Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Mehr ansehen
Unternehmen hat geantwortet
Babil/Babul Ahmed was extremely helpful and stayed patient throughout. Even when his shift had ended, he didn’t rush the process or show any frustration. He explained the care cleaning and extras a... Mehr ansehen
Unternehmen hat geantwortet
I had a great experience shopping at this store. The salesperson was available when we had questions, but never made us feel pressured to buy anything. I appreciated being able to browse at my own pac... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktinformationen
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Vereinigtes Königreich
4,8
Hervorragend
2810 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Jay at the Brent Cross store was…
Jay at the Brent Cross store was incredible and made the whole ordering process so simple! Thank you so much.
1. Dezember 2025
Antwort von Sofology - Brent Cross
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Antwort von Sofology - Brent Cross
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Antwort von Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review!😊
Antwort von Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service and products.
28. November 2025
Antwort von Sofology - Brent Cross
Thanks for the 5 star review Vijay. We hope you found the perfect sofa 😊
Antwort von Sofology - Brent Cross
Thanks for your review Mr Boci. We hope you found the perfect sofa! 😊
Exceptional Service from Jimmy Made All the Difference
I recently purchased a sofa and had an outstanding experience, thanks to the exceptional help from Jimmy. From the start, Jimmy took the time to go through all the options with us. He patiently explained the different styles, fabrics, sizes, and features, making sure we found exactly the right sofa for our needs.
Jimmy listened carefully to what we wanted and guided us to the perfect sofa that matched both our style and practical requirements. On top of helping us find the right piece, he worked hard to get us a great deal, ensuring we received excellent value for our purchase.
Jimmy’s professionalism, attention to detail, and commitment to customer service made the entire process smooth and enjoyable. He truly went above and beyond to make sure we were completely satisfied. I would highly recommend working with Jimmy to anyone shopping for furniture. His knowledge and personalized service make all the difference.
22. November 2025
Antwort von Sofology - Brent Cross
Thank you so much for your wonderful review! We’re thrilled to hear that Jimmy helped you find the perfect sofa. Your kind words about his professionalism and service mean a lot, and we’ll be sure to pass them on to him.
Enjoy your new sofa, and thank you for choosing us! 💛
Raza was amazing
Raza was amazing! He was so helpful and patient and talked us through every little thing to make our perfect sofa. We are so excited for it to arrive and are so thankful for his advice and kindness.
23. November 2025
Antwort von Sofology - Brent Cross
Thank you for sharing your feedback! We’re delighted to hear about your positive experience with Raza at Sofology Brent Cross. It’s great that he helped you find your perfect sofa with patience and thoroughness. We hope your new sofa brings you comfort and joy for years. If you have any questions or need assistance, please reach out.
We had a lovely experience with our…
We had a lovely experience with our costumer service. She gave us so much advice and information and made the process very smooth. I really appreciate her help and patience with me and my family.
18. November 2025
Antwort von Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Raza was incredible
Raza was incredible. He guided us through the best sofa configuration for our space and personalised the choice based on our needs. Highly recommend!
16. November 2025
Antwort von Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The customer Service from Jimmy was…
The customer Service from Jimmy was amazing. He answered all my questions was extremely patient and helpful. With the help from him I know I picked the right sofa.
15. November 2025
Antwort von Sofology - Brent Cross
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Staff were friendly and welcoming
Staff were friendly and welcoming, no t pushy for us to buy and showed interest in our thoughts. Good choice and designs.
13. November 2025
Antwort von Sofology - Brent Cross
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Excellent service
Excellent service. The staff were very helpful all the way through and weren't trying the hard sell on us. They allowed us time to look through the different options and come to our own conclusions. Clearly high quality options when compared to the other retailers we went to.
16. November 2025
Antwort von Sofology - Brent Cross
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Antwort von Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent experience
Raza was really, personable, helpful and really knew his stuff. We ending up buying exactly what we were looking for and we are chuffed with our purchase. Big thank you to Raza and Sofology 🙂
16. November 2025
Antwort von Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Raza. Have a great day 😊
Amazing service from Jimmy at Brent…
Amazing service from Jimmy at Brent Cross. He was very patient and answered my parents questions, very helpful.
15. November 2025
Antwort von Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review!😊
Always great service
14. November 2025
Antwort von Sofology - Brent Cross
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Good choice and helpful staff
My husband and I visited recently as were looking for accent chairs. I had already found the one on the website that I wanted my husband to try. The staff member was helpful though I did all the selling to my husband 😂 We were treated respectfully and with patience. Had there been some tea/coffee available/offered I’d have given 5 stars.
10. November 2025
Antwort von Sofology - Brent Cross
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
I phone the sale team and was conned in…
I phone the sale team and was conned in two buy leather kit at 64 pound and was one ,im trying to get my money back and get something i would
19. Oktober 2025
Antwort von Sofology - Brent Cross
Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Antwort von Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Raza, we will make sure to pass this on! Have a nice day.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.