Ulli
Banggood - Nie wieder!! (69286703)
Banggood ist wirklich eine Katastrophe!
Sehr lange Lieferzeiten, dann kommt das Produkt endlich an.
Habe gemerkt, dass das Teil einen Defekt hat, wollte einen Rücksendeschein haben und dann begann das Hin und Her.
Ewiger Emailkontakt. Dann habe ich ein Video gesendet, da war es für Banggood auch ersichtlich, dass der RC Heli eine Macke hat.
Jetzt das Beste:
Käufer soll die Rücksendung nach China selbst zahlen. Aber auf keinen Fall soll mit DHL, DPD, GLS, FedEx, UPS versendet werden, da hohe Kosten für Banggood entstehen würden 😂
Mit was soll man denn sonst zurücksenden?
Vielleicht soll man ja den Artikel persönlich vorbeibringen...
Billig gekauft, teuer bezahlt!
Lieber in Deutschland bestellen oder bei einem seriösen Händler kaufen, der deutsche Gesetze akzeptiert!!
Banggood- NIE Wieder!!
Thank you for choosing Banggood and sorry for any inconvenience caused.
For the product problem, here is the return policy of Banggood: https://www.banggood.com/Return-policy_hl103_at528, hope it could help you.
Return a defective item
We will do our best to ensure that the products shipped to our customers are in their best conditions. If your product turns out to be defective, please provide us with the following proofs:
- This clause does not include products of a category with specific warranty terms as well as damages caused by incorrect usage of a product.
Photos of the front and the back of the package or box;
Partial shipment slips (if applicable);
Photo or video of the defective item;
Photo or video and a detailed description of the problem;
Within 90 days (from the date of shipment)
Upon being returned, the defective item will be refunded or replaced for free. Return shipping fee reimbursement is 35% of the item’s price up to a maximum of $40.
If the products malfunctions (except for reasons caused by incorrect usage and accidental or intentional damage) within 90 days after shipment, you can return the product back to us. You should receive an e-mail with the shipment date and other details after your order has been shipped. Once we receive and approve the return a full refund or replacement will be offered and a shipping cost reimbursement will be issued when you provide us with a receipt of the shipping charges you paid to send it back to us (the tracking number of the return package or a screenshot of the shipping receipt).
The return shipping fee should be less than 35% of the defective item(s) value, and also less than $40(USD). We will cover the actual postage (according to the receipt you provided). If the return shipping fee exceeds the limit above, please contact our customer service for a further confirmation.
After 90 days and within 180 days from shipment
After receiving the defective item, we will forward it to our repair center. The shipping fees both ways will be covered by Banggood.
If the item stops working after 90 days from its shipment, you can still return it and we will forward it to the manufacturer for a repair or a replacement. We can arrange a refund or a free replacement.
The reimbursement of the return shipping fees will cover 35% of the price of the item up to a maximum cost of $40. We will notify you by e-mail of any expected repair costs.
After 180 days from shipment
We will not accept requests for a refund or a replacement after 180 days from shipment.
We also hope you could contact us with the links below or contact us with email if you have any other problem.
We take the security of your personal information very seriously. Therefore, for the product problem, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team