thank you so much for taking the time to share your wonderful feedback with us.
Karl was very professional and had a…
Karl was very professional and had a great sense of humour. Was a pleasure to do business with him.
4. Juli 2025
Antwort von Sofology - Hove
Thank you so much for taking the time to share your wonderful feedback with us.
We went into Sofology Hove with a few…
We went into Sofology Hove with a few ideas, unsure of the capabilities of our space and unsure about how to achieve the right sofa in the colour we liked and a style which would support our comfort moving forward - Vanessa helped us trial and decide on the Sanctuary two seater with power headrest and recline, charging functionality and in a Nubuck lifestyle fabric which is easy to maintain. Her service, advice and walking us through finance was no doubt the reason we purchased the sofa then and there. Thank you Vanessa S!
28. Juni 2025
Antwort von Sofology - Hove
Thank you for awarding us 5 stars Beth :-)
First time using Sofology
First time using Sofology, really helpful and Friendly experience. Can’t wait to have our new sofa in our home. I will defiantly be back
27. Juni 2025
Antwort von Sofology - Hove
Thank you for sharing your experience! We're delighted that your first visit to Sofology was positive and that you're excited about your new sofa. We look forward to welcoming you back. If you have any questions, feel free to reach out.
Great customer service Polly
Great customer service Polly, demonstrated her knowledge of the products, and helped us with our decision making
29. Juni 2025
Antwort von Sofology - Hove
Thank you for sharing your positive experience!
Happy with the service we received…
We didn't feel pushed into a purchase and they explained everything about the types of fabric and cleaning etc really well. I think the insurance they reccomend you buy is very pricey but I sort of felt I needed to buy it.
Overall happy with the service
26. Juni 2025
Antwort von Sofology - Hove
Thank you for your feedback! We're pleased you felt comfortable and informed during your visit to Sofology Hove. Our goal is to create a relaxed shopping experience, and we appreciate your thoughts on our fabrics and cleaning options.
We understand your concerns about the insurance cost, and your input helps us improve.
We're glad you were satisfied with our service. If you have any questions or need assistance, don't hesitate to reach out.
Thank you for choosing Sofology Hove!
We have been in a few times to decided…
We have been in a few times to decided on our next sofa and today went in to finalise everything.
Richard was so helpful each time and went above and beyond and even gave our little one some colouring in to do while we sorted the paperwork.
Would highly recommend
26. Juni 2025
Antwort von Sofology - Hove
Thank you for sharing your experience!
Great experience
From the moment we entered Hove Sofology until I received my sofa ,everything went extremely smoothly.Polly ,our assistant,was most knowledgeable,not at all pushy,extremely patient and polite.Today I received my sofa and I absolutely love it ! Even the delivery guys were superb and took all the packaging away with them. Would definitely recommend Sofology 100%.
26. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Sofology - Hove
Thank you for sharing your experience!
Excellent service quality product choice
25. Juni 2025
Antwort von Sofology - Hove
Thank you for your wonderful review! We're delighted to hear you had a great experience with our service and product selection at Sofology Hove. Your feedback means a lot to us. If you need anything else, feel free to reach out. We look forward to seeing you again!
Drew was very helpful and answered all…
Drew was very helpful and answered all my questions. I had previously visited the showroom and obtained swatches so had selected my choices. Drew helped with the final details and was knowledgeable but also very personable.
24. Juni 2025
Antwort von Sofology - Hove
Thank you so much for taking the time to share your positive experience with us at Sofology
Highly recommend!
We were made to feel relaxed, unhurried, James was extremely helpful, knowledgeable, friendly and very patient whilst we decided on colour and fabric! Would strongly recommend and cannot wait for the new media sofa to arrive!
22. Juni 2025
Antwort von Sofology - Hove
Thank you for your kind feedback! We're thrilled to hear about your positive experience at Sofology Hove. We're glad James assisted you in selecting the ideal color and fabric for your new media sofa. Your recommendation is greatly appreciated, and we share your excitement for its arrival. If you have any questions, don’t hesitate to contact us.
Fully recommend Sofology
Fully recommend Sofology, we had a great experience. Drew was very helpful and informative. There was so much choice and a lot of options to upgrade or not depending on style and preference.
Can’t wait for our new sofa to arrive!
22. Juni 2025
Antwort von Sofology - Hove
Thank you for your great feedback!
Drew was helpful,patient and polite.He…
Drew was helpful,patient and polite.He gave lots of advice and knowledge that was very helpful. It was a relaxed unrushed shopping experience and I left a happy customer.
20. Juni 2025
Antwort von Sofology - Hove
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience at Sofology Hove and that Drew provided helpful advice, making your shopping enjoyable. We appreciate your 5-star rating and are glad you left happy. If you have any questions or need assistance, feel free to reach out. We look forward to welcoming you back soon!
The assistant was knowledgeable and…
The assistant was knowledgeable and friendly without being pushy at all. Enjoyable experience.
18. Juni 2025
Antwort von Sofology - Hove
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great sales guy amazing sofa quick and…
Great sales guy amazing sofa quick and easy and coming in 6 weeks yay
15. Juni 2025
Antwort von Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Not too long to wait! 😊
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