Excellent service. Easy to get problems assessed without needing a preliminary visit. Quoted online and engineer showed up promptly and was very efficient and clearly explained the problem. Many thank... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Evan and Lewis were prompt and extremely efficient and courteous. They explained everything to me and gave very helpful and understandable advice.
Just had Leon fit our Ring Doorbell. Absolutely first class electrician. The installation was a tricky one but he never once complained. He was friendly/smiley amazing. Beautiful job. Use these guys... Mehr ansehen
Unternehmen hat geantwortet
Both our emergency call out after our shower leaked and the replacement of aged electrical equipment was handled by experienced and knowledgable electricians, with jobs done quickly and cleanly. Wonde... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Assured Electrical Solutions, we make electrical work straightforward for homeowners, landlords and businesses throughout the UK. From finding a fault and replacing a fuse board to rewiring a property or installing an EV charger, we bring over 20 years of experience to jobs of all sizes. Our services include electrical repairs, safety inspections, lighting, new installations and ongoing maintenance for domestic, commercial and industrial properties. We believe good service starts with listening. We take the time to understand what you need, explain the work clearly and treat your property with care. Whether it’s a small repair or a larger project, our focus is on dependable workmanship and a smooth experience from the first enquiry through to completion. We’re proud to build lasting relationships with customers who choose us again and recommend us to others.
Kontaktinformationen
The Business Centre, Cardiff House, Cardiff Road, CF63 2AW, Barry, Vereinigtes Königreich
- 01446364014
- info@assuredelectricians.co.uk
- assuredelectricalwales.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Professional and efficient
Jason was very professional, polite and focused on delivery excellent results. I am very happy with the service delivered and would use again.
Evan and Lewis were prompt and…
Evan and Lewis were prompt and extremely efficient and courteous. They explained everything to me and gave very helpful and understandable advice.
Fynn exellent service very pleased with…
Fynn exellent service very pleased with the work carried out.
Excellent service
Excellent service. Easy to get problems assessed without needing a preliminary visit. Quoted online and engineer showed up promptly and was very efficient and clearly explained the problem. Many thanks
Made up pricing structure - bad customer service
Made up pricing structure - scam.
I called in to have two jobs done, an extractor fan added to my bathroom and a light fault. They quoted me an amount for the job without VAT. I then asked about a much smaller job of a thermostat fitting and they added £200 + VAT. I accepted this price but felt quite uncomfortable that they were charging £200 (+vat) for a thermostat so ended up cancelling the part of the job that involved the thermostat.
When I requested a reduction in price for the part-cancellation, they where very shady about my refund despite me knowing they'd added £200 onto the price for it.
At first I called in and was told I would get a call back with the same person that booked my job to discuss the refund, I never received this call.
I then rang in again, and got through to someone who told me he didn't know how much to take off the price since it was about a £20 job.
I asked him to listen to my original call back to prove the original price I had been offered, and the additional quote for the thermostat. His response was 'what would I do that for?'.
After some back and forth with them being increasingly more rude, I ended up cancelling the whole job because I felt extremely uncomfortable about the fact that they weren't interested in investigating or honouring my original quote. I've seen many other of these 1 star reviews mention the same poor customer service when complaint handling, clearly not a unique experience.
I wish I hadn't agreed to pay the full amount upfront and now will have to trust that they are processing my refund.
It's clear that their pricing structure was whatever amount of money they thought they could make out of me.
As a customer your biggest fear is getting ripped off by tradespeople who know more about the job than you do. I certainly believe thats what happen here.
They also don't reply to their emails (I've sent 3) which isn't particularly helpful when trying to contact them.
Excellent prompt service from the staff…
Excellent prompt service from the staff and the fitter.
On time
On time. Polite Knowledgeable. Just got on with the job

Antwort von Assured Electrical Solutions
For: Electrical Safety Report - Can Recommend
I booked an EICR (landlord's electrical safety check) - good communication with job status updates. They did overlook sending me the receipted invoice and the Report afterwards, but once I reported this oversight they apologised and sent this essential paperwork very quickly (well, to be honest, I did prompt twice 😊, but on the second prompt, which I did via a not-positive Trust Pilot review [now deleted!]), they sent the paperwork within an hour - and also rang to apologise and say they will correct whatever on their system created the oversight). All's well that end's well! Essentially, a trustworthy, professional, friendly company, and that's what matters.

