Hi Franziska.
Thank you for sharing your feedback with us.
Would you mind to elaborate on the reasons why your experience with our company wasn't great.
I would greatly appreciate your thoughts on that matter.
Only this way we can improve our service.

I hope you had a pleasant flight and your enjoyed your time in Phu Quoc.

Thank you for choosing AloTrip.

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Kind Regards,
Ekaterina,
Marketing Manager