Very easy booking system, good value and cleaners are efficient and friendly. Very nice service without all the complex sign ups the others have.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Very easy booking system, good value and cleaners are efficient and friendly. Very nice service without all the complex sign ups the others have.
Unternehmen hat geantwortet
Absolutely terrible my original booking got cancelled last Minute then re booked for later in the weeks then cleaner never showed up to my re book and didn’t even have any notice they were coming when... Mehr ansehen
Unternehmen hat geantwortet
We have been very happy with Gleam since we started our weekly cleaning back in August. Our cleaner Jo always goes above and beyond, her attitude is great, she always works efficiently and discreetly,... Mehr ansehen
Unternehmen hat geantwortet
I used Gleam for an end-of-tenancy clean and they exceeded all expectations. The property was in better condition than when I moved in. The oven looked brand new and every room was cleaned thoroughly... Mehr ansehen
Unternehmen hat geantwortet
Gleam Cleaning™ cleans homes reliably and affordably for only £16.99 per hour. We pride ourselves on having great customer service combined with true quality.
Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
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After two cancellations and waiting 3 weeks, my cleaner finally showed up. The cleaner had clearly not cleaned before as she used Fairy Liquid for everything, despite having a range of specialist cleaning products available. I had to show her how to clean a mirror and a glass surface as she made them worse.
After spending around an hour vacuuming 2 bedrooms and a hallway, I was still able to sweep up dust on the floor with my hand.
UPDATE: They just tried to bribe me to remove my review for a a refund

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
We’ve been using this company (their ‘ideal cleaning’) service since the end of last year. It always bothered me there wasn’t a customer service phone number but we’d had a generally decent experience with them and they were responsive about my initial enquiries.
Unfortunately we had a persistent issue with our (otherwise decent) cleaner being late and we couldn’t keep accommodating this. One day she didn’t show up (I had to leave the house 45 mins after the scheduled clean and no sign of her). They booked us a replacement clean for a few days later but charged for both cleans, the replacement cleaner did a really poor job. 2 1/2 weeks later I am still waiting for a resolution and have had very slow and unsatisfactory responses, with no way to actually speak to someone thanks to the lack of phone number.
Really disappointed as I was previously happy with the service

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
** They have finally processed the refund. In view of that, they asked me to remove this review. I declined. My experience was very frustrating and I would not recommend this company. **
*I’ve added details, as requested, emailed them again about the refund they promised weeks ago, and been met with radio silence.*
Wasn’t with them long. Had a cleaner not show up with no contact or notice. I was away and didn’t realize til I got home. Gleam charged me anyway. When I contacted them they organized a replacement clean (which was not to a high standard), they charged me for that too rather than offsetting it. Weeks later, I’m still chasing them for a refund of the clean that wasn’t. They were initially responsive but have ignored my last messages asking for a timeframe on the refund. Location was London, posting this from Ireland and it’s showing up as the location.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
I like to work in house cleaning with good environment because I have an experience about it

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
My booking was confirmed. I have an email. Yes - this is f appalling. What else do you want me to say?!

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
★☆☆☆☆ Very Disappointed – Unprofessional and Dishonest Service
I had a terrible experience with this cleaning agency. From start to finish, it was a complete disaster. The cleaners were clearly inexperienced and lacked basic cleaning knowledge—one even tried to fill my steam mop with Evian water, which was absolutely ridiculous and showed a complete lack of training.
Customer service was rude and dismissive when I raised concerns. Instead of helping, they were defensive and unprofessional. To make matters worse, a few of my items were damaged during the cleaning, and there was no accountability whatsoever.
This agency is not honest, not respectful, and certainly not worth the money. I strongly advise others to look elsewhere. Real disappointment.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
We bought £100 of cleaning products as Gleam Cleaning don't provide these, waited in at 12 for the cleaner to arrive for our booked & confirmed appointment and NO CLEANER CAME! No response from the company to our emails or online chat! There is also no number to call them. Terrible service and ruined our wedding anniversary as we had to cancel our plans to do the job ourselves as we had family arriving the next day.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
The cleaners we have cleaned for us have been quick and efficient and get the job done with a smile. Highly recommend

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
I am disgusted with this cleaning company and their services.
I cancelled a bi-weekly clean with them, and they proceeded to charge me. When I contacted them to advise I cancelled the clean and should be owed a refund, they ignored my request.
After following up again, they had actually charged me for 6 cleans when we only had 3.
The customer service is AWFUL, and the cleans are CRAP.
Do not book.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Best service, friendly staff, proper time management and no wastage.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
BEWARE OF THIS COMPANY -
You cannot trust this company.
I had an emergency and it was impossible to contact them to let Gleam know. They provide no phone numbers and if they call back which happens rarely, it will be from a withheld number. They don't respond to their emails either. Their cleaners seem to be lazy and always leave 15 or 20 minutes before their scheduled time. They charged me full payment when no cleaning was carried out. I had an emergency and couldn't stick to my appointment. I couldn't phone them to reschedule without telephone number and they wouldn't respond to my emails. However, they took full payment from my account not even a cancellation fee, but the whole payment. This lacks integrity and I am going to report this formally.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Hello everyone I saw this cleaning advertisement on website and I applied for cleaning jobs I really glad they received my application so far and reply me next day in the morning Iam looking work I like the team work Thanks Iam from Birmingham Iam looking job in Birmingham west midland in west bromich area Thanks 😊

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Clear, quick and trustworthy. Almost too good to be true, my cleaner Princess was really proactive and quick on the job. She was attentive. I advise to have all your cleaning products out and provide clear instructions and priorities to what you'd like to be cleaned.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
They provide as per your interest in working field

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Avgustina was tremendously a god send. She arrived very much on time and went above and beyond her duties. I will definitely use her services again through gleam clean to help me get organised This company is wonderful & very efficient and trust pilot approved!

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Reliable, great cleaners, trustworthy and do their job well

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
The entire application form process was not only simple but helpful to the company to understand the employee better. In fact it would help the organisation to pick up right candidates for the job by reviewing their answers to the appropriate task questions during job activity performance.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Everything is great in this I really love glean cleaning company

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
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