Antwort von Assured Electrical Solutions
The fitting of an integrated cooker hood is a deceptive challenge
The fitting of an integrated cooker hood is a good test of an electrician’s skill to assemble the appliance, make it fit and work. Jordan displayed a methodical approach, read the instructions, and patiently worked his way through the process and kept me informed as he worked. His customer service qualities were appreciated as was his determination to deliver a fully operating unit.

Antwort von Assured Electrical Solutions
Very professional service
Very professional service. Completed in good time and engineer was pleasant and courteous. Website and digital communications all very user friendly. Would recommend.

Antwort von Assured Electrical Solutions
Great service prompt to come out to fix…
Great service prompt to come out to fix an issue with had with a socket - worked a solution out quickly and in the most cost effective way. Thanks to Evan the engineer that came out as well as Ewan & Joe in the office.

Antwort von Assured Electrical Solutions
Excellent engineer - Evan
Evan was polite, informative and worked efficiently at my property. Very pleased with the service received.

Antwort von Assured Electrical Solutions
Absolutely fantastic service from…
Absolutely fantastic service from Assured Electrical Solutions!
I honestly couldn’t recommend Ryan and his team highly enough. They recently looked after my father with the installation of his EV charger, and from start to finish they were absolutely brilliant.
Ryan was incredibly helpful, professional and reassuring, taking the time to explain everything clearly and making sure my father was completely comfortable with what was being done. The whole team were friendly, respectful and extremely tidy, and the quality of the work was excellent.
It’s not often you come across a company where you genuinely feel that the customer comes first, but that was certainly the experience we had with Assured Electrical Solutions.
A huge thank you to Ryan and the team for looking after my dad so well. Fantastic company, fantastic service and genuinely great people.
Would have no hesitation whatsoever in recommending Assured Electrical Solutions to anyone looking for electrical work or an EV charger installation. 👏⚡🔌
Thanks again, Ryan and team!

Antwort von Assured Electrical Solutions
Arrived on time.
Arrived on time and was clean tidy and efficient. The member of staff was polite and happy to help. Would highly recommend this company

Antwort von Assured Electrical Solutions
Competitive quote for EV Charger Replacement
Competitive quote for EV Charger and they really know what they were talking about. Installation was quick, clean and high quality. Install was scheduled much quicker than others I called, and done when they said it was. Hope to use them again.

Antwort von Assured Electrical Solutions
My experience with this company was…
My experience with this company was amazing, customer service was really good. Done the job that was needed with no problems. Highly recommend!

Antwort von Assured Electrical Solutions
The job from assured electrics went…
The job from assured electrics went smoothly & there were no problems at all, Evan was brilliant & very tidy, no mess at all . Overall 10/10. Excellent.👍

Antwort von Assured Electrical Solutions
Absolutely amazing team
Absolutely amazing team! I couldn’t recommend Assured Electrical Solutions highly enough.
From start to finish, they kept me informed throughout the whole process and were always incredibly friendly, approachable and professional. Communication was excellent, and it was clear they genuinely cared about providing a great service.
Their pricing was also really honest and transparent, which made such a difference — no surprises, just clear and fair pricing from the outset.
A genuinely great experience from start to finish. I’ll definitely be using them again and wouldn’t hesitate to recommend them to anyone looking for a reliable and trustworthy electrician!

Antwort von Assured Electrical Solutions
Great service from Evan Coombs.
Great service from Evan Coombs.
Very friendly, polite and very tidy job.
Will certainly use this firm again.

Antwort von Assured Electrical Solutions
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