The lady that helped us was very knowledgeable. She knew sizes of a few sofas off the top of her head and helped us pick the right colour sofa to suit our colour scheme. Everyone in store was frie... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Popped into our local Birmingham store. Tom was amazing from start to finish. No pushy sales, very patient (anybody that's sofa shopping with the wife will completely understand). After many sofa hop... Mehr ansehen
Unternehmen hat geantwortet
We had a brilliant experience at Sofology today. Sayed and Ismail went above and beyond to make our sofa purchase as smooth and stress-free as possible. From the moment we walked in, they took the tim... Mehr ansehen
Unternehmen hat geantwortet
System was down so service was slow nothing to do with the staff member that served us he did his best , but we were in the store over 2 hours
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktinformationen
John Kempe Way, Camp Hill Middleway, B12 0HU, Birmingham, Vereinigtes Königreich
- 0344 863 9043
4,7
Hervorragend
1240 Bewertungen
Bittet Kunden um Bewertungen
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The staff is friendly (sayed) his very…
The staff is friendly (sayed) his very helpful,his willing to listen the customer opinion and he also shared an idea about the quality and style of the sofa.
25. April 2025
Antwort von Sofology - Birmingham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Sayed was very helpful and patient…
Sayed was very helpful and patient throughout the process. He took us through many options until we found the right sofa for us! Thank uou - cant wait for them to arrive now!
26. April 2025
Bewertung ohne vorherige Einladung
Antwort von Sofology - Birmingham
Thank you for this amazing review and thank you for choosing Sofology!
Great customer services and very very…
Great customer services and very very helpful would deffo recommend to others
26. April 2025
Antwort von Sofology - Birmingham
Thank you for sharing Miss Begum
Great service from both of the sales…
Great service from both of the sales team, maz and the younger one (forgot his name). Very happy with the service amd will definitely be returning for future purchases.
25. April 2025
Antwort von Sofology - Birmingham
We look forward to seeing you in the future :-)
SAJ was very calm & has impeccable…
SAJ was very calm & has impeccable product knowledge, he explained everything properly &
19. April 2025
Antwort von Sofology - Birmingham
Thank you for awarding us 5 stars and leaving this great review.
Antwort von Sofology - Birmingham
Thank you for awarding us 5 stars! :-)
Excellent customer service would…
Excellent customer service would definitely recommend and use again
15. April 2025
Antwort von Sofology - Birmingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
My first sofa purchase
The store is excellently laid out and the sofas are all fabulous. I purchased one today from Maz who was the most helpful guy ever, he talked through all the dimensions, took time to listen to what I want, talked through all my options and didn't force or pressure me at all. It was a purchase for my first home and I'm so glad I had Maz to support me through it. I would definitely return to get my sofas from there.
18. April 2025
Antwort von Sofology - Birmingham
Hello Danielle,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience at our Sofology Birmingham store. It's fantastic to know that Maz was able to assist you so effectively and make your first home purchase a memorable one. We strive to provide a welcoming and pressure-free environment, and it's great to see that reflected in your visit.
Congratulations on your new home, and we hope your new sofa brings you comfort and joy for many years to come. We look forward to welcoming you back whenever you're ready for your next purchase.
Best wishes,
Sofology Birmingham
The shop assistant,Masroor was sn…
The shop assistant,Masroor was sn amazing guy. He welcomed us warmly and showed us around. Keeping in view our preferences,he tried his level best to show us the maximum sofas and measured them all for us. Great experience. Will definitely recommend.
17. April 2025
Antwort von Sofology - Birmingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Had an amazing experience at Sofology!
Had an amazing experience ordering from sofology in Birmingham today. Ismail served us and was very helpful, accommodating and informative. He took time to ensure we were happy with our purchase, and explained all the features really well. Due to the amazing customer service, we made a huge same day purchase. Amazing experience with Ismail, thank you!
12. April 2025
Antwort von Sofology - Birmingham
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Antwort von Sofology - Birmingham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Thank you maz at the Birmingham branch…
Thank you maz at the Birmingham branch he was very helpful. Appreciate it
7. April 2025
Antwort von Sofology - Birmingham
We are pleased that Maz was helpful during your visit.
Antwort von Sofology - Birmingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Good quality, Slight expensive, Updated design
This is first time that I came to Sofology shop. I had a great experience.
Their seller was very patient with good support, only he didn't know about Sofology guarantee sufficiently.
5. April 2025
Antwort von Sofology - Birmingham
Thank you for awarding us 4 stars Hamed, we are pleased that your first Sofology experience was a positive one.
Very helpful staff
Good selection, staff were helpful and talked us through all options.
30. März 2025
Antwort von Sofology - Birmingham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Friendly staff especially Maz and Saj
Friendly staff especially Maz and Saj.
Wide selection of sofas
28. März 2025
Antwort von Sofology - Birmingham
Thank you for your feedback!
Great customer service
Great customer service Sayed took his time to answer all our questions after providing us with the full information required to make our purchase.
28. März 2025
Antwort von Sofology - Birmingham
Thank you for your wonderful review! We're thrilled you had a great experience at Sofology Birmingham. Sayed will be happy to know his assistance made a positive impact. We appreciate your feedback and 5-star rating. If you need anything in the future, feel free to reach out. We look forward to seeing you again!
Kim was brilliant
Kim was brilliant! Me and my partner had looked at soo many sofas and just could not make a decision, but with the gentle guidance and suggestions from Kim we were finally able to choose. She assisted us with the order and double checked we had made all the right selections. Thank you Kim.
23. März 2025
Antwort von Sofology - Birmingham
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
I had a fantastic experience purchasing…
I had a fantastic experience purchasing [sofas) The customer service was exceptional — the staff was friendly, knowledgeable, and took the time to explain every detail about the product. They patiently answered all my questions and made sure I felt confident in my purchase. It’s rare to find such attentive and professional service these days. I highly recommend [Sofology] for anyone looking for quality products and outstanding support. I’ll definitely be returning for future purchases!
22. März 2025
Antwort von Sofology - Birmingham
Thank you for sharing your experience! We're delighted you enjoyed purchasing your sofas and received great service from our team. Your kind words mean a lot, and we appreciate your recommendation. We look forward to welcoming you back for future purchases. Thanks again for choosing Sofology!
Great customer service
Great customer service from all the team in particular Sayed was a great help in us choosing our sofa and helping us with queries. Definitely recommend going to Sofology in Highgate as it is a much better store overall customer service and experience.
23. März 2025
Bewertung ohne vorherige Einladung
Antwort von Sofology - Birmingham
Thank you for your wonderful feedback! We're thrilled you had a great experience at Sofology Birmingham with Sayed's help in finding your perfect sofa. Your recommendation means a lot, and we can't wait to welcome you back to our Highgate store!
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