I have loved this card company since the first time I logged in. They are outstanding with services and the members always treat you with patience and respect. I highly recommend them to anyone becau... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
What is a MAJOR DISAPPOINTMENT. Is the fact that people who are on SSI still have to pay a service fee monthly even when they are only 5.00 short. THE MINIMUM DEPOSIT FOR AUTOMATIC DEPOSIT SHOULD BE L... Mehr ansehen
Unternehmen hat geantwortet
I have been very pleased with this site and my card. Overall, customer service has been excellent when I have needed assistance, and the platform is very user-friendly, making it easy to use and reloa... Mehr ansehen
Unternehmen hat geantwortet
I have been a costumer for years and the only complaint I have is that I moved some money twice last week from Cashapp to my CARD.com account and it shows in my transactions history but never went on... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über CARD.com
Vom Unternehmen geschrieben
Your money, your way.
Our mission is simple; to enhance the financial lives of our customers with affordable, fun, and practical financial solutions.
Your money, your look.
Yes! You may have up to three different Card designs.
Break free from financial limitations.
CARD.com offers many convenient ways to add your money, including adding cash8 with Green Dot®, Western Union®, and through Direct Deposit from your employer or federal benefits provider. You can transfer funds from external bank account or mobile payment apps like Cash App, Venmo, and Paypal5, use ATMs to withdraw cash1, and shop near your home and even around the world.
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1. While In-Network ATMs are available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. The standard Monthly Maintenance Fee is $9.95 and can be waived with a qualifying deposit. See the Demand Deposit Account Agreement for more details.
3. Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Direct Deposit and earlier availability of funds are subject to payer's support of the feature and timing of payer's funding.
4. The optional Savings Account linked to your CARD Premium Bank Account by Pathward is established by Pathward, N.A., Member FDIC. Interest is calculated on the Daily Balance of the Savings Account and is paid quarterly. The interest rate paid on the entire balance will be 0.0499% with an annual percentage yield (APY) of .05%. The interest rate and APY may change. The APY was accurate as of 08/17/2020. The minimum balance required to open the Savings Account is $10. The minimum daily balance required to obtain the advertised APY is $10. You must receive one (1) payroll or government benefits direct deposit to be eligible to open a Savings Account. Savings Account funds are withdrawn through the Premium Bank Account and transaction fees could reduce the interest earned on the Savings Account.
5. Optional services (such as Venmo, CashApp, Google, Apple, Etc) are not CARD, Pathward or Visa products or services nor does CARD, Pathward or Visa endorse this offer. Third-party fees may apply.
8. Third party bank fees may apply.
9. Mobile Check Capture is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding at Ingo Money's sole discretion. Fees apply for approved Money in Minutes transactions funded to your Account. Unapproved checks will not be funded to your Account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms, and conditions may be associated with the funding and use of your Account. See your Demand Deposit Account Agreement for details.
Kontaktinformationen
San Ramon, Vereinigte Staaten
- (844) 227-3602
- supportdda@card.com
- card.com
3,9
Gut
33.732 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von CARD.com
Hello Cheryl! Thank you for your continued support. We appreciate you taking the time to share the love!
Love the Verity of card faces.
Love the Verity of card faces.
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CARD.com
Hi. We're thrilled that you are loving the selection of our card art designs. Thanks for sharing the love!
I’ve had this account for years and I…
I’ve had this account for years and I can always easily access it. Thank you
27. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CARD.com
Hi Kate. Thank you for your continued support. We appreciate you taking the time to share the love!
Card debit card
I been waking on a card and had me to pick out another card but never get just waiting to see when send the card, how could I work with that so. I could activate so I fund my account
15. August 2025
Antwort von CARD.com
Hi Daria. Thanks for reaching out! We're always here to help. If you have funded your account, and have not received your physical debit card on the appropriate shipping time and date, please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday and request a 'Card Replacement'.
The thought
17. Dezember 2025
Antwort von CARD.com
Hello. We're so happy to hear that from you! Thank you for sharing the love!
I wanted to see and the card design is…
I wanted to see and the card design is great and we can cashapp from this banking thank you guys
17. Dezember 2025
Antwort von CARD.com
Hi. We're glad you liked your card art design and the functionality of CARD.com. Thanks for sharing the love!
