Claiming they my Flip 6 is outside of warranty due to impact damage and are trying to sting me for £250. The phone has lived inside its case since day 1 and has had no 'impact damage' since its b... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I request a repair from Samsung. The entire experience was smooth and easy. The parcel company collected my device from my house and then Samsung's technicians repaired it and sent it back to me withi... Mehr ansehen
Unternehmen hat geantwortet
My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then... Mehr ansehen
Unternehmen hat geantwortet
The service i recieved was fantastic. The whole process from reporting my repair to i being sent, repaired and recieved back was less than a week. I recieved updates of the status of repair ans whe... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Kontaktinformationen
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Vereinigtes Königreich
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4,5
Hervorragend
2762 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great experience
I received my repaired device soon. I did not wait for long to be delivered. And the device is working as new. Thank you for a great experience. Will recommend to all.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Mariya.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us there at TMT First.
Kind regards
Owen
TMT did a great job replacing my s25…
TMT did a great job replacing my s25 port. Good customer service aswell.
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Irfan.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us there at TMT First.
Kind regards
Owen
Seamless communication and excellent…
Seamless communication and excellent service with clear communication
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, L Von.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us there at TMT First.
Kind regards
Owen
Simple to organise
Simple to organise, and the whole experience was quick. Item was picked up, repaired and re-delivered within 1 week.
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Sarah.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us there at TMT First.
Kind regards
Owen
Fast and efficient repair service
Fast and efficient repair service, collected & repaired over the bank Holiday, very professional service, my phone is everything to me, so wasn't without it for to long, phone came back with no signs of repair, looked like new, as it did when collected Thankyou, keep up the good work.👍🏻
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Darren.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us there at TMT First.
Kind regards
Owen
Sent back first time and it was not…
Sent back first time and it was not repaired, it then took contacting samsung 8 times and 4 hours to get them to accept a return to repair the watch because basically because the first engineer claimed it was not faulty I am a liar. Now it's been returned and the battery replaced it works great but this should have happened on the first time it was sent back.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Rick.
Thank you for leaving feedback.
Can you please provide your service order number that begins with 42?
Once we have this, we can help and advise further.
Kind regards
Owen
Excellent service
I had my Galaxy Buds 3 Pro sent for repair after the left mic failed. Service team was very supportive and eager to solve the problem fast. I was sent replacement buds as that was deemed the quickest solution. Very pleased with the service.
19. Mai 2026
Antwort von TMT First
Hi there, George.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
My phone was well taken of and the…
My phone was well taken of and the diagonìst report was provied.
24. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Anthony.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Highly recommended
Really happy with the service from TMT First. My Samsung Flip phone was repaired in no time and came back working perfectly. Smooth process and great communication throughout. Highly recommend.
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Sijan.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Repair was quick
Repair was quick, the repair was good value compared with other locations, what more can I say 5 stars!
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Mike.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Smooth and straightforward repair.
Smooth and straightforward repair.
Would be useful to have somewhere to track what's going on.
DPD are rubbish though
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Katy.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
OwenHi there, Steve.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Quick turn around
Quick turn around. But not sure about the warranty now for the replaced device.
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Shiva.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Excellent repair of my phone
Excellent repair of my phone. Quick and prompt service.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Tyson.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
The repair you done hasn't worked
The repair you done hasn't worked. The battery still doesn't last a day.
Yes I have restored everything back to how it was, (Reply 26/05/2026)
8. Mai 2026
Antwort von TMT First
Hi there, Stuart.
Thank you for leaving feedback.
We are sorry to hear this, have you restored any personal data back onto the watch? We can see the battery was replaced with a new one and passed all the final checks.
Kind regards
Owen
Excellent work and quick service
Excellent work and quick service
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, M.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
The phone you guys claiamd to have…
The phone you guys claiamd to have repaired has developed another issue. The front screen gum has removed. I don't why Samsung is doing this. Such an expensive phone. I've been managing the phone since.
This is the service number. 4293635711
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Abiodun.
Thank you for leaving feedback.
Can you please provide your service order number that begins with 42?
Once we have this, we can help and advise further.
Kind regards
Owen
Speedy process
Quick pick-up, replaced my earbuds with a different refurbished pair to speed up the waiting process.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Yas.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Was told by samsung would be repaired…
Was told by samsung would be repaired for free as was faulty after the first repair a year prior. I did send emails straight away but couldn't be bothered with the hassle of sending it back in. I kept it for a year. Then 1 day after taking phone off charge screen just died. Samsung reassured me it would be repaired free but when I sent it in I ended up paying another £300 odd for the repair
29. März 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Kenneth.
Thank you for leaving feedback.
Can you please provide your service order number that begins with 42? Once we have this, we can help and advise further.
Kind regards
Owen
They repaired my samsung flip 7 screen
They repaired my samsung flip 7 screen. Phone picked up from my house and redelivered within a week. Excellent repair, phone looks like new. Thanks!
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Simon.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Antwort von TMT First
Hi there, Sola.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
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