Excellent service. Sales person Ethan was polite, patient and did not press for sale. We got enough time with very thoughtful and engaging discussion to finalise our order.
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
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Das sagen Bewerter
Friendly and knowledgeable team. As we entered we were approached and pointed to areas where we could find the type of sofa we were looking for. We were left to look around on our own with no pushy s... Mehr ansehen
Unternehmen hat geantwortet
Great service and experience in the store. Storm was welcoming from the start. Once we told her what we were looking for, she was very knowledgeable and directed us to the sofa that we actually ended... Mehr ansehen
Unternehmen hat geantwortet
We had a really great experience at the Cambridge branch thanks to Storm and Ryan. They were both extremely helpful, friendly, and knowledgeable from start to finish. They took the time to explain... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktinformationen
Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, Vereinigtes Königreich
4,8
Hervorragend
1611 Bewertungen
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Friendly helpful staff without being…
Friendly helpful staff without being over keen for a sale
4. September 2025
Antwort von Sofology - Cambridge
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very straightforward purchasing process.
10. September 2025
Antwort von Sofology - Cambridge
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Rai made our visit a pleasure very…
Rai made our visit a pleasure very knowledgable and professional
7. September 2025
Antwort von Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent service from start to finish
Excellent service from start to finish. Just ordered a 2.5 sofa and it’s been a great experience with all the staff. Highly recommended
7. September 2025
Antwort von Sofology - Cambridge
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
We phoned up to place our order and the…
We phoned up to place our order and the whole process was quick and simple with the great help for Raihan. He explained the whole process and he took the time and consideration with us so can’t fault his customer service! Can’t wait for our new sofa to arrive now. Thanks again, Raihan!
6. September 2025
Antwort von Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Outstanding customer service
Outstanding customer service, Karim was extremely attentive & knowledgeable and helped us in making a decision about what is, a big spend in household furniture.
Would recommend Sofology to all friends & family. Cant wait for the sofa to arrive!
29. August 2025
Antwort von Sofology - Cambridge
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Very good customer service and very…
Very good customer service and very helpful with our choices.
26. August 2025
Antwort von Sofology - Cambridge
Thank you for awarding us 5 stars :-)
Very helpful
I have been back and forwards to your store in Cambridge looking at the same sofa's, deciding whether to buy them or not, as well as looking in other stores and online.
The clincher for me was not only the Sofa's I decided to buy but the service I received.
The gentleman who looked after me when I came to Sofology was Raihan.
He was excellent. So patient, so helpful and always had a smile on his face. Raihan answered every question I had clearly and explained it all to me.
28. August 2025
Antwort von Sofology - Cambridge
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Ethan at Cambridge was a super star and…
Ethan at Cambridge was a super star and guided us through several configurations over 3 days until we were happy. He went above and beyond to help us out. Ethan was very thorough and made the experiance a joy.
25. August 2025
Antwort von Sofology - Cambridge
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊
Easy clear set up and Ethan had great…
Easy clear set up and Ethan had great customer service skills
25. August 2025
Antwort von Sofology - Cambridge
Hi there, thank you for your review. Another great review for Ethan, we will make sure to pass this on! Have a nice day.
Excellent in store service from Ethan
23. August 2025
Antwort von Sofology - Cambridge
Thank you for sharing your experience!
Antwort von Sofology - Cambridge
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Went in with the intention to buy
Went in with the intention to buy. All staff were helpful and courteous and Ethan guided us through the process making it an enjoyable and stress free experience.
9. August 2025
Antwort von Sofology - Cambridge
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology.
Antwort von Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review!
Excellent customer service from Ethan at the…
Excellent customer service from Ethan at the Cambridge store. Two visits to the store to make sure we were making the right purchase for us. Ethan was able to answer all the questions we had. Great experience.
12. Juli 2025
Antwort von Sofology - Cambridge
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Ethan was incredible from start to…
Ethan was incredible from start to finish. Very professional, explained everything clearly and concisely, was a genuine friendly person and very knowledgeable about what Sofology had to offer - just what you want when buying a sofa!
6. August 2025
Antwort von Sofology - Cambridge
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Ethan. Thank you for taking the time to leave a review 😊
Antwort von Sofology - Cambridge
Thank you for awarding us 5 stars Dr Kayani
Great experience - we came out with exactly what we wanted.
I really cannot recommend Sofology, Cambridge enough especially Adnan. We had been to a few furniture stores before arriving at Cambridge and Adnan gave us time to look around before approaching us. By which time we knew what we wanted but Adnan was able to give us a clear explanation of what we were hoping to buy - no hard sell but he listened to what we wanted and supported us to come to a decision. We are now just awaiting the arrival of the sofa.
2. August 2025
Antwort von Sofology - Cambridge
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊
No pushy sales just good service and…
No pushy sales just good service and good knowledge of products
31. Juli 2025
Antwort von Sofology - Cambridge
Thank you for your wonderful review!
Excellent
I think it was effort put in to make sure we were fully satisfied with our purchase
28. Juli 2025
Antwort von Sofology - Cambridge
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
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