Not good Bad web site
Not good Bad web site. Set up account with password. Go back to it Couldn’t find or make a new pass neord. Over and over. And over. Never did get account set up
18. Dezember 2025
Antwort von CARD.com
Hi. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please contact our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to best assist you with your concern.
Antwort von CARD.com
Hi Elizabeth. We are glad you are enjoying everything that CARD.com has to offer. Thanks for sharing the love!
It's not too invasive about personal life
I haven't received my card or actually used the account but any account that keeps someone's money safe is ok w me
17. Dezember 2025
Antwort von CARD.com
Hi Robert. We're so happy to hear that from you! Thank you for sharing the love! If you haven't received your physical debit card yet, please either fund your account through our virtual card to get your physical debit card shipped or, if you have done so already, please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to request a Card Replacement.
Can't send money out
14. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CARD.com
Hi. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to best assist you with your concern.
premium 24 hour banking
convenient secure trustworthy company.
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CARD.com
Hello. We're so happy to hear that from you! Thank you for sharing the love!
The new monthly fee is annoying and I…
The new monthly fee is annoying and I will be switching banks
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CARD.com
Hi. Thanks for reaching out! We're always here to help. You can waive you monthly maintenance fee by setting up a qualifying deposit. For more details, please visit our FAQs at: https://card.com/faqs/ or you can also contact our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.
Charise Exceeded my expectations ‼️
7. September 2025
Antwort von CARD.com
Thanks for the feedback, Lisa! Our team is here to make things easy for you and glad we could help!
Well let's start with I can't use my…
Well let's start with I can't use my account at Walmart! ( Online or scan&go in-store) It's taken way to long to get my physical card in the mail. Also there's places online I can't use my virtual card either!
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CARD.com
Hi Bobbie. Thanks for reaching out! We apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to request a physical debit card replacement and best assist you with your CARD.com inquiry.
Love card com
Love card com. They have such a huge selection of cards to choose from and they will also immediately stop anything that looks suspicious from coming out of your account.
8. Mai 2025
Antwort von CARD.com
Hello Tami. We're so happy to hear that from you! Thank you for sharing the love!
CARD.com is a digital banking service
CARD.com is a digital banking service, and there is no physical branch or office where customers can visit in person. The company operates entirely online, and the owner/management appears to be based outside my location. As a customer, this makes it very difficult to resolve serious issues when problems arise.
My funds that were received from eBay have been held for months. I have repeatedly contacted Card.com for clarification and resolution. Each time I speak with support, I am told to submit an authorization letter. I have already sent this authorization letter multiple times by email, yet I receive no response or follow-up.
This is now my third email, and I have full email history and documentation showing my attempts to resolve the issue. If necessary, I am prepared to provide this history for legal or regulatory review. It is extremely concerning that a customer’s hard-earned money can be held for such a long period without clear communication, resolution, or access to in-person support.
I am reaching out publicly and formally because I do not know what other steps to take when customer funds are restricted without timely responses or transparent explanations.
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CARD.com
Hi. We sincerely apologize about the experience. We're always here to help. Please submit your concerns to our official email at supportDDA@card.com with a phone number to best reach you at and we will assist you in resolving the concern.
Funds Held for Months With No Resolution or Clear Communication
I have had a very frustrating experience with my account. My balance has been held for several months, despite providing the requested information and sending multiple emails from my registered email address.
Communication has been extremely slow and unclear. I submitted explanations and documentation as requested, but I continue to receive either generic responses or no response at all. During this time, my funds have remained unavailable with no clear timeline for resolution.
I understand that reviews and compliance checks are necessary, but holding a customer’s money for months without proper updates or a clear outcome is unacceptable. This situation has caused significant stress and inconvenience.
I am still waiting for my account to be properly reviewed and for access to my funds to be restored. I hope this feedback encourages better communication and faster resolution for customers in similar situations.
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CARD.com
Hi. We sincerely apologize about the experience. We're always here to help. Please submit your concerns to our official email at supportDDA@card.com with a phone number to best reach you at and we will assist you in resolving the concern.
Antwort von CARD.com
Hi Maria. We are glad you are enjoying everything that CARD.com has to offer. Thanks for sharing the love!
Easy to check out my order
2. Oktober 2025
Antwort von CARD.com
Hello Cynthia. We're so happy to hear that from you! Thank you for sharing the love!
Antwort von CARD.com
Hello Benjamin! Thanks for sharing your love for CARD.com. It means so much to us!